Since Railway 12306APP was put into operation on 20 1 1, Internet ticketing has gradually become the main channel for passengers to purchase tickets. In order to better serve passengers, Railway 12306APP has been revised and upgraded several times. 20 18 1 1.3 revision and upgrade 12306 website page diagram A new version of 12306 website was launched to further optimize the service function of 12306 website, improve the passenger ticket purchasing experience, increase the user's code scanning login function and reduce the number of passengers. The newly revised website 12306 makes it convenient for passengers to purchase tickets quickly, enriches and improves the service guidance information centered on serving passengers, and strives to meet the all-round service needs of passengers such as ticket purchase, catering, bus stop sign service and tourism.
The revised and upgraded Railway 12306App has solved the problem that it is difficult for passengers to take a taxi at the station. After the humanized revision and upgrade, you can also check your personal itinerary on the home page of Railway 12306App, and you can see it on the home page, whether it is tickets bought by passengers themselves or tickets bought by others. Click on personal itinerary to enter the itinerary details page, where you can view the corresponding sites, train information, site weather and recommended hotel services around the arrival site. E-tickets can be directly clicked on the boarding code on the right, and then checked in, and there is no need to pick up tickets. On the new homepage, after entering the station big screen function, you can select the station, enter the train inquiry, and at the same time, you can choose to enter and leave the station to inquire about the waiting room, ticket gate and related train status.
In recent years, the railway has made great improvements in hardware and software. Not only the construction of high-speed rail is advancing by leaps and bounds, but also the station environment and service projects are constantly being updated. Let passengers come to the railway with the feeling of spring breeze. As the main artery of national economic traffic, the railway keeps improving its service, taking into account what passengers think and what they are anxious about. Passengers are criticized for catering, so they let go of the catering market and can choose ordering service at will. Passengers want to enjoy wifi wireless internet access during their travels, and the railway has solved this problem through technical research. Passengers feel that the high-speed rail does not take into account the needs of elderly, weak, sick and pregnant passengers. The CRH380BL EMU train of Beijing-Shanghai high-speed railway, which started in September 2065438+2003, is equipped with multifunctional toilets for the convenience of disabled passengers and passengers with babies. Multifunctional toilets are equipped with low automatic door lock buttons, toilets with handrails for the disabled, baby care desks and SOS emergency call buttons.
In serving the people, the railway is constantly changing, making passengers travel more comfortable. (Li Tianen)