Customer: The main job is to guide the guests and show them the way. Solve customer problems, require kindness and high language ability, be responsible for guiding customers and arranging private rooms. New words such as blog, podcast and wiki. Customers refer to the welcoming staff in the catering industry, the guidance and consultation staff in the medical service industry, etc. In short, it is the name of the service personnel who provide consulting services in the service industry.

Service marketing:

Service marketing is a series of activities taken by enterprises in the marketing process to fully meet the needs of consumers on the premise of fully understanding and meeting their needs. As an element of marketing mix, service really attracted people's attention in the late 1980s. During this period, due to the progress of science and technology and the remarkable improvement of social productivity, the industrial upgrading and professional development of production are accelerating day by day. On the one hand, the service content of products, that is, the service intensity of products, is increasing day by day.