Legal analysis: Meituan complained about the merchant if successful the merchant will be deducted points, the score reaches a certain level will be punished accordingly.

Legal basis: The Law of the People's Republic of China on the Protection of Consumers' Rights and Interests

Article 7 Consumers have the right not to suffer damage to the safety of their persons and property when purchasing, using goods and receiving services.

Consumers have the right to demand that the goods and services provided by operators meet the requirements for safeguarding the safety of persons and property.

Article 8 Consumers have the right to know the real situation of the goods they buy, use or services they receive.

Consumers have the right to request the operator to provide the price of goods, origin, producer, use, performance, specifications, grade, main ingredients, date of production, expiration date, inspection certificates, instructions on how to use, after-sales service, or the content of the service, specifications, fees and other relevant information.