After working in the lounge, the biggest gain is to cultivate the professionalism of hotel staff, better understand the hardships and difficulties of service providers, and also exercise their ability to bear hardships and stand hard work. I would say that when I went to the early shift, I had to get up at 4: 40, and once I went to the early shift for 10 days in a row. I have never been so inspirational in the college entrance examination. I have met guests with bad temper and dirty exits, and I have also met guests who bring all kinds of food to the staff in the lounge. Countless grievances during work can be swallowed up, but when you meet a particularly good guest, you can be moved to tears.