In order to make the business of restaurants prosperous, seven principles are summarized, which seem to be extremely ordinary, but if we persist in applying them, it will certainly produce wonderful results:
First, strive for innovation.
Only innovative restaurants will have a future. Sticking to the rules or blindly imitating others will eventually fail. Any restaurant must show its own characteristics in order to create added value and continuously increase customers.
second, pursue growth.
I personally think that if you don't pursue growth or challenge higher goals, you can't taste the joy and fulfillment of success. If you just want to make a living, you will naturally be sloppy and eliminated.
third, ensure a reasonable profit.
you can't attract customers by losing money, but you must get normal profits with high-quality service. Long-term provision of quality services and better varieties to diners can continue to develop.
fourth, take the diners as the starting point.
We should take the diners' eyes as the starting point, understand their needs, and then satisfy them. I think knowing your business partner is the first step in opening a shop.
fifth, listen to the opinions of diners.
you must understand the needs of diners, and the best way to do this is to listen. It's inevitable to put our heads together, conform to nature, and then do what we should do.
sixth, seize the opportunity.
The success of business depends on whether we can seize the good opportunity. We should choose the right opportunity at ordinary times to investigate the varieties that diners want to choose and form a new profit growth point in the store.
seventh, give play to the characteristics.
Food and beverage outlets are everywhere. In order to make diners come to your home, you must have some characteristics, and at the same time, you must meet the needs of diners, and how to give full play to them. It should be noted that in addition to regional and store conditions, we should also consider the income level and cultural level of the region. Features are not limited to business varieties, other aspects such as good service, gorgeous storefront, sincere staff and so on.
let me give you an outline.
Operation Manual
1. Requirements for each post
2. Responsibilities of each post
3. Staffing of stores of different sizes
Summary of system
1. Employee Manual
2. Employee training system
3. Rewards and punishments list
4. Front office checklist
5. Class emergency plan
11. Front office environment and hygiene management system
11. Back kitchen environment and hygiene management system
12. Purchasing system
13. Financial system
14. Raw material receiving system
15. Equipment and facilities inspection, maintenance and cleaning system
16. Operating procedures for dangerous equipment < Provisions on safe operation of natural gas
18. Complaint handling and tracking system
19. Customer satisfaction survey system
21. Raw material acceptance system
21. Warehouse management system
22. Pest control system
. . . . .