The secret of the success of Haidilao 1. Service: Service-oriented, very warm and thoughtful, treating every customer as a family member, and trying to help you meet all your requirements, so that you will unconsciously have a good impression on this store. Of course, the price will not give you a cheap price. 2. Taking care of employees: Haidilao treats employees very well, taking care of them very much. Employees feel comfortable, and the service is naturally more attentive, so they are happy to work and serve with heart. 3. Proper management: Everything in the store feels in good order, and there will be no confusion, and there will be no conflicts before the waiters. In Haidilao, the company will tell you that every post and every employee has a chance to be promoted from three channels: management line, technology line and logistics line. 4. Official frankness, openness, transparency and daring to take responsibility: After something was revealed, the company did not hide anything, apologized openly and transparently, and won the public's understanding. 5. Persistence: Nothing bad began to appear after the fire broke out. On the contrary, as always, good service and good management are rare, but this has made Haidilao famous.

Haidilao was established in 1994, which is a large-scale inter-provincial direct-selling restaurant brand hotpot restaurant, mainly engaged in Sichuan-style hotpot and integrating the characteristics of local hotpot. The full name is Sichuan Haidilao Catering Co., Ltd..

Haidilao brand was founded in 1994. After more than 21 years of development, Haidilao International Holdings Co., Ltd. has grown into an internationally renowned catering enterprise. By June 31, 2122, Haidilao had opened 1435 direct-operated restaurants around the world, of which 1311 were located in Chinese mainland, 22 in Hongkong, China, Macau, China, Taiwan Province, China, and 113 in 11 other countries.

haidilao has been tested by the market and customers for many years, and has successfully built a high-quality hot pot brand with high credibility and integrating the characteristics of hot pots from all over the world. As a large-scale chain catering enterprise whose business involves the whole world, Haidilao adheres to the concept of honest management, and takes improving the stability and safety of food quality as the prerequisite to provide consumers with more intimate services, healthier, safer, more nutritious and more assured food.

Corporate culture

Haidilao always adheres to the concept of "service first, customer first", takes innovation as the core, changes the traditional standardized and single service, advocates personalized and characteristic service, takes attentive service as the basic concept, and is committed to providing customers with "intimate, warm and comfortable" services; In management, we advocate the values of changing fate with both hands, create a fair and just working environment for employees, implement a humanized and affectionate management model, and enhance the value of employees.

brand concept

through carefully selected products and innovative services, we will create happy hot pot time and convey healthy hot pot food culture to food lovers all over the world. As a large-scale chain catering enterprise whose business involves the whole world, Haidilao adheres to the concept of honest management and takes the improvement of the stability and safety of food quality as the prerequisite to provide consumers with more intimate services, healthier, safer, more nutritious and more assured food.