Job responsibilities of floor supervisor

In today's society, job responsibilities are becoming more and more important to people. Any job responsibility is a synthesis of responsibility, power and obligation. You should bear as much responsibility as you have the power, and you should do as much as you have the power and responsibility. Any separation will cause problems. How should we formulate job responsibilities? The following are the responsibilities of the floor supervisor I arranged for you, for reference only. Let's take a look.

Responsibilities of the floor supervisor 1

1. Assist the floor manager to formulate the target management plan and implementation measures of this floor to ensure the completion of all sales tasks assigned by the company.

2. Assist the floor manager in personnel management, commodity management, sales management, environmental management, service management, site management and customer complaint management.

3. Assist the floor manager to carry out and implement the management rules and regulations of the company and the floor to ensure the normal operation of all the work on this floor.

4. Assist the floor manager to organize the floor work meeting and daily morning and evening meetings, convey the spirit of instructions from superiors, reflect the situation of employees and cabinet groups, seriously assist the operation manager, implement the daily work content, and correct violations in time.

5. Assist the floor manager to organize and analyze the competitors' market, and adjust the business strategy in time according to the competitors' situation.

Requirements:

1. College degree or above.

more than 2 or 3 years working experience, and more than 1 years working experience in related positions;

3. Have modern department store management concepts and a solid theoretical foundation;

4. Have a systematic understanding and practical experience of department store operation management mode, and have a deeper understanding of each module of department store operation management;

5. Be familiar with the retail industry and have keen observation on market changes;

6. Be familiar with the use of office software and related business management software.

7. Strong motivation, communication, coordination, team leadership and strong sense of responsibility. Floor supervisor's job responsibilities 2

Job title:

The floor supervisor of the Food and Beverage Department is directly superior: Assistant to the Food and Beverage Director

Department:

The floor foreman of the Food and Beverage Department is directly subordinate:

Job responsibilities:

Responsible for arranging and supervising the work of employees; Make departmental training plan; Be responsible for monthly employee training assessment and performance evaluation.

Work content:

1. Organize employees to hold a pre-shift meeting every day, give instructions from superiors, check employees' gfd, introduce the scheduled situation of the day, and the urgent dishes for sale that day, and arrange the work of the personnel;

2. Organize employees to make preparations before meals, replenish tableware and clean the environment;

3. Accept the work arranged by the manager and assign employees to work hard to complete it;

4. Supervise the staff to serve the guests according to the service procedures to ensure the service level;

5. Arrange employees to do a good job in linen washing, delivery and storage;

6. properly handle guest complaints, solve difficult problems of guests, establish good relations with customers, and continuously improve service quality. Strengthen on-site guidance, adhere to the first-line command during business hours, find and correct problems in service in time, and report to the manager afterwards;

7. Check the status of dining room equipment in time, do a good job in maintenance, and do a good job in restaurant safety and fire prevention;

8. The supervisor on duty asks about the housing situation and the number of rooms to be arrived in advance at 7: 31 in the evening, before leaving work and at 12: 11 in the evening, and must record the housing situation of breakfast guests in the duty book.

9. Strengthen business study, be familiar with the jurisdiction, and operate specifications to improve the work order and quality.

Job responsibilities:

1. Have the right to investigate and understand the ideological trends and work progress of employees under this department;

2. Have the right to make training plans for employees every month and assess employees at the end of the month;

3. Have the right to evaluate employees' performance every month;

4. The right to be responsible for arranging and supervising the work of the branch staff;

5. Have the right to grant leave within half a day (4 hours);

6. Have the right to issue a fault list to employees who violate discipline. ;