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Explanation of nouns in the final exam of hotel management

The terminology of the final exam of hotel management is explained as follows:

In the field of hotel management, there are many professional terms and terms that we need to understand and master. These terms are very important for our work and career development in the hotel management industry. This paper will explain some nouns in the final exam of hotel management to help readers better understand and cope with the exam.

1. Hotel management: Hotel management refers to the process of planning, organizing, leading and controlling hotel business. It covers all aspects of the hotel, including catering service, room management, marketing and financial management. The goal of hotel management is to provide high-quality service, meet customers' needs and realize the economic benefits of the hotel.

2. Room management: Room management refers to the operation and management of hotel rooms. It includes the process management of room reservation, check-in and check-out, room cleaning and maintenance, room facilities management and updating, and room service provision. The goal of room management is to ensure the comfort and satisfaction of guests during their stay in the hotel.

3. catering service: catering service refers to catering and beverage services provided to guests in hotels. It includes restaurant operation management, menu design, food purchasing, kitchen operation, catering service personnel training and service quality control. The goal of catering service is to provide delicious food and a good dining experience to meet the tastes and needs of guests.

4. Marketing: Marketing refers to a series of strategies and activities adopted by hotels to attract customers and increase sales. It includes market research, target customer group determination, brand promotion, price strategy, sales channel selection and so on. The goal of marketing is to improve the popularity and competitiveness of hotels, attract more customers and increase sales.

5. financial management: financial management refers to the effective management and control of hotel financial resources. It includes budgeting, cost control, financial statement analysis, investment decision and so on. The goal of financial management is to ensure the financial health and sustainable development of the hotel, realize profitability and increase the return on investment.

6. Human resource management: Human resource management refers to the management of the recruitment, training, performance evaluation and welfare treatment of hotel employees. It includes employee recruitment and selection, training and development, performance management, salary and welfare, etc. The goal of human resource management is to improve the efficiency and satisfaction of employees and ensure that the human resources of the hotel can support the smooth progress of business.

The above are some definitions of terms in the final exam of hotel management. By understanding these terms, we can better grasp the core concepts and principles of hotel management and improve our professional knowledge and skills in the field of hotel management. In practical work, we can use these concepts and principles to contribute to the operation and development of hotels. At the same time, in the exam, we can better understand and answer related questions and get excellent results.