Let the traditional food across the sea, is the Shanghai Huangpu District, some of the "old" enterprise has been the idea. However, unfamiliarity with the standards related to food exports, the more cumbersome commodity inspection procedures, often let the enterprise on the export business "deterred". Huangpu District to create a government "shopkeeper" theme of service, dedicated to individuals and businesses to improve efficiency, especially in the region's long-established business services on the effectiveness of the obvious.
"Previously, we are not clear about the standards related to the export of food, through the online appointment to make a request, the district organization experts to give us special training, interdepartmental cooperation to do the time has been greatly reduced." Li Pingyue, office director of Xinya Cantonese Restaurant, said that thanks to the efficient efficiency, the first batch of Xinya's mooncakes exported to Australia has been successfully cleared through customs.
Based on the general portal of Shanghai's government affairs, Huangpu District has created a special theme of service columns, with the goal of "going to the government to do things as convenient as online shopping," and aims to make the public and enterprises enjoy a pleasant experience.
"We start from the business needs, for financial services, science and technology innovation, food and catering and other 14 areas of 187 industries, cross-departmental, cross-field 'package' integration of the relevant business licenses, the organic series from business registration to the approval of the whole process of handling the latter. " Shanghai Huangpu District People's Government Office deputy director Ni Ying said.
Borrowing from the "online shopping" service model and e-commerce service concepts, the "shopkeeper" theme service also introduced a series of special features. These include intelligent analysis to provide hands-on operational guidance and help services "intelligent help guide", relying on the knowledge base of government services 24 hours a day online for the masses, enterprises to answer questions and solve problems "robot answer", drawing on the e-commerce interactive mechanism by the experienced The "Online Instant Interaction", where the back-office staff acts as the "business customer service", and the "Government Shopping Cart", which is modeled after the operation of online shopping, are also available.
In addition, Huangpu District also build "one network" into the community, so that the public can directly in the neighborhood committee self-service integrated machine booking for personal matters. "On the basis of the city, district and street levels, we play the advantage of full coverage of the 177 neighborhood committee self-service all-in-one machine in the district, to realize the neighborhood committee self-service machine and the municipal government's 'one network through the office' platform of the comprehensive docking, so that the neighborhood committee to become the home to do things at home ' One Net One Office' new terminal." Ni Ying said.
Huangpu District in the first half of the year also issued Shanghai's first "*** enjoy the restaurant", robot drink bar and unmanned convenience store food business license, and customs, state inspection, the city's industry and commerce departments to set up a "comprehensive service for export food filing enterprises "" Madrid international registration acceptance "and other special government services window. It is reported that these special industries, special windows will soon enter the vision of online services, will be sorted out through the business process reengineering, appearing in the theme-based services to enterprises to bring a new "online shopping experience".
Source: China News Network