1. Volunteer to participate in the volunteer service of Shanghai World Expo;
2. Age requirements: Volunteers in the Expo site were born before April 30th, 1992, and volunteers in the Expo City Volunteer Service Station were born before April 30th,1994;
3. Abide by the laws and regulations of People's Republic of China (PRC);
4. Be able to participate in training and related activities in the early stage of Expo operation;
5. Have the necessary knowledge and skills for volunteer service positions;
6. Be in good health and be able to meet the work requirements of the corresponding volunteer positions.
Second, the rights and obligations of volunteers
(1) rights
1. Understand China 20 10 Shanghai World Expo volunteer work policy;
2. Express the willingness to serve before the position is determined;
3. Obtain the necessary conditions or guarantees related to the volunteer service activities of the World Expo;
4. Participate in the appraisal and commendation of volunteers;
5. Obtain a volunteer service certificate;
6. Put forward opinions and suggestions on volunteer work;
7. Apply for quitting voluntary service.
(2) Obligations
1. Abide by the laws and regulations of People's Republic of China (PRC) and the relevant regulations formulated by the organizer;
2. Fulfill the voluntary service commitment signed by me;
3. Participate in the selection, training and related activities arranged by the organizer;
4. Obey the command and deployment of the organizer, obey the management of the team, and ensure the minimum service time of the designated post;
5. Abide by the confidentiality system of related work;
6. If it is necessary to withdraw from the volunteer position in advance due to special reasons, a written application shall be submitted to the volunteer management institution of the World Expo three days in advance, and the withdrawal can only be made after approval;
7. Cherish and safeguard the reputation of China 20 10 Shanghai World Expo, and do not use the identity of volunteers to engage in acts that are inconsistent with the purpose and purpose of the volunteer service activities of the Expo.
Third, recruit volunteers.
(1) Source
Recruit volunteers for the Shanghai World Expo for residents of all provinces, municipalities and autonomous regions, compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners.
(2) Registration channels
Log on to the official website of Shanghai World Expo (www.expo20 10.cn), Shanghai World Expo Volunteer Recruitment Network (www.expovol.com), Shanghai World Expo Volunteer Network (www. Expo 20 10 volant. cn) and Shanghai Civilization Network (www.wmsh.gov.cn). Shanghai Youth Public Welfare Portal (www.cityyouth.cn) and Shanghai University Students Online (www.2 1campus.cn) can register online or go to the volunteer workstation designated by the organizer for consultation and registration. Shanghai Oriental Information Park will also facilitate online registration.
(3) Registration time
May 2009 1 to February 3, 20091.
(4) Recruitment process
1. The recruitment process of Expo volunteers mainly includes applicant registration, material review, selection, post allocation and issuance of employment notice.
2. Hire Expo volunteers in batches according to work needs.
Fourth, the training of volunteers
Volunteer training includes general training, special training and on-the-job training. General training is mainly conducted through the network; In addition to the network mode, special training and on-the-job training will be conducted through classroom face-to-face teaching and field practice. At the same time, according to the actual situation, volunteers must also participate in other training organized by the local Expo volunteer work organization.
Verb (abbreviation for verb) Types of volunteers
The Expo volunteers recruited this time are mainly Expo Garden volunteers and Expo City Volunteer Service Station volunteers.
Expo site volunteers refer to volunteers who voluntarily provide services for visitors and Expo organizers in the Expo site. Mainly engaged in voluntary services including information consultation, tourist order guidance assistance, reception assistance, language translation, disability assistance, media services, activities and forum organization assistance, volunteer management assistance, etc.
Expo City Volunteer Service Station volunteers refer to the Expo volunteers who set up Expo City Volunteer Service Stations in crowded areas such as important transportation hubs, commercial outlets, tourist attractions, restaurants, accommodation and cultural activities outside the Expo Park and voluntarily carry out voluntary service activities such as civilized propaganda, information consultation, language translation and emergency rescue.
Protection and encouragement of volunteers with intransitive verbs
(1) Job security
1. Issue identity registration cards;
2. Provide work uniforms and equipment and meals during work;
3. Provide personal accident insurance during work.
(2) praise and encouragement
1. Issue the Expo Volunteer Service Certificate;
2. Select outstanding volunteers, teams and working organizations and award them honorary titles.
(3) Volunteers outside the venue bear the round-trip transportation expenses from their residence to the venue, accommodation expenses at the venue and catering expenses after working hours.
(4) For volunteers who fail to fulfill their obligations, the Volunteer Working Group of China 20 10 Shanghai World Expo will cancel their qualification as Expo volunteers according to relevant regulations.
China 20 10 Shanghai World Expo Volunteer Working Group
1. What are China 20 10 Shanghai World Expo volunteers (hereinafter referred to as Expo volunteers)?
Volunteers of China 20 10 Shanghai World Expo refer to all volunteers recruited by the Volunteer Working Group of China 20 10 Shanghai World Expo (hereinafter referred to as the organizer) to voluntarily carry out various volunteer service activities inside and outside the Shanghai World Expo Park.
2. What kinds of Expo volunteers are there?
Volunteers in the Expo site are divided into two categories: one is volunteers who provide voluntary services for the Expo site; One is the civilized volunteers of the Expo City who carry out all kinds of voluntary services in the whole city, including the volunteers of the volunteer service station of the Expo City who provide voluntary services for the civilized activities of the whole city.
The volunteers recruited this time are mainly Expo Garden volunteers and Expo City Volunteer Service Station volunteers.
3. Organization and implementation of Expo volunteer recruitment?
China 20 10 Shanghai World Expo Volunteer Working Group is the leader and organizer of the Expo volunteer work, and the Expo volunteer workstations in various districts, counties, universities and other places determined by the Expo volunteer working group are responsible for the specific organization and implementation of the Expo volunteer work.
4. What are the sources of Expo volunteers?
In terms of organization, Expo volunteers are recruited from residents of various provinces, municipalities and autonomous regions, compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners.
5. What are the volunteers in the Expo Park?
Expo site volunteers refer to volunteers who voluntarily provide services for visitors and Expo organizers in the Expo site.
6. What are the service targets and service areas of the volunteers in the Expo Park?
Volunteers in the Expo site mainly serve tourists and Expo organizers. The service areas mainly include information consultation, tourist order guidance assistance, reception assistance, language translation, disabled assistance, media services, activities and forum organization assistance, volunteer management assistance, etc.
7. Who are the volunteers of urban civilization for the World Expo?
Urban civilized volunteers of the World Expo refer to volunteers who voluntarily carry out voluntary service activities such as maintaining order, advocating civilization, beautifying the environment and helping the poor outside the Expo site.
8. Who are the volunteers at the Expo City Volunteer Service Station?
Expo City Volunteer Service Station volunteers refer to the Expo volunteers who set up Expo City Volunteer Service Stations in crowded areas such as important transportation hubs, commercial outlets, tourist attractions, restaurants, accommodation and cultural activities outside the Expo Park and voluntarily carry out voluntary service activities such as civilized propaganda, information consultation, language translation and emergency rescue.
9. What rights do Expo volunteers have?
1) Understand the volunteer work policy of China 20 10 Shanghai World Expo;
2) express the willingness to work before the job is determined;
3) Obtain the necessary conditions or guarantees related to the volunteer service activities of the World Expo;
4) Participate in volunteer appraisal and commendation;
5) Obtaining a volunteer service certificate;
6) Put forward opinions and suggestions on volunteer work;
7) Apply for quitting voluntary service.
10. Obligations of Expo volunteers?
1) Abide by the laws and regulations of People's Republic of China (PRC) and the relevant regulations formulated by the organizer;
2) Fulfill the voluntary service commitment signed by me;
3) Participate in the selection, training and related activities arranged by the organizer;
4) Obey the command and deployment of the organizer and the management of the team to ensure the minimum service time of the designated post;
5) Abide by the confidentiality system of related work;
6) If it is necessary to withdraw from the volunteer post in advance due to special reasons, a written application shall be submitted to the volunteer management institution of the World Expo three days in advance, and the withdrawal can only be made after approval;
7) Cherish and safeguard the reputation of China 20 10 Shanghai World Expo, and do not use the identity of volunteers to engage in acts that are inconsistent with the purpose and purpose of the volunteer service activities of the Expo.
1 1. Expo will be used as one of the internship bases for absorbing fresh college graduates. What is the difference between Expo volunteers and Expo interns in terms of recruitment conditions and post setting?
First of all, they come from different sources. Expo volunteers come from all walks of life, including college students, employees and retirees. The source of Expo interns is fresh college graduates. Secondly, the service hours are different. Expo volunteers take two weeks as the basic service cycle, and Expo interns will provide services for the Expo for at least half a year. Third, their job requirements are different. Expo volunteer positions are based on the principles of auxiliary, public welfare and utility, and mainly engage in auxiliary work. The internship of the Expo is to engage in a post with continuous requirements, which is basically equivalent to the requirements of the staff. Fourth, the two guarantees are different. Expo volunteers get the basic guarantee they need to carry out their work, and Expo interns enjoy internship subsidies.
12. What is the volunteer symbol of the Expo? What's the point?
The volunteer symbol of China 20 10 Shanghai World Expo is not only the Chinese character "heart", but also the English letter "V", and it is also a dove of peace flying with an olive branch. Similar to the World Expo, the emblem of the World Expo shows China's cultural personality, and at the same time expresses the "heart" and "heart" of volunteers. "V" is the first letter of the English word "volunteer", which expounds the group represented by the logo and gives it a clear meaning; The flying dove of peace represents Shanghai and peace and friendship, while the olive branch symbolizes sustainable development and hope, and inherits the theme of "Better City, Better Life".
13. What are the slogans and songs of Expo volunteers? Where can I get volunteers' signs, slogans and songs?
The main slogan of Expo volunteers is "The world is in front of you, and we are by your side", which translates into English as "serving you at the Expo".
The subtitle is "Aspiring, Willing and Doing", and the English translation is "My Will, My Help, My Honor"; "20 10, our hearts are together", translated in English as "20 10, we are together as one"; "The city is lovelier with me", which is translated into English as "our city, your joy".
The volunteer song of the World Expo is "By Your Side".
Logos, slogans and songs of Expo volunteers can be downloaded from the official website of Shanghai World Expo (www.expo20 10.cn), Shanghai World Expo Volunteer Recruitment Network (www.expovol.com) and Shanghai World Expo Volunteer Network (www.expo2010volunteer.cn).
14. When will Expo volunteers start to register?
The recruitment of volunteers for the World Expo officially started on May 1 2009 and ended on February 1 2009.
15. What are the basic conditions for becoming a volunteer for the World Expo?
1) Volunteer to participate in the volunteer service of the Shanghai World Expo;
2) Age requirements: Volunteers in the Expo site were born before April 30th, 1992, and volunteers in the Expo City Volunteer Service Station were born before April 30th,1994;
3) Abide by the laws and regulations of People's Republic of China (PRC);
4) Be able to participate in the training and related activities in the early stage of Expo operation;
5) Have the necessary knowledge and skills for volunteer service positions;
6) Be in good health and meet the work requirements of corresponding volunteer positions.
16. How to register Expo volunteers?
Applicants can log on to the official website of Shanghai World Expo (www.expo20 10.cn), Shanghai World Expo Volunteer Recruitment Network (www.expovol.com), Shanghai World Expo Volunteer Network (www.expo2010 volunteer.cn) and Shanghai Civilization Network (www.wmsh.gov.cn). Shanghai Youth Public Welfare Portal (www.cityyouth.cn) and Shanghai University Students Online (www.2 1campus.cn) can register online, or go to the Expo volunteer workstation designated by the organizer for consultation and registration. Shanghai Oriental Information Park will also facilitate the online registration of Expo volunteers.
17. I filled in the registration form in official website before. Do I need to register now?
After filling in the registration form of volunteers in official website, the volunteers will formally enter the talent pool of Expo 2014 and be incorporated into the existing system through certain procedures. However, because the information in the original registration form does not completely match the information in the existing registration form, and the applicant's own information may change after a period of time, it is necessary for the applicant to supplement the registration information.
18. What is the recruitment process of Expo volunteers?
The recruitment process of Expo volunteers mainly includes applicant registration, material review, selection, post allocation and release of employment notice. Organizers recruit Expo volunteers from applicants in batches according to the recruitment process.
19. How to select Expo volunteers?
According to the unified selection criteria and process formulated by the organizer, relying on the volunteer workstation of Expo 2014 and according to the job requirements, outstanding candidates will be selected in stages and batches.
20. Can I apply for volunteers at both the Expo Park and the Expo City Volunteer Service Station?
Eligible volunteer applicants can apply for volunteer service in both the Expo Park and the Expo City Volunteer Service Station. According to their actual needs and personal abilities, the organizers will arrange for them to participate in the volunteer service work of the corresponding positions.
2 1. Have volunteers signed relevant agreements?
In order to clarify the rights and obligations of volunteers and ensure the quality of service, the employed Expo volunteers need to sign legally binding documents.
22. How to determine the working hours of Expo volunteers?
Volunteers recruited for volunteer service stations in the Expo Park and Expo City are generally required to work continuously for more than two weeks (14 days) (a few service posts can be interrupted, but the cumulative service working hours should be more than 14 days).
23. Can disabled people sign up as volunteers for the Expo?
Anyone who meets the registration requirements for Expo volunteers can apply to become a volunteer for the Expo.
24. How long does it take from the applicant's registration to the final decision on admission?
The organizers select and employ volunteer applicants in stages and in batches. The recruitment of Expo volunteers is expected to be basically completed before the end of March 20 10.
25. What guarantees can Expo volunteers get?
The organizer will provide insurance for the volunteers in the Expo Park and the volunteers in the Expo City Volunteer Service Station during their work, and provide necessary protection such as volunteers' clothing and working meals.
26. Will volunteers have different rights and interests in different jobs?
Volunteers in the Expo Park and the volunteers in the Expo City Volunteer Service Station can get the necessary protection and treatment to carry out their work.
27. Can volunteers get corresponding commemorative certificates after completing the volunteer service of the World Expo?
The organizer will issue commemorative certificates to volunteers who have completed their services and performed well; Awarded honorary titles to volunteers who have completed their services and performed well.
28. How do applicants from other provinces, municipalities and autonomous regions register? What are the specific requirements (to be determined)?
Volunteer applicants from other provinces, municipalities and autonomous regions can log on to the official website of the Shanghai World Expo (www.expo20 10.cn), the Shanghai World Expo Volunteer Recruitment Network (www.expovol.com) and the Shanghai World Expo Volunteer Network (www.expo2010volunteer.cn). Shanghai Civilization Network (www.wmsh.gov.cn), Shanghai Youth Public Welfare Portal (www.cityyouth.cn) and Shanghai University Students Online (www.2 1campus.cn) can register online or through designated registration channels.
Volunteer applicants from other provinces, municipalities and autonomous regions must not only meet the general registration conditions, but also bear the transportation expenses to and from Shanghai, accommodation expenses during their stay in Shanghai and meals outside working hours.
29. If accommodation is not settled, can we provide accommodation facilities for volunteers from other provinces, municipalities and autonomous regions?
The organizers will try their best to provide accommodation facilities for volunteers from other provinces, municipalities and autonomous regions.
30. What is the proportion of volunteers recruited from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners for the World Expo, and how to sign up?
Compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners living, working and studying in this city can log on to the official website of the Shanghai World Expo (www.expo20 10.cn), the Shanghai World Expo Volunteer Recruitment Network (www.expovol.com) and the Shanghai World Expo Volunteer Network (www.expo2010.cn). Shanghai Civilization Network (www.wmsh.gov.cn), Shanghai Youth Public Welfare Portal (www.cityyouth.cn) and Shanghai University Students Online (www.2 1campus.cn) can register online, or they can go to the volunteer workstation of the World Expo for on-site consultation and registration.
Compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners living, working and studying in other provinces, municipalities and autonomous regions can log on to the official website of Shanghai World Expo (www.expo20 10.cn), Shanghai World Expo Volunteer Recruitment Network (www.expovol.com) and Shanghai World Expo Volunteer Network (www.expo2010.cn). Shanghai Civilization Network (www.wmsh.gov.cn), Shanghai Youth Public Welfare Portal (www.cityyouth.cn) and Shanghai University Student Online (www.2 1campus.cn) can register online, or through the registration channels designated by the World Expo Offices of provinces, municipalities and autonomous regions and the Communist Youth League.
Compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners mainly register online.
The proportion of people concerned depends on the actual demand and registration.
3 1. How do compatriots from Hong Kong, Macao and Taiwan, compatriots from Taiwan Province Province, overseas Chinese and foreigners apply for Expo volunteers for relevant consultation?
Compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners can go to the Expo volunteer workstation designated by the organizer or call the Expo volunteer hotline (9620 10).
32. What conditions do compatriots from Hong Kong, Macao, Taiwan Province Province, overseas Chinese and foreigners need to apply for World Expo volunteers? What level should it reach?
Volunteer applicants should have certain communication skills in Mandarin. If necessary, the organizer will test and evaluate the volunteers' Putonghua ability.
33. Are compatriots from Hong Kong, Macao, Taiwan Province Province, overseas Chinese and foreigners treated the same as other volunteers?
Volunteers in the Expo Park and the volunteers in the Expo City Volunteer Service Station can get the necessary protection and treatment to carry out their work.
34. How do compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners pay for Expo volunteers?
Applicants from Hong Kong, Macao, Taiwan, overseas Chinese and foreign volunteers must bear their own expenses such as transportation to and from Shanghai, accommodation during their stay in Shanghai and meals outside working hours.
35. What are the ways of volunteer training?
It mainly includes training methods such as network, face-to-face instruction and practice.
36. What is the main content of volunteer training for Shanghai World Expo?
The contents of volunteer training for Shanghai World Expo include general training, special training and job training. General training is mainly conducted through the network; In addition to the network mode, special training and on-the-job training will be conducted through classroom face-to-face teaching and field practice.
37. When will the volunteer training for the Shanghai World Expo begin and end?
The training of Expo volunteers will begin in July 2009, and will be carried out in stages and batches.
38. Who needs training?
All successful volunteer applicants can participate in general training. Volunteer applicants have completed the general training and passed the test. After passing the relevant selection, they will participate in other training courses such as special training and on-the-job training arranged by the organizers in stages and batches.
39. Is there an exam after the training? What are the examination methods? Is the number of people controlled by the examination? If you fail in the exam, can you make up classes or make-up exams to give people who are keen on volunteer work another chance?
Testing and evaluation is an important part of volunteer training. Through evaluation, we should not only scientifically and effectively screen volunteers, but also accurately evaluate the effect of volunteer training. Specific test evaluation methods include online test and offline test, and offline test includes written test and classroom evaluation. The test results are one of the bases for selecting volunteers.
40. What are the incentives for Expo volunteers?
Spiritual motivation is the main incentive measure for Expo volunteers. Issue commemorative certificates to volunteers who have completed their services and performed well, and award honorary titles to volunteers who have completed their services and performed well.
China 20 10 Shanghai World Expo Volunteer Working Group
April 28(th), 2009
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