What should the catering waiter do when he receives a complaint from a guest?
The main reason for receiving complaints from guests is that the service is not done well. Of course, don't just listen to your customers. The waiter himself may not be able to do it. It is necessary to analyze the cause of the problem, improve the service as much as possible, and deal with various problems. We mainly do pagers, which play a great role in managing the demand for services and responding in time.