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Work plan of cashier supervisor in supermarket

supermarket cashier assessment indicators include turnover, error rate, etc. The weight of each cashier's assessment index depends on the requirements of supermarket management.

cashier's assessment indicator 1: turnover

work

1. Weight of this indicator: 25%

2. Scoring standard: (actual collection amount/planned collection amount) ×25

cashier's assessment indicator 2: error rate

1. Weight of this indicator: 25%

2. Scoring standard.

cashier's assessment indicator 3: consumables control

1. Weight of this indicator: 5%

2. Plastic bags, cashier's paper and other consumables shall be approved by a quota (such as the proportion of sales), and they shall be qualified within the quota, and every time they exceed? % deducted 1 points.

cashier's assessment indicator 4: evaluation of the completion of work objectives

1. Weight of this indicator: 45%

2. Scoring standard:

(1) Business skills: 31%. Operating skills such as scanning speed and input speed reach the standard (such as how many commodities are reached per minute); And the speed is not too slow in daily cashier work.

(2) working standard: 41%. Strictly follow the operating procedures of cashier and customer service; Deduct every time illegal operation is found? Points.

(2) service awareness: 21%. Strong sense of service, proactive, patient and enthusiastic in receiving customers; Bad attitude towards customer service or confirmed existence of customer complaints, and one deduction is found? Points.

(3) Internal communication and coordination: 11%. Obey the work arrangement; Strengthen internal communication and improve the cohesion of departments

cashier assessment index 5: reasonable suggestions.