When you have complaints about Meituan merchants, the most effective ways are as follows:

First of all, you can directly call Meituan's official customer service hotline "11119777" to ensure that accurate business information is provided, including store name, address and telephone number, detailing the reasons for your complaints. This can ensure that the problem is handled in a timely and professional manner.

Secondly, it is more convenient to make online complaints by using the official application of Meituan. Find the customer service option on my page, select the complaining merchant, fill in the relevant details according to the prompts, and easily complete the complaint process.

if you prefer to use the traditional reporting method, you can call the "12315" consumer reporting hotline, just state the facts and reasons of your complaint as instructed, and the staff will assist in handling it.

during the complaint process, meituan platform has a set of strict measures for the management of integrity in merchant evaluation. Its purpose is to ensure that consumers can get a true and fair evaluation, while maintaining a fair competition environment for businesses. All merchants involved in catering, comprehensive and hotel travel, once they find false praise or malicious competition, will be evaluated and punished according to the evaluation integrity score. The initial score is 12, and the merchants without violation records will keep this score.

through the above steps, you can effectively complain about the Meituan merchants, ensure that your rights and interests are protected, and maintain the normal operation order of the platform.