@ Calm: It's a basic operation of Cantonese to return paper towels. It's a bit funny to pay for tea in a teahouse.
@ How was your work today? I'm curious that the price of snacks is different from that on the menu. It turned out that the tea fee of 8 yuan was added, and this tea fee only included sweet white water.
Did you make money today? When the restaurant caught the customer bonus hunter, it not only spent money on tea table, but also spent money on wet wipes.
@ Jingjing Jingjing: The cost of tea in 28 yuan is getting bigger and bigger.
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In fact, Aoyi News has received many complaints about the charge for tea in restaurants.
Previously, law enforcement officers of Shenzhen market supervision department went to Shenzhen Huaqiang North Jiufang Store in Xibei Youmian Village for on-site inspection, and found that there was an item in the menu of the company clearly marked as "Tea 5 yuan/Person". Law enforcement officials asked the company to conduct a comprehensive self-examination and rectification, clearly mark the prices of goods and services in accordance with relevant regulations, do not levy tea fees, strengthen education and training, and improve service quality.
What kind of restaurant charges for tea? How much is the coffee table? What services does the tea service charge include?
In order to better understand the tea cost of restaurants in Shenzhen, Aoyi reporter selected a number of well-known chain catering brands, covering Chinese food, Korean food, Vietnamese food and so on. At the same time, the samples of these restaurants come from Yitian Holiday Plaza, Shopping Park, Zhuo Yue Center and other shops.
In order to facilitate reading, Aoyi reporter integrated the interview information into the following table:
According to the news survey of Aoyi, the cost of tea in these restaurants ranges from 3 yuan to 20 yuan, and most of them are between 5- 10 yuan. At the same time, the dining service included in the tea table fee is similar. In addition to paper towels and tea, some restaurants can choose Guanyin, Pu 'er and chrysanthemum tea.
Some netizens pointed out that the tea fee is the extra income of the restaurant, and the price is not the same as the service.
According to the calculation, Aoyi News found that taking Taotaoju as an example, if a store receives 40 tables of guests every day, the tea table fee will be calculated according to 4 seats per table, and the per capita tea table fee will be calculated in 8 yuan, and the tea table fee alone will bring thousands of dollars in income.
Is it legal for merchants to charge for tea?
Under what circumstances can consumers refund the tea fee?
How do consumers defend their rights?
In fact, the relevant state departments have explicitly banned "tea fees" before.
In 2065438+2004 10, 165438+2004 10, the Ministry of Commerce issued the Measures for the Administration of Catering Industry (for Trial Implementation), explicitly prohibiting catering operators from setting minimum consumption and charging "bottle opening fee" and "tea fee".
Some lawyers believe that according to the provisions of Articles 4, 9 and 10 of the Law on the Protection of Consumer Rights and Interests in People's Republic of China (PRC), tea fees can be protected, and business operators and consumers should follow the principles of voluntariness, equality, fairness, honesty and credit. Consumers have the right to choose their own goods or services. Consumers have the right to compare, identify and choose their own goods or services. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.