In life, only details can impress people and make them unforgettable for a long time. Similarly, the service is also reflected in a detail. Below, I will share the details of catering services that cannot be ignored. Come and have a look!

order dishes

We ordered one cold dish and three dishes, and she immediately said that she had enough and couldn't order any more. We have plenty of food, which is enough for the three of you. If we order again, it will be wasted.

? Comments:

This detail is really touching, and she really considers it for her customers. Because we have met too many waiters who are desperate to make you order a table.

Two ashtrays for water.

Start smoking after ordering. Seeing that my colleague and I lit cigarettes at the same time, the waiter immediately took two ashtrays and put them in front of us. As soon as I saw it, there was a thin layer of water spilled in the ashtray, for fear that the ash would spill out.

? Comments:

Many times, when we smoke, we have to ask the waiter to bring the ashtray. But the waiter here paid great attention to the customer's every move and found that we brought two ashtrays immediately after smoking, because she saw the two of us smoking and added water.

Enthusiasm and smiling face

When we entered the restaurant, the waiter greeted us with a smile, just like welcoming a long-lost friend. After sitting down, a simple little girl served us.

Whenever you call her, she will respond loudly:? Hey, it's coming! ? The voice is full of enthusiasm and infectious. Come and serve you at once.

? Comments:

People's emotions can be contagious. We often say that we should be warm to our customers and greet them with a smile, but how much can we do?

In our dining experience, how many waiters have met who are as expressionless as terracotta warriors and horses and can't call for a long time, as if how much money customers owe their families? Facing them, you are not in the mood to taste the best food.

Beer is clearly marked.

There are several bottles of beer on the dining table, all with signs and different prices, which are convenient for customers to choose.

? Comments:

This move allows customers to see clearly when choosing. In other restaurants, if you don't ask for money, you don't know how much each bottle costs after drinking it.

Detail 9: Leaders lead by example.

When I finished preparing jiaozi, I was not sure about the weight, so I ordered half a catty first. A man happened to pass by our table. A look is the boss. She told us that our jiaozi is big and heavy, and three taels is enough. Sure enough, I ordered three or two and almost didn't finish it.

? Comments:

At this point, I understand why the service quality of this restaurant is so good. Because the boss is setting an example and setting an example with his own behavior.

The waiter remembers the table where we ate, the amount and the food we ordered.

When we went to dinner the next day, the waiter asked us if we were still sitting in the same place. She not only remembers the table where we ate yesterday, but also remembers the amount of food and money we ordered last time. We were moved again.

? Comments:

I don't think it's a question of good memory, but a question of no intention. Come to think of it carefully, in fact, this is not such a difficult thing. But the feeling it brings to customers is far-reaching.

After dinner, I had a brief understanding of the restaurant with the waiter. It turns out that this restaurant has three chain stores, which are run by several brothers and sisters. The one where we eat is the head store, which has a history of ten years. The waiter told us that more than 95% of their guests are repeat customers.

Always keep the table clean when eating.

The waiters here are really all eyes and ears. When there are some sundries on our dining table, the waiter will come to clean, tidy up and change a new plate at once.

? Comments:

In other restaurants, we have to call the waiter to clean up in this case. Sometimes I can't come alone after shouting for a long time, sometimes there are piles of sundries, and no one cares, so I have an appetite.

A clean and tasteless bathroom

I was surprised when I walked into the bathroom of the restaurant, because there was no smell at all, the ground was very clean and tidy, and a plastic film with spaces was covered to prevent water accumulation.

? Comments:

There used to be a saying that how to look at a hotel or restaurant depends on its bathroom. In my impression, except for star-rated hotels, the toilets in other places dare not compliment, and the dirty smell is unbearable. But this restaurant is unexpected, which shows its management level.

The waiter chased the tissue.

I washed my hands and went back to the table. I shook the beads off my hands on the way upstairs. Such a tiny movement was discovered by the waiter, who immediately handed me a pile of paper towels to wipe my hands.

? Comments:

The waiter's actions show that she observes the customers carefully and thinks about them everywhere.

Rich professional knowledge

We ordered a cold dish. I don't know what it's called and what's so special about it. The waiter gave us a detailed introduction to the origin of this dish and its function on human body, which made us gain some knowledge while tasting delicious food.

? Comments:

As a waiter in a restaurant, besides good service attitude, professional knowledge is also very important. When customers eat, they should briefly introduce the origin and characteristics of dishes according to customers' expectations.

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