1. If the restaurant slips and falls while eating, as long as the restaurant fails to fulfill its security obligations, consumers can claim compensation from the restaurant operators and managers, and the related expenses can be settled through negotiation first. If the restaurant refuses to pay compensation, consumers can sue to the court for compensation. Restaurants generally compensate consumers for medical expenses, nursing expenses, transportation expenses and other reasonable expenses for treatment and rehabilitation, as well as the reduced income due to missed work.

2. Legal basis: Civil Law

Article 1 198

Operators, managers or organizers of mass activities in museums, shopping malls, banks, stations, airports, stadiums, entertainment places and other places of business. , did not fulfill the obligation of security, causing damage to others, shall bear the tort liability.

If the behavior of a third party causes damage to others, the third party shall bear the tort liability; Operators, managers or organizers who fail to fulfill their security obligations shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.

Second, how to divide the responsibility of hotel falls?

1. If a natural person, legal person or other organization engaged in business activities such as accommodation, catering, entertainment or other social activities fails to fulfill its security obligations within a reasonable range, causing personal injury to others, the people's court shall support it. As a place to engage in business activities, shops must undertake the obligation to ensure the safety of customers. If the act of neglecting the obligation of safety and security leads to the victim's damage, and he is subjectively at fault, he must bear the liability for damages.

2. Inform every customer, which is the right and obligation to inform in law.

Shopping malls should compensate customers for medical expenses caused by falls. Because the mall didn't clean the floor and didn't take anti-skid measures, it was the fault of the mall, and it should bear part of the responsibility and compensate the customers for their losses. If the mall takes necessary measures to take care of and protect customers, the mall is not at fault and does not need compensation.

3. If the staff of the employer causes damage to others due to the execution of work tasks, the employer shall bear the tort liability.

4, hotels, shopping malls, banks, stations, entertainment places and other public places managers or organizers of mass activities, failed to fulfill their security obligations, causing damage to others, shall bear tort liability.

If you accidentally fall down while eating out, and the hotel has no sign at the place where you fell, indicating that the road is slippery or anti-skid measures, then it is the responsibility of the hotel. The victim has the right to claim compensation from the hotel, and both parties can negotiate compensation. If negotiation fails, then legal channels are needed. I hope the above content can help you. If you have any other questions, please click the button below to consult a professional lawyer.