Mainly include: catering department, public relations department, sales department, housekeeping department, front office department, engineering department, finance department, personnel department, etc.

the food and beverage department is responsible for all the processes of restaurant catering, including purchasing, cooking, serving, bookkeeping, tableware cleaning and so on.

the sales department is responsible for promoting guest rooms, meetings, contacting various houses, holding banquets, etc.

the public relations department is responsible for external image planning and external advertising.

Housekeeping department is responsible for the cleaning and arrangement of guest rooms, related items and equipment configuration.

the front office is mainly responsible for the lobby affairs, such as customer settlement, consultation, luggage delivery, etc.

the engineering department is responsible for the maintenance of the hotel. The work is not too tiring, but the technical requirements are high.

the finance department is responsible for the financial settlement of the whole hotel, including the salary payment of employees.

the personnel department is responsible for staffing various departments, and is responsible for the recruitment, training, rewards and punishments of employees, with stable salaries.

signs use

to indicate the star rating of tourist hotels with the number and color of stars. The star rating of tourist hotels is divided into five levels, namely, one-star, two-star, three-star, four-star and five-star (including platinum five-star). The minimum is one star and the maximum is five stars. The higher the star rating, the higher the hotel level.

the star sign consists of the Great Wall and the five-pointed star pattern. The star is symbolized by a gold-plated five-pointed star, with one five-pointed star representing one star, two five-pointed stars representing two stars, three five-pointed stars representing three stars, four five-pointed stars representing four stars, five five-pointed stars representing five platinum stars.

For hotels with one to five-star bronze medals, gold-plated five-pointed stars are used as symbols, while hotels with "Platinum Five-Star" are awarded, the five stars inscribed on their signs will be white gold. ?

The star sign of the hotel should be placed in the most obvious position in the front hall of the hotel and be subject to public supervision. The star logo of the hotel has been registered as a certification trademark in the Trademark Office of the State Administration for Industry and Commerce, and its use requirements must be strictly in accordance with the Management Rules for the Use of Graphic Certification Trademarks of Star Hotels.

no unit or individual may make and use it without authorization or recognition. At the same time, it is illegal for any hotel to use "quasi-X star", "super-X star" or "equivalent to X star" as propaganda means.

Hotel star certificates and signs are uniformly produced and issued by the National Star Judges. The cost of the signboard shall be charged according to the standards approved by the relevant state departments.

the number on each star-rated signboard is consistent with the certificate number of the corresponding star-rated hotel. In principle, each star-rated hotel can only apply for one star-rated signboard. If the star sign is damaged or lost, it should be reported in time. After being verified by the provincial star judge, it can apply to the National Star Judge for a replacement.

if a star-rated hotel needs to change its name, it can be replaced by the relevant documents of the industrial and commercial department, and the restored star-rated certificate must be handed in. ?

above content reference: Baidu encyclopedia-five-star hotel