supermarket cashier assessment indicators include turnover, error rate, etc. The weight of each cashier's assessment index depends on the requirements of supermarket management.
cashier's assessment indicator 1: turnover
work
1. Weight of this indicator: 25%
2. Scoring standard: (actual collection amount/planned collection amount) ×25
cashier's assessment indicator 2: error rate
1. Weight of this indicator: 25%
2. Scoring standard.
cashier's assessment indicator 3: consumables control
1. Weight of this indicator: 5%
2. Plastic bags, cashier's paper and other consumables shall be approved by a quota (such as the proportion of sales), and they shall be qualified within the quota, and every time they exceed? % deducted 1 points.
cashier's assessment indicator 4: evaluation of the completion of work objectives
1. Weight of this indicator: 45%
2. Scoring standard:
(1) Business skills: 31%. Operating skills such as scanning speed and input speed reach the standard (such as how many commodities are reached per minute); And the speed is not too slow in daily cashier work.
(2) working standard: 41%. Strictly follow the operating procedures of cashier and customer service; Deduct every time illegal operation is found? Points.
(2) service awareness: 21%. Strong sense of service, proactive, patient and enthusiastic in receiving customers; Bad attitude towards customer service or confirmed existence of customer complaints, and one deduction is found? Points.
(3) Internal communication and coordination: 11%. Obey the work arrangement; Strengthen internal communication and improve the cohesion of departments
cashier assessment index 5: reasonable suggestions.