4.1 foreign-related tourist hotels are divided into five stars, namely, one star, two stars, three stars, four stars and five stars. The higher the star rating

, the higher the hotel grade. The marks of this standard shall be implemented according to the standards of relevant marks.

the p>4.2-star rating is based on the hotel's architecture, decoration, facilities, equipment, management and service level, and the specific evaluation method is implemented according to five standards, namely, facilities and equipment evaluation standard, facilities and equipment maintenance evaluation standard, cleanliness and hygiene evaluation standard, service quality evaluation standard and guest opinion evaluation standard, promulgated by the National Tourism Administration.

5. Requirements of safety, hygiene, environment and architecture

The architecture, ancillary facilities and operation management of foreign-related tourist hotels should comply with the current

relevant national regulations and standards on fire control, safety, hygiene and environmental protection.

6, star classification conditions

6.1 One-star

6.1.1 The layout of the hotel is basically reasonable, which is convenient for the normal activities of guests in the hotel.

6.1.2 the graphic of the public residence in the hotel conforms to LB/T111.

6.1.3 according to the local climate, there are heating and refrigeration facilities, and all areas are well ventilated.

6.1.4 Front Office

A. There is a front office and a front desk;

B. The main service desk has signs in Chinese and English, and staff are on duty at 18h to provide reception, inquiry and checkout services;

C. provide message service;

D. provide foreign currency exchange services regularly;

e. The main service desk provides promotional materials for hotel services, hotel price lists, city traffic maps and timetables for various vehicles;

F. There are valuables preservation services;

g. there is a luggage cart for guests, and luggage service is provided when necessary. There is a small baggage storage service;

H. Set up a duty manager to receive guests at 16h;

i. Set up a rest place for guests;

J. can provide services in English. All instructions and services are written in at least both Chinese and English.

6.1.5 rooms

a. There are at least 29 rooms (sets) available for rent;

B. It is well decorated with upholstered beds, tables, chairs, bedside tables and other supporting furniture;

C. at least 75% of the guest rooms have toilets, which are equipped with pumping buckets, basins, baths or bathtubs, and shower curtains.

there is a separate bathroom for men and women on the floor without bathroom in the guest room. The hotel has separate bathrooms for men and women, with shower curtains. Take effective anti-skid measures. Supply cold water for 24h and hot water for 6h;

D. There are shading curtains;

e. The guest room is equipped with hotel service guide, price list and accommodation regulations;

F. Rooms and bathrooms should be cleaned up 1 times a day, and sheets and pillowcases should be replaced every other day;

g.16h provides hot and cold drinking water.

6.1.6 dining room

a. The total number of seats is suitable for the reception capacity of guests;

B. There is a Chinese restaurant;

C. Restaurant supervisors and foremen can serve in English.

6.1.7 Kitchen

A. The location is reasonable;

B. The wall tiles shall be not less than 2m, and the ground shall be covered with anti-slip materials;

C. the cold dish room and the pastry room are separated independently, and there are sufficient air-conditioning equipment. There are air disinfection facilities in the cold dish room;

D. The roughing room is isolated from the operation room, and the temperature in the operation room is appropriate;

e. sufficient cold storage;

F. The location of the dishwashing room is reasonable;

g. there are special facilities for placing temporary garbage and keep them closed;

H. There is a spring door between the kitchen and the dining room, which has the functions of sound insulation, heat insulation and odor isolation.

i. Take effective measures to kill mosquitoes, flies, cockroaches and other pests.

6.1.8 public * * * area

a. There is a public telephone with direct international and domestic dialing, and it is equipped with a local telephone book;

B. There are separate toilets for men and women;

C. emergency lighting is available.

6.2 Two-star

6.2.1 Hotel layout is basically reasonable, which is convenient for the normal activities of guests in the hotel.

6.2.2 the graphic of the official residence in the hotel conforms to LB/T111.

6.2.3 according to the local climate, there are heating and refrigeration facilities, and all areas are well ventilated. 6.2.4 Front Office

A. There is a front office and a general service desk suitable for the hotel scale and star rating;

B. The main service desk is marked in Chinese and English, with staff on duty 24 hours a day to provide reception, inquiry and checkout services;

C. provide message service;

D. provide foreign currency exchange services regularly;

e. The main service desk provides promotional materials of hotel services, hotel price lists, city traffic maps, introduction of tourist attractions in this city,

timetables of various means of transportation, and newspapers and periodicals suitable for guests;

F. Can accept domestic room and catering reservations;

g. there is a safe for valuables that guests can open by themselves;

H. there is a luggage cart for guests, and luggage service is provided when necessary. There is a small baggage storage service;

i. Set up a manager on duty to receive guests for 16h;

J. set up a guest rest place;

K. can provide services in English. All instructions and services shall be expressed in Chinese and English at least at the same time;

L. The switchboard operator can provide telephone service for guests in English.

6.2.5 rooms

a. There are at least 29 rooms (sets) available for rent;

B. It is well decorated, with upholstered beds, tables, chairs, bedside tables and other supporting furniture, and sufficient lighting;

C. there is a toilet with a water-pumping bucket, a basin, a toilet mirror, a bath or bathtub, and a shower curtain. Take effective

anti-skid measures. Supply cold water for 24 hours and hot water for 18 hours;

D. if you have a telephone, you can make domestic and international long-distance calls through the switchboard. Instructions for use are available next to the telephone;

e. Have a color TV;

F. having noise prevention and sound insulation measures;

g. shading curtains;

H. stationery suitable for the star rating of the hotel itself. There are hotel service guide, price list, accommodation regulations, traffic map of this city and introduction of tourist attractions;

i. Rooms and bathrooms should be cleaned up 1 times a day, and sheets and pillowcases should be changed every day; J.24h hours provides hot and cold drinking water.

K. provide general laundry service;

L. provide room service upon request.

6.2.6 restaurants and bars

a. the total number of seats is suitable for the reception capacity of rooms;

B. There is a Chinese restaurant, which can provide Chinese food. After dinner, the guest should order food no earlier than 21: 11;

C. there is a coffee shop (simple western restaurant) that can provide western-style breakfast. The business hours of the coffee shop (or a restaurant) shall not be less than 1.2h and have definite business hours;

D. There are facilities that can provide bar service;

e. the restaurant supervisor and head waiter can serve in English.

6.1.7 Kitchen

A. The location is reasonable;