On June 10, the CEO of Starbucks said in an interview that Starbucks serves 1 100 million consumers every day. However, many of them are not consumers in the store. They usually go into the store just to go to the toilet and treat Starbucks as a public toilet. For safety reasons, we have to restrict non-consumers from entering the store.
On June 14, a domestic consumer asked questions at Starbucks China official website. If I go to Starbucks to order a cup of coffee, but I'm still waiting in line, can I use the bathroom in Starbucks?
In this regard, Starbucks in China responded that the restrictions on non-consumers entering the store to use the restroom only include the US market, and there are no restrictions in the domestic market. It is not allowed to sigh that Starbucks in China is still eager to survive this time. After all, domestic consumers are not easy to provoke.
Starbucks in China said that everyone is welcome to enter Starbucks stores, including using the restrooms of Starbucks stores, whether they spend money in Starbucks stores or not.
Whether the bathroom in the store can be used as a public toilet is entirely up to the merchant. Most stores do not open toilets to consumers, and toilets are not necessary for restaurants. Even if there is a toilet, it is understandable for consumers to enter and use it. For non-consumer businesses, there is no obligation to let you enter the store to use the bathroom. After all, some people don't really need to borrow the bathroom for convenience. They can refuse to let non-consumers in for security reasons.
However, in recent years, Starbucks' reputation in China seems to be not very good, and various problems have arisen, which have affected its image and sales. Starbucks may set off a wave of goodwill in China.