Job responsibilities of store managers (21 general articles)

Nowadays, we are all directly or indirectly related to job responsibilities. Job responsibilities are a concrete job description, which can be classified into different job types. I'm sure that most people have a headache about formulating job responsibilities. The following are the job responsibilities of store managers (21 general articles) I collected for you. Welcome to share them.

Job responsibilities of the store manager 1

1. Responsible for the daily management of the hotel;

2. Organize the formulation of annual business objectives, annual business plans and annual budgets, and implement business management plans and schemes to ensure the realization of business objectives;

3, according to the business objectives, organize the formulation of the hotel organization, staffing and job responsibilities;

4. Establish and improve various hotel management systems;

5. Be responsible for hotel safety management.

Qualifications:

1. Bachelor degree or above;

2. Good strategic planning and overall analysis skills, good communication, coordination, management and team building skills, and strong dedication to work;

3. Be familiar with the operation and management of star-rated hotels, and the daily operation standards and service specifications of hotels;

4. Experience in hotel operation and management, with more than two types of hotel management experience is preferred (star hotel, resort hotel and training base type);

5. Experience in pre-preparation and post-operation management of star-rated hotel projects. Job responsibilities of the store manager 2

1. Be responsible for the operation and management of the hotel and be responsible to the general manager.

2. Organize (revise) the hotel operation procedures, service standards and management norms, and supervise managers at all levels to abide by their duties according to the requirements of the norms to ensure the hotel service quality.

3. Work closely with the hotel marketing department to ensure the realization of the hotel's business objectives.

4. preside over the daily work meeting, listen to the hotel operation report, and coordinate and handle various problems in operation in time.

5. Organize and coordinate the cooperation of all operating departments to ensure that all service products of the hotel meet the needs and satisfaction of customers.

6. Handle the guest's complaints in time, communicate with the guests on behalf of the general manager of the hotel, and have the right to adopt the hotel's minimum loss plan to give the complainant an acceptable apology plan.

7. Organize and arrange the on-duty work of managers, supervise and inspect the managers on duty to perform their duties, and ensure that there is no gap in the 24-hour management of hotel operation.

8. Organize to deal with all kinds of unexpected events during the hotel operation.

9. Complete other tasks assigned by the general manager. Job responsibilities of the store manager 3

1. Responsible for the operation and management of the store and directly responsible to the general manager;

2. Make annual and monthly plans, organize and supervise the completion of various tasks and business indicators, analyze the monthly and annual business situation, and report to the executive director;

3. Establish standard procedures and operating procedures for service, check the working conditions of post personnel, ensure the quality of dishes and improve the cleaning and hygiene work.

4, according to the market situation and season to develop food replacement plan and organize their implementation. Formulate standard specifications for food and drinks. Correctly control gross profit margin and cost.

5. Be responsible for recruiting, rewarding, promoting and dismissing employees. And is responsible for organizing employees' business and health knowledge training.

6, develop service technology and food technology training plan and assessment system. Regularly study the dishes with the chef, and organize the service personnel and chefs to go out to learn the advanced experience and technology of other units.

7. Understand the market trends and raw material prices, effectively control operating costs and reduce operating expenses, so as to ensure the completion of business bidding and profit bidding.

8. In site management, the front desk and kitchen are regularly patrolled and supervised to ensure the normal movements.

9. Organize and arrange large-scale group meals and important banquets in person, be responsible for seeing off VIP guests and handling important complaints of guests.

11, presided over the daily and regular work meeting, often check the good business, timely adjust and improve business measures.

11, pay special attention to the maintenance of equipment and facilities, to ensure that all kinds of facilities are in good condition and used correctly to prevent accidents.

12. Do other work assigned by the executive director. Job responsibilities of the store manager 4

1. Be fully responsible for handling the overall affairs of the hotel, and work together with all the staff of the hotel to complete the objectives set by the hotel in time.

2. Formulate the management objectives and management policies of the hotel, including formulating various rules and regulations and service operation procedures, specifying the responsibilities of managers and employees at all levels, and supervising their implementation. Make a market expansion plan and lead the sales department to carry out comprehensive sales promotion. Formulate a series of hotel prices, such as house price, gross profit of catering, ktv revenue and expenditure, hot spring entertainment center, sauna and other economic indicators and tasks. Read and analyze the monthly report in detail, check the completion of business progress and plan, and take countermeasures to ensure the smooth entry of hotel business into the river.

3. Establish and improve the organization and management system of the hotel, so as to rationalize and simplify it. Efficient. Preside over the weekly office meeting of the general manager's office. Read the report on fire control and quality inspection, and give instructions and comments on various problems. Communicate the relevant instructions, documents and notices of the government and the chairman (meeting), coordinate the relationship between various departments, and make the hotel have an efficient working system.

4. Improve the financial system of the hotel. Read and analyze various financial statements, check and analyze the monthly business situation, urge the financial department to do a good job in cost control and financial budget, and check the income and expenditure, accounts receivable and accounts payable.

5. inspect the work of public places and departments regularly, check the service attitude and quality, and find and solve problems in time.

6. Cultivate talents, guide the work of all departments, and improve the service quality and staff quality of the whole hotel.

7. Strengthen hotel maintenance and hotel safety management.

8. negotiate with the board of directors to select, appoint and remove the deputy general manager, assistant general manager and department manager of the hotel, and decide on the establishment of the hotel organization, staffing and important personnel changes. Responsible for the hiring, assessment, rewards and punishments, promotion, etc. of hotel management personnel.

9. Maintain good corporate relations with people from all walks of life, establish a good image of the hotel, and receive important guests on behalf of the hotel.

11. Care for employees and set an example to make the hotel have a high degree of cohesion, and require employees to complete their jobs with a high degree of enthusiasm and responsibility. Job responsibilities of the store manager 5

1. Fully preside over the daily operation and management of the 4s store (vehicle sales, maintenance, parts sales, etc.);

2. According to the investigation and analysis of the current situation and development trend of the market and industry, formulate the medium-and long-term development strategic plan in combination with the strategic plan of the 4s store, and organize the implementation of the annual business plan and development plan of the 4s store;

3. Organize the formulation of annual budget and annual work plan and effectively break it down into monthly work plan, and ensure the completion of various plans and indicators through process management such as inspection, regulation, supervision and assessment;

4. Improve the management of 4S stores, improve the job responsibilities and objectives, continuously improve various business processes, effectively supervise, guide and assess the business process, and ensure the sustainable development of enterprises;

5. Be responsible for the communication of the relationship between the company and the manufacturer in the 4s store, and the development and support of the outlet dealers; Organizing the negotiation of economic agreements and the signing of economic contracts;

6. Be responsible for coordinating and organizing the activities arranged by the company;

7. Be responsible for market information, publicity, customer development and service liaison, organize market research, tap market potential and expand market share;

8. Promote the construction and improvement of various management rules and regulations, quantify management processes, and strictly implement the company's management system;

9. Coordinate and motivate the work of the subordinate departments, and conduct quantitative assessment strictly;

11. Support, encourage, train and assess employees, and build a united, efficient, high-quality and harmonious team. Job responsibilities of the store manager 6

1. Assist the general manager to complete the business indicators issued by the board of directors and ensure the implementation of various resolutions.

2. patrol the guest activity area every day, check and guide the work of each department.

3. Focus on the management of engineering, security and human resources.

4. Check the operating report of the hotel at every entrance, report the problems found to the general manager in time, and take active and effective measures to solve them.

5. Be responsible for the reception of important guests, maintain extensive contact with all walks of life, and create a good image of the hotel.

6. Coordinate the relationship with relevant government departments. Job responsibilities of the store manager 7

1. Under the leadership of the general manager, be responsible for the daily operation and management of the hotel and be responsible for various operation and management indicators.

2. Put forward the management ideas of the hotel, assist in determining the annual business plan of the hotel, and direct its implementation.

3. assist in establishing and improving the hotel's internal management system, operation mechanism and various rules and regulations.

4. coordinate the relationship between departments.

5. study the market development trend and coordinate the formulation of the price system of hotel service products.

6. Examine and approve the hotel's marketing plan, and constantly explore the market.

7. Improve the management level and service quality of the hotel. Job responsibilities of store manager 8

1. Be responsible for the store, the head office and the overall work in the store.

2. To carry out all work tasks and work instructions issued by the head office is responsible for the good or bad operation of the in-store performance.

3. Formulate the business policies and plans of the store.

4. preside over the daily ministerial meeting and coordinate the work of all units within the department, so that the work can be carried out in a coordinated and smooth manner.

5. Draw up the annual budget plan and business indicators of the store. Review the daily business report of each post, conduct business analysis and make business decisions.

6. Review and instruct reports and applications submitted by subordinate units and individuals.

7. Guide and urge the finance department to improve various financial systems. Supervise the financial department to do a good job in cost control and financial budget; Check and analyze daily, weekly and monthly business conditions; Check the income and expenditure, check the basic situation of accounts receivable and accounts payable.

8. Attend the business management meetings of the ministries held by the head office.

9. Supervise the work of subordinate managers to help them improve their business ability. Job responsibilities of the store manager 9

1. Supervise the daily operation of the restaurant, prepare the attendance list of employees, and check the attendance status, appearance and personal hygiene of employees.

2. Be responsible for formulating the service specifications, procedures and sales promotion strategies of restaurant managers and organizing their implementation, striving for perfection in business and constantly improving the management level.

3. Be warm and courteous, properly handle the complaints of guests, and constantly improve the service quality.

4. Strengthen on-site management, stick to the first line of business hours, and find and solve problems in service in time.

5. lead the total quality management team of the restaurant to strictly check the service quality of the restaurant, and ensure the quality of the restaurant's products and services.

6. Strengthen the management of restaurant property, master and control the use of articles, and reduce expenses and loss of articles.

7. Be responsible for the beautification and cleaning of the dining room, and pay special attention to the cleaning and disinfection of tableware and utensils.

8. Check the equipment in the restaurant in time, establish a material management system, do a good job in maintenance, and do a good job in restaurant safety and fire prevention.

9. consult with the chef and make a special menu according to the seasonal differences and the situation of the guests.

11, take the initiative to communicate with the guests, take correct measures to deal with guest complaints, and report to the manager of the food and beverage department when necessary.

11. Hold restaurant staff meetings regularly to review the recent service situation and publish the activity records of the quality management team.

12. Pay attention to the training of employees, regularly organize employees to learn service skills, train employees in hotel awareness and sales awareness, regularly check and make training records, and assess employees.

13. Attend various meetings held by the F&B Department and complete other tasks assigned by the F&B manager. Job responsibilities of the store manager 11

1. Check the on-the-job position of the personnel on duty;

2. Check whether employees violate the rules and regulations and handle them in time;

3. Check the operation of power facilities, fire-fighting facilities and monitoring facilities, and handle problems in time;

4, energy management, supervise and urge the rectification;

5. Clean and hygienic conditions, and notify relevant departments to improve in time when problems are found;

6. If there are any complaints or dissatisfaction from guests, coordinate and solve the problems in time;

7. Understand the check-in at the front desk, VIP reception and the operation of various departments. Welcome the VIP guests of the reception hotel;

8. Visit at least one member of the membership card who spent the day in the store, and make a good record of the comments.

9. Conduct spot checks on guest rooms and record the situation in the duty book;

11. The manager on duty shall inspect the hotel at least three times a day, and the latest time shall not be earlier than 2: 11 a.m., and solve any abnormal situation in time;

11. Never leave the hotel area on the day of duty. In principle, the duty room should be opened at the reception desk after 12 pm, and the mobile phone or PHS should not be turned off without reason.

12. Supervise and check whether the water, electricity, gas and door locks of each business are closed and safe;

13. Check the environmental conditions outside the store, such as the security guard on duty, neon lights, whether the vehicle is parked safely, etc.

14, patrol the breakfast situation before 8 o'clock the next day, and rectify the problems in time when found;

15, carefully record the situation on duty, and report in time at the morning meeting the next day;

16. After the morning meeting the next day, hand over the duty book and unresolved issues to the next duty manager in time;

17. Send business data and duty information on holidays as required. Job responsibilities of the store manager 11

1. Be responsible for reporting to the higher authorities on a regular basis.

2. Be responsible for formulating the management objectives, annual work plan and budget management plan of the hotel and organizing their implementation.

3. Be fully responsible for the management of hotel people, property and materials, with emphasis on marketing, human resources and planned property management.

4. Formulate the principles, policies and strategies of marketing work according to market changes and development discipline, and organize their implementation and effective control.

5. Establish and improve the hotel organization system, rationally allocate and control the appointment and dismissal of managers in human resources decision-making departments, and organize regular assessment.

6. Be responsible for the preparation of the annual budget and final accounts of the hotel, strictly control the hotel's operating costs and various expenses, do a good job of increasing revenue and reducing expenditure, and ensure the preservation and appreciation of hotel assets.

7. Pay special attention to the construction of hotel staff, personnel training and development, and comprehensively improve the quality of hotel staff.

8. preside over the formulation and improvement of various rules and regulations of the hotel.