In the modern catering industry, whether merchants can charge for paper towels has caused extensive discussion. From a legal point of view, as long as the price is clearly marked and the consumer agrees, the hotel charge paper towels are legal, but this involves fairness and the rights and interests of consumers. The original intention of merchants' charging may be to reduce the waste of resources caused by free provision and encourage consumers to save use through charging.

However, when charging, merchants must consider the consumer experience, and excessive charging may lead to consumers' resentment and affect the reputation of merchants. For example, some catering enterprises need to balance the quality of service and the rationality of charges, and learn from history, such as napkin charges in the Republic of China, in order to enhance consumers' awareness of saving, rather than simply pursuing profits.

different people have different views on the charge for paper towels. Some people think that this is the legitimate right of businesses, but they ignore the feelings of consumers. In fact, businesses should be honest, adjust their charging strategies according to consumers' feedback, and consumers should treat them rationally to safeguard the interests of both parties. In the end, through mutual understanding, the harmony between consumption and service can be achieved.