Current location - Recipe Complete Network - Catering training - Summary of waiter's probation work
Summary of waiter's probation work

Time goes forward step by step on the annual ring, and a period of work has ended. The hard work in the past period will definitely improve your work! Let's sort out our past work and write a work summary. So, have you ever understood the job summary? The following is a summary of the work of the waiter's probation period (selected 6 articles) that I helped you sort out, for reference only. Let's take a look. Summary of waiter's probation work 1

A long time ago, I never thought I would come to work in a restaurant. But now I have been working here for three months, and I have an infinite love for my job as a waiter. Although before this, I always thought that the waiter was a disgraceful position, but after I came into contact with this position, I understood the truth that work is neither noble nor cheap, and I also understood the truth that I have to love every line of work. Therefore, I will always insist on doing it in this service industry, and I will always stick to my belief in doing it in our restaurant. As long as the leader is willing to give me the opportunity and let me continue to do it, then I will definitely live up to the expectations of the leader. Now, for the purpose of my application for regularization, I will make a summary of regularization work.

first, do a good job of service

as a waiter, the first thing you should do is of course your own service. So during the three-month probation period, I have been cultivating my sense of service. Before going out every day, in front of the mirror, I show myself the brightest smile and tell myself that I will greet every customer with a smile. Before going to work every day, I will recite the service tenet of the restaurant in my heart, telling myself that the customer's feelings are our feelings, and we should do our service well with all the customers as the center.

second, solve the problems encountered by customers

in our work, we often meet all kinds of customers, and there will be various situations. Some customers really encountered difficulties and troubles, and one customer deliberately came to find fault. So in the face of these two situations, we must deal with them calmly. First of all, we should appease the customer's emotions, then give the solution, and finally help the customer implement the solution. If he is still not satisfied, we should also maintain our good and patient service attitude and invite our supervisor to help us solve it.

As a waiter in a restaurant, the daily work is not only as simple as serving and washing dishes, but also a lot of things that we need to learn and do, such as how to help customers solve problems with calm emotions when they lose their temper, such as unpleasant situations, how to improvise and resolve the embarrassment of the scene, how to make customers satisfied with your performance, and how to handle customer complaints in our work. These are the main points of our work, and we also need to sum up more experience, accumulate knowledge and make ourselves better in our daily work in order to do our best. Summary of waiter's probation work 2

Time is passing by bit by bit, and my probation life is also decreasing day by day. In a blink of an eye, it has come to the time when I am faced with whether I can pass the hotel confirmation assessment. In the face of the hotel's confirmation assessment, although I am fully sure, I will still have a little worry. Because I really want to join the hotel and become a full-time employee in the hotel. This is not only because I have a group of lovely and familiar friends here. But also because of my love for this job and my expectation of joining the hotel in the future. Next, it is my summary of my probation work as a waiter in xx Hotel in the past six months.

entering a hotel and becoming a waiter is the first step of my career planning. Because I love the service industry very much, and I majored in hotel management in college, after I graduated, I directly found the right target and came to our xx Hotel for a trial life as a waiter.

after I came to xx hotel, I was first assigned to the back kitchen of xx to do side dishes. Actually, it's about side dishes, but it's actually about helping the kitchen do chores. At the beginning, I thought this distribution was unfair, but I still stayed in the kitchen with an enterprising heart. Although in the back kitchen, I can actually learn a lot of cooking and cooking skills from chefs besides helping to pick vegetables, wash vegetables, cut vegetables and wash dishes. Therefore, during that time, my cooking has been greatly improved, and it is not always fruitful. In addition, when I worked in the kitchen, my ability to bear hardships was also strongly exercised, and my personal relationship with the kitchen was also increased.

but I still want to transfer to the restaurant to serve, so I applied to our supervisor. Fortunately, I did well in the previous period, so the hotel agreed to my transfer application. Soon I was assigned to a western restaurant to work as a waiter. Although the work of waiters is more hard and challenging. However, with my efforts and persistence, I gradually began to adapt, and I did better and better in western restaurants, and even gained praise from many colleagues and guests. This makes me feel that my efforts and services are worthwhile.

when I saw that my considerate and thoughtful service brought warm and satisfied smiles to my guests, I felt as sweet as honey. In fact, in this process, I use my service to bring warmth to customers, and at the same time, I can also receive the warmth brought by many customers. I think this is why the service industry can bring me something that other industries can't feel, and that's why I have always loved the service industry. Summary of waiter's probation work 3

Time flies, and the three-month probation period has passed in a blink of an eye. Looking back on the three months when I came to xx Hotel, there were many happy times and many upset times. In the face of the passing of the three-month probation period, I should tidy up my mood, sort out the work I completed in the past stage, and then make a work summary to let me better enter the next stage of work.

Although during the probation period, my position is only a small waiter in a hotel, in the eyes of many people, this job is an unremarkable job with no future and promise. However, during my trial in xx Hotel, I obviously feel that I have grown a lot and gained a lot. And in this job, I can feel the joy of work. When my service can bring warmth and happiness to more people, I will also feel happy and satisfied. I think this is why the service industry is so attractive to me.

actually, when I first entered the hotel, I was really tired of this job, and I couldn't accept it. Get up early every morning, and tidy up and dress yourself very carefully. Because the hotel has strict requirements on the uniform dress and makeup of our service personnel. Therefore, we must also take this very seriously. After arriving at the hotel, we will start our busy day. Clear the table, clean the floor, clean the windows, and all kinds of hygiene in the kitchen and hotel. After all this, we will start to make good preparations before meals, receive the customers who come to the hotel, arrange the box positions for them, set the dishes for them, prepare the tableware, and confirm their orders, and then start serving, pouring wine, changing dishes and withdrawing dishes. After that, just wait for them to finish eating, and we'll clean up. But in this process, some guests will make a lot of demands. We should try our best to meet their demands and do our service well with meticulous and patient attitude. And in the process of eating, many unexpected situations will happen, which also requires us to have the ability to improvise. Therefore, this service job is not as easy and simple as many people think, but also requires us to have a lot of endurance and strong psychological quality.

during this probation period, through my persistence, my heart has become strong enough, my endurance has been greatly improved, and my strong will has been tempered. Therefore, the growth brought by this job can't be measured by wealth. I will do my service work more diligently and assiduously in the following work. I hope the leader can give me this opportunity to pass the confirmation examination in the hotel and realize my value in the hotel. Summary of the waiter's probation period 4

After a month's probation period, the hotel felt that I was qualified for this job because of my excellent performance and good working conditions, and decided to regularize me. The following is a summary of my work in the adaptation period since this month:

I applied for a job as a box attendant in xx Hotel on X. There are a lot of waiters in this industry, and there are also many people who leave and join. In the month I worked, three colleagues left one after another. One of them is the "master" who is in charge of taking me. When I first started my job, I knew nothing about what the box attendant had to do. Master spent more than a week teaching me all kinds of things.

first of all, before serving, whether in winter or summer, we always prepare napkins before the guests arrive. Go to work at 11 every morning. Then go to the backup room and bring a good number of dishes washed last night back to the box, and also bring napkins. When we get to the box, we need to wipe every dish again to make sure there is no water stain. Then fold the napkins, fold each napkin to the size of soap, and put it in the disinfection cabinet for disinfection. When the guests arrive, put napkins into the napkin tray in front of them with tweezers according to the number of people.

As a waiter, it is very important to recite the menu. We must know whether each dish is a dry pot or a hot pot, and different dishes require different small stoves. Small gas tanks need to be prepared in advance, but they can't be ventilated when preparing meals. Only when you have a meal can you put the gas in a can and light it. It should also be noted that the first course, the sixth course and the last course should not be served with fish, and when placed on the table, the fish head should face inward, and the fish tail should face the guests and should not be placed horizontally. Meat and vegetables need to be placed between them, not meat and vegetables. Before serving hot pot, you need to count the number of pots needed in the order, and put the small stove in advance. Three pots are placed in a triangle and four pots are placed in a square, so you can't lean against each other. And when serving, you need to say, "Hello, excuse me, this dish is ..." When all the dishes are served, you need to say, "Hello, your dishes are served here, please enjoy your meal."

besides, there were meals, cups and saucers, flower arranging and tea serving. Although it was only over a week, my master taught me well in all aspects. Although she later resigned and left, I dare not forget what she taught me. I'm lucky to meet someone like Master. She works very seriously and responsibly, which has turned me from a novice who knows nothing into a person who can guard two boxes alone and handle affairs well. Summary of waiter's probation work 5

It will be very hard to do catering work, and it will be even harder to work as a waiter in a restaurant. I understood this when I was a waiter on probation in a restaurant. I choose to be a waiter in a restaurant because I want to accumulate grass-roots work experience in the restaurant. Through the daily service of the restaurant, I can learn some relevant knowledge in the restaurant, so that my future catering work will have a better service knowledge base, and I can also make myself rise in the restaurant in the future.

during the probation period given to me by the restaurant, I learned in my daily restaurant service that to be a good waiter is to do my own service well. Our restaurant has a high standard of service for all our waiters, even employees on probation. Because our restaurant sells not only our dishes, but also our restaurant's services, only when we have done a good job in the characteristics of dishes and the service of waiters can we really seize, retain and attract guests. During the probation period, our restaurant not only often gives us intensive training in service work, but also our restaurant foreman often supervises the service work of our waiters in daily life. If we are found to be unqualified, our bonus will be deducted and we will receive service training again after work.

although our restaurant is strict in our service to customers, it also helps us attract diners. Because of our good service, our restaurant's salary and benefits are much higher than those of other restaurants. Because of our daily restaurant service, we have gained more benefits than that. Many times, restaurant customers will give us consumption because of our meticulous service, which is the guest's recognition that I didn't let you serve, and it also gives us great motivation to continue to do our own waiter service.

during the probation period, in order to increase the turnover of our restaurant, our restaurant should also shoulder the task of promoting the restaurant's dishes while serving and selling more profitable dishes for the restaurant. In order to encourage our work of selling dishes, our restaurant will also give us a commission for the corresponding dishes. During this period, while doing a good job as a waiter, I was surprised to improve my sales promotion level in this job in the restaurant. In order to strive for a higher salary, I have brought a lot of profits to our restaurant in the promotion of dishes in our restaurant, and at the same time I have won a better salary for myself.

My work as a waiter in our restaurant is not over yet. I will constantly improve my ability to work as a waiter during the business hours after the restaurant and set out for a better position in the restaurant. Summary of the work of the waiter during the probation period 6

Time flies really fast, and it will be two months in a blink of an eye. At this time, when I need to go back and summarize, I feel the days are in a hurry from the bottom of my heart. The life in the former foreign-funded enterprise made me feel gradually far away, and now my work has gradually become natural. Perhaps this should be a kind of happiness and an experience that makes me want to stay.

After nearly two months' probation, I have worked hard and made a lot of progress, and learned a lot that I didn't have before. I think this is not only a job, but more importantly, it has given me a chance to study and exercise. From this stage, I found that the knowledge I longed for is coming to me continuously and slowly digested in this melting furnace. This is experience. For two months, I have been practicing and practicing in several different positions or roles, and I am very grateful to the leaders and predecessors of the company for their care.

first of all, talk about my working experience in the planning department. After working and living in the planning department for nearly two months, what I feel most is that the work can be completed in happiness. Since I went to Baiyi to work, all the leaders have been kind to me, a newcomer from different places, especially the leaders. After work, they often talk frankly with me as friends, instead of