cashier front desk job responsibilities 15
In life, the frequency of job responsibilities is increasing gradually, and formulating job responsibilities is helpful to improve internal competition vitality and work efficiency. Do you know the format of job responsibilities? The following are the job responsibilities of cashier front desk that I collected for you. Welcome to read and collect.
Responsibilities of cashier's front desk 1
1. Do a good job in the registration and settlement of consumption of members in their stores;
2, responsible for customer reception and registration;
3. Make, print and check cashier related vouchers;
4. Summarize receipts and invoices and prepare relevant statements;
5. Register the cash and bank journal according to the receipt voucher, and send the voucher summary to the finance department regularly;
6, properly keep the cashier equipment, cashier system and maintain the hygiene and cleaning work in the front desk area;
7. Cooperate with other departments;
8. Complete other tasks assigned by the company's superiors. Responsibilities of cashier front desk 2
1. Execute the supervisor's work instructions and report the work. Responsible for the settlement of various expenses of hotel guests. Input and check the documents of accommodation expenses, catering, guest room bar, telephone, recreation, laundry, haircut, flowers and other expenses, and notify the relevant departments in time when problems are found.
2. Be responsible for the full collection of advance payment for accommodation and the collection of arrears, and make collection records.
3. Be responsible for the authorization of credit cards exceeding the credit limit.
4. Be responsible for compiling cashier's daily report and ensuring that bills and payment forms are consistent with cashier's daily report.
5. Pay the operating expenses on time, and carefully handle the handover procedures and records.
6. Do a good job in the storage and access of guests' valuables carefully.
7. Do a good job in foreign currency exchange according to the relevant regulations of the bank.
8. Accurately grasp the foreign currency quotation of the day and strictly implement the foreign currency exchange system and operating procedures.
9. Be familiar with the denomination of various foreign currency cash bills, checks and credit cards, and be familiar with the methods of identifying the authenticity of cash, checks and credit cards. If in doubt, contact the relevant departments of the bank immediately.
11. Take good care of all kinds of currencies and vouchers, check them on time, make a daily exchange report every day, and exchange the collection with the bank in time.
11. If there is an error in exchange, you should report it in time and handle it in time. Responsibilities of cashier front desk 3
1. Arrive at the post on time, check the equipment, and make all preparations for business collection.
2. In accordance with the cash management system, do a good job in the collection, payment and custody of cash and various bills, and strictly abide by the hotel's confidentiality system.
3. Do a good job in scheduled reception, settlement and collection, so as to be stable, accurate and fast.
4. Know the prices of all kinds of wine, vegetables, pasta and drinks in the restaurant, and learn about the service of the restaurant. Responsibilities of cashier's front desk 4
1. Receive customers' consultation, understand customers' needs and reach sales;
2. Be responsible for recording the sales of goods, taking stock, checking accounts, etc., and completing all sales statistics according to regulations;
3. Complete the daily business work such as incoming goods acceptance, shelf display, replenishment, return and loss prevention;
4. Do a good job in cleaning the area in charge;
5. Complete other tasks assigned by superior leaders. Responsibilities of cashier's front desk 5
1. Responsible for customer reception, commodity sales and membership card handling, and arranging the signing of security agreements;
2. Be responsible for the cashier work and cash management in the store to ensure the normal cashier work in the store;
3, daily work report and financial data statistics, commodity inventory statistics;
4. Responsible for store customer service, timely and effectively handle customer needs and complaints, and ensure customer experience satisfaction
5. Complete other tasks arranged by leaders. Responsibilities of cashier's front desk 6
1. Responsible for charge settlement;
2. Collect, use, manage and return the cashier's reserve fund;
3. Make, print and check cashier related vouchers;
4. Summarize receipts and invoices and prepare relevant statements;
5. Register the cash and bank journal according to the receipt voucher and send the voucher to the accountant;
6, properly keep the cashier equipment;
7. Complete other transactional work assigned by superiors. Responsibilities of cashier's front desk 7
1. Be familiar with the work flow of this position and standardize the operation.
2. Be proficient in operation skills to ensure timely, accurate and correct checkout and collection.
3. After arriving at the post, make all preparations before business: lighting, window lighting, TV, money detector, coffee machine and hall music to ensure the smooth progress of the front desk work.
4. Manage the petty cash to ensure its accurate amount and safe storage.
5. Take care of your computer password, and don't share it with others or reveal it to others.
7. Take good care of the receipt, so that the account is settled first and then invoiced, and the invoiced amount must be consistent with the cash received and the amount of machine tickets; Refunds and invalid tickets should be corrected in time.
8. Meet with the financial department at 9: 11 every day: cash of the previous day, receipts, business day statements and big accounts. Before making payment with the financial department, it is necessary to classify and summarize the cash and credit cards, and check them with the machine ticket. If problems are found, find them in time to avoid losses. Do it every day.
9. Hand over to the customer service after work every day: the previous day's order, the reason for entering the store, the bag after picking up, and the customer introduction sheet.
11, the order of the day is entered into the computer, and the money of the day in the early and late stages is entered into the computer; Secondary input into the computer (single number, set, photographer, additional amount).
11, check out every day, and the amount after checking out is included in the next day's income.
12. Send a short message to Mr. Han's business daily after work every day: order number, average set, average deposit, today's revenue and total revenue.
13. Make a daily business report. The beginning of the daily report must be the same as that of the big account. Daily expenses at the front desk: meals, fruit offerings and instant prizes can be paid from the front desk with the signature of the store manager. Other expenses must be approved by the financial manager or general manager before they can be withdrawn. Responsibilities of cashier front desk 8
1. Handle daily work according to relevant company rules and regulations and financial system;
2. Ensure that the cashier is clean and tidy, and there are no sundries lying around;
3. In accordance with the cashier workflow, the use of cashier equipment such as computers, credit card readers and money detectors should be strictly in accordance with the regulations;
4. Correct professional ethics, and keep the store's business information confidential. Responsibilities of cashier front desk 9
1. Obey the work arrangement of lobby manager and provide first-class reception service to guests according to the prescribed procedures and standards. Be responsible for the payment service at the front desk and supermarket, and be polite
2. Carry out the handover work seriously, and put forward the unclear places in time, hand over the petty cash shift, and do not pick up the accounts after the previous accounts are unclear.
3. Make preparations before shift, carefully check whether the computers, printers, calculators, money detectors, credit card POS machines, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.
A, master the consumption price and situation of each room skillfully, print bills accurately, collect the fees payable by guests in time and quickly, verify the authenticity of all kinds of banknotes, do a good job in collection and settlement
B, exchange the change needed for the day, and check the reserve fund every day
4, master the room status, actively and enthusiastically promote private rooms, understand the guests booked on the day, and confirm their payment methods. To ensure that the check-in and check-out are accurate
5. Quickly and accurately handle the procedures of opening a room, extending the room, changing the room and checking out, etc. When opening a room, take the initiative to explain the room price to the guests to avoid misunderstanding, and do the guest verification procedures and check-in registration.
6. Accurately and skillfully collect cash and checks from the guests, print the bills of various charges of the guests, timely and accurately settle accounts for the guests and issue invoices according to the reasonable requirements of the guests.
7. master the related knowledge of KTV and strictly abide by various systems and operating procedures.
8. According to the room condition report sent by the housekeeping department, check it carefully to keep the most accurate room condition.
9. Make and submit various statements and reports. Responsibilities of cashier's front desk 11
1. Be careful and conscientious about the work, and be responsible for keeping all cashier's documents every day. If it is found to be lost or altered, it will be regarded as illegal and compensated
2. You must abide by all the rules and regulations of the store and the operating procedures of cashier, and be proficient in operating cashier equipment
3. Be proficient in EXCEL office software
4. You must wear work clothes when you take up the post. Make up lightly
5. Cash and bills earned every day, and the details of customers' entry and exit should be registered in the fund form and should be consistent with the bills
6. Obey other work assigned by the assistant store manager. Responsibilities of cashier front desk 11
1. Provide the needed information to the guests and help them solve various needs enthusiastically, thoughtfully and meticulously.
2. The cash and bills received every day must be checked with the bills, and filled in the payment bags according to different currencies and bills.
3, properly handle the complaints of the guests, when can't solve, ask for instructions in time.
4. The imprest shall not arrive at the warehouse with white stripes. Without approval, the operating income shall not be lent to any department or individual in cash. (For example, the general manager of KTV can borrow cash at the front desk due to special circumstances, but he should go through the relevant formalities. )
5. coordinate the relationship between colleagues and better serve customers.
6. Deal with all kinds of bookkeeping in strict accordance with accounting regulations. Obey the arrangement of the superior supervisor and finish the task seriously.
7, correctly handle the guest's message, telex, etc.
8. sort out the "unsettled check-out" guest account every day and report the abnormal situation.
9. Handle the issuance of keys correctly.
11. Make a good record of receiving the keys of the valuables safe and entering and leaving the valuables safe.
11. Fill in the business day report for the cash and bills received every day according to different bills, and submit them to the auditor for signing. After the business on duty is over, the tickets, bills and bills of the day will be made into a business day report and submitted to the audit personnel for confirmation before they can get off work.
12, pay close attention to the lobby, and report to the superior supervisor and the security department in time if there is any abnormality.
13, the computer password is properly kept, one person takes one bite, and it is not allowed to be used. Cashier front desk job responsibilities 12
[management hierarchy]
Direct supervisor: cashier supervisor
[job responsibilities]
Execute the supervisor's work instructions and report the work. Responsible for the settlement of various expenses of hotel guests. Input and check the documents of accommodation expenses, catering, guest room bar, telephone, recreation, laundry, haircut, flowers and other expenses, and notify the relevant departments in time when problems are found.
be responsible for the full collection of advance payment for accommodation and the collection of arrears, and make collection records.
responsible for the authorization of credit cards exceeding the credit limit.
responsible for compiling cashier's daily report and ensuring that bills and payment forms are consistent with cashier's daily report.
pay the operating expenses on time, and carefully handle the handover procedures and records.
do a good job in the storage and access of guests' valuables carefully.
do a good job in foreign currency exchange according to the relevant regulations of the bank.
accurately grasp the foreign currency quotation of the day, and strictly implement the foreign currency exchange system and operating procedures.
be familiar with the denomination of various foreign currency cash tickets, checks and credit cards, and be familiar with the methods of identifying the authenticity of cash, checks and credit cards. If in doubt, contact the relevant departments of the bank immediately.
Take good care of all kinds of currencies and vouchers, check them on time, make a daily exchange report every day, and exchange the collection with the bank in time.
if there is an error in exchange, it should be reported and handled in time.
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2. Do a good job in cash custody, handover and filling in relevant business statements, so as to ensure that bills, accounts (bank) and accounts are consistent;
3. You should take the initiative to take care of the storefront to assist in the reception without cashier. Responsibilities of cashier front desk 14
1. Abide by various financial systems and operating procedures;
2, according to the provisions, do a good job in all the accounts for the departing guests;
3. Collect the outstanding accounts that have been returned, and report the outstanding items to the assistant manager in the lobby;
4. Handle refund, payment and account transfer;
5. Be responsible for exchanging foreign currency for guests and providing safe deposit boxes for valuables;
6. Ensure that all procedures at the front desk are in accordance with the company's accounting standards;
7. Investigate any account differences that may appear on the basis of night audit; Responsibilities of cashier front desk 15
1. Correctly grasp the demand and supply of hotel rooms on that day, understand the arrival and departure of guests on that day, check the room status and do a good job of room allocation.
2. warmly receive guests, go through various formalities, and arrange the check-in registration of VIp guests and conference guests in advance. Strictly abide by the confidentiality system, safeguard the interests of customers, and ask superiors in time for special circumstances.
3. Keep in touch with relevant departments, process all kinds of information in time, strive to improve service quality and room occupancy rate, and accept and process reservation information.
4. Respond warmly, politely and quickly to the guests' inquiries, and provide them with services such as leaving messages, waking up and consulting.
5. Be familiar with all kinds of telephone numbers that are commonly used and important at work, transfer every call quickly and accurately according to the working procedures, ensure smooth communication, and make records.
6. Be responsible for paying the bill for the guests, and collecting the accommodation and other expenses in the form of cash or transfer, credit card, etc.
7. classify the guest bills, input them into the computer in time, and keep them properly.
8. Take good care of all kinds of equipment, ensure that communication equipment is clean and smooth, and maintain its normal work. ;