Before we enter the society, internship is an important process for us to exercise ourselves and enrich our social experience. Many people will choose to be waiters in restaurants. In this process, what experience do you have? The following is a "model essay on the internship experience of restaurant waiters" compiled by me for your reference only. Welcome to read it. Experience of restaurant waiter's internship model essay (1)

Because of the cooperation between the school and the hotel, I came to xx Hotel for an internship. Among them, it is mainly the waiter internship in the banquet hall of the hotel at ordinary times.

The working environment of the food and beverage department is relatively relaxed and free, and the whole evening is held in the form of band performances and buffets, where guests can enjoy beer. As service personnel, we are not required to deliver beer on a tray, just hold cups in both hands. Sometimes, two hands can hold eight glasses of beer, and we feel that we are quite powerful! Every afternoon, our main task is some simple venue layout: setting the table, dividing the tableware, making paper towels, preparing buffet, setting beer and so on. In the evening, that is, after the guests are seated, our main tasks are buffet service, pouring beer and mobilizing the enthusiasm of the guests to integrate into the atmosphere.

At first, I was inexperienced in pouring beer. I always couldn't grasp the degree of bubbles coming out of beer. Too much beer always caused bubbles to spill on the table, even on the guests' mobile phones and bodies. Every time I met this situation, I was very flustered and embarrassed. Fortunately, every time the guests handled my mistakes very humbly. But it's too much. After summing up the experience, you can do something as simple as pouring beer well. Two of the guests at Oktoberfest impressed me the most:

There was a table full of Germans, who liked to buy some German wine to drink alone. As a waiter at their table, I also bought them three or four times, and the last time I bought them, they gave me a tip. This is the first time I received a tip in my life. At first, I was embarrassed to take it. I repeatedly shirked it. The German shoved it into my pocket, and I was no longer willing to refuse. I was still very happy. Although it is not a lot of money, it is an encouragement, at least an affirmation of my service. Finally, when he left, he kissed me on the cheek and kept saying "Thank you" to me. In fact, I felt that what I did was just my job, but I was so affirmed by others. At that time, I was very happy.

There is also a little brother who works in IT. He said that I am cute and looks like her sister. He took a glass of beer to honor me and left my phone number. Later, the next day, I received his short message, which said, "Thank you yesterday, little sister!" I was very grateful at the moment I received the text message. I really appreciate that my service can bring happiness to others. I am really grateful that so many people are satisfied with my service. This is not a particularly professional service, and I am especially grateful to the guests for their tolerance.

During the internship, the instructor of our school also participated. Every time I saw the teacher coming, I was very happy. I really felt kind and satisfied that my mother came to see her children. I really appreciate the teacher's support for our students.

For the first time, we were led by a senior sister as the person in charge. At that time, the dress code was that girls were required to wear high heels. For many students who had never worn high heels, it was simply a torment. Working for about ten hours a day was already a challenge. In addition, many students could not persist in wearing high heels for several days, and some students sprained their ankles. What followed was that the students skipped work and asked for leave for various reasons.

I still remember that at that time, my senior sister couldn't stand it anymore, and sent a short message to each of us. The short message said: In fact, I know that everyone is very tired, and maybe it has never been so hard before, but this is the social reality. Work is not like going to class. You can take time off in cut class if you want to be tired, or you can take time off if you are not hard. Now that you have come, just hang in there, and the road after this will be easier. At that time, after seeing this message, I chose to stick to it. It was really safe when I arrived. I promised to go to the hotel for an internship, no matter how hard or tired I was, it was also the most basic principle of good faith. As it turns out, I benefited a lot from sticking to it and finishing the eight-day internship in the catering department.

for the second time, I became the head of the internship in our school. With the experience of the last session, I can finish this internship well. Then, as the head, I have more responsibilities. As a middleman, I have to make overall plans for the daily shift arrangement, the contact of taking time off, the feedback from the students and the problems found by the hotel. Perhaps these two internships in the hotel catering department have taught me more about how to persist and take responsibility. At the end of every day, we will hit the daily turnover. Looking at those figures, we will be happy for a little progress, and we will think of more publicity ways to launch our products because we are not satisfied. Perhaps this internship has taught me more about how to market, how to launch new products, and how to make customers more willing to buy your products.

I think the service of the food and beverage department is really an exercise job. I still remember the first few times when I made it, and everything really happened. For example, the plate was heavier than expected, and as a result, I couldn't hold it steady and hit it directly on the table when serving. The tray didn't hold firmly when helping the guests close the plate, and almost the whole tray fell to the ground. I almost burned my guest when I poured tea. Sometimes there are too many kinds of drinks to be served, and it is not clear to pour the wrong drinks for the guests. Too much wine is poured, which makes the guests embarrassed and so on.

At the same time, I feel lucky that there are so many problems, and every time the guests kindly forgive me and even help me finish my work. Now I can skillfully complete these tasks, and every service step can be completed in an orderly manner, and through so many mistakes, I have also summed up many service skills myself. Sometimes you really can't underestimate the position of waiter. To do this job well requires some honing experience, such as what direction to take when serving, how much red wine to pour, how to put the dishes on the turntable and so on. Perhaps the internship in the banquet hall made me understand the importance of details more. Many things seem simple, but it is not simple to do well, but I always believe that industry is diligent.

I applied for the major of hotel management at first, but now it seems to be the right choice. Many people say that the more you do a hotel, the higher your emotional intelligence is, and they agree with this statement. Perhaps many people in modern times look down on the position of waiter, but when I really get into it, I also understand the ups and downs.

Being a hotel has taught me to be more grateful, more concerned about other people's feelings, and more delicate. At the same time, the three principles of "specialization in skills", "diligence in skills" and "perseverance" also gave me a deeper understanding during my internship. Any industry starts at the grassroots level, which is nothing to be ashamed of. As young people, we can only go further if we work hard step by step.

I will never forget, on an internship night, I asked my supervisor, how can you be so happy when the hotel industry is so hard and tired? How did you stick to it? The answer he gave me was: Because I love this industry, even working is a kind of happiness, so naturally I won't feel hard. As a hotelier, I will never forget this answer. Fan Wen (2)

Under the arrangement of the school, I entered a restaurant enterprise and started an internship as a waiter. The waiter's internship was very tired, and he had to stand for seven or eight hours a day, and there was no time to rest when he was busy. At first, it was really difficult for people who had no work experience, but after two months of persistence, I slowly grew up at work.

Every post has a subject, and there are many things to learn. I just started my internship as a waiter in a restaurant, and I don't know anything about what the service industry should pay attention to. A trainer leader leads me to be familiar with the operation of various areas and work in the lobby, and even the most basic cleaning is very particular about steps and methods. This is true for sweeping the floor, washing and scraping the glass, especially for cleaning the countertop and preparing cleaning and disinfecting water.

When customers push open the door of the restaurant and come in, we should first give them a "welcome and farewell". If we find that they are carrying more things and it is inconvenient to take the meal, we will help them take the meal to the dining position. During the rush hour, we should pay attention to recycling while eating, that is to say, when customers have to sit and have a rest after eating, we should take away those tableware, which can facilitate communication between customers, increase the turnover rate of tableware and tables in restaurants, and thus prevent a large group of customers from suddenly leaving and causing "flowers" everywhere in the lobby.

Requirements for customers when eating, such as Chili sauce, boiled water, paper towels and an extra pair of chopsticks and spoons. If you see customers who bring children to dinner, you should also take the initiative to help move a stool to facilitate customers to have a better meal. If a customer finds that the product has foreign matter or the temperature is not enough, he should properly handle it. If there is foreign matter, he should change it for him and discard the original one directly in front of the customer, and then report it to the manager.

if the temperature is not enough, you can help customers heat it. Only when it is handled well can customers have a pleasant dining process, which can better promote the operation of the restaurant. Therefore, we must not be angry with customers, even if we have grievances. Customers have a pleasant meal, so our employees will also have a lot of unnecessary troubles in their work. Customers are satisfied with their meals, and employees are relaxed and happy.

With accumulated experience in continuous work, it is easier to handle the friction with customers after getting familiar with it. After passing a certain job appraisal form, I have a certain contact with the management culture industry of Kungfu, and I also use the management skills I learned in the uploading class to get along well with my colleagues around me and get familiar with the service in the lobby, so I will go to the counter to study. Because I am not familiar with the menu, I have suffered a lot in the process of being an assistant. Being clumsy, knocking over products, being nervous and afraid of making mistakes, the more mistakes there are. When you encounter problems, you will want to escape and dare not move forward. Therefore, it is very important to overcome inner fears and take the step of self-confidence.

when assisting, remember the meal ordered by the customer and some additional requirements, and do not leave the order alone, and operate according to the standard of assisting five steps. Help the cashier to write the bill when the customer chooses to take out; When there are many gynecology departments, customers should be greeted to queue up to order and take meals; When customers come to the counter for other help, such as toothpicks and paper towels, they should also be greeted at the same time; When some products need to wait, you should be clear in your heart and always pay attention to remind the cashier. In short, the assistant should listen to all directions, and his hands are faster than his brain. After getting familiar with it, I will no longer be afraid to stand by the cashier and sit at the cashier. In the face of customer requirements, I can handle it well.

During my internship as a waiter in a restaurant, I learned a lot of patience and persistence that I couldn't learn in class, and I never thought about giving up. Attention should also be paid to tone and words in interpersonal processing. Ascending to the management level, although it is the lowest level, we should do what a manager should do. Besides being a good model, we should also establish our own prestige among the employees and correctly handle the small frictions between employees and between employees.

so, it's difficult to take the first step, but it's important. No matter what industry you are engaged in or the nature of your work, you should first accept it yourself, then practice it, overcome it and conquer it. Experience of restaurant waiter's internship Fan Wen (3)

Since we entered the university, the employment problem always seems to be around us and has become an endless topic. In today's society, posters at job fairs always say "experience is preferred", but how much social experience will our class of students still have on campus? In order to expand my knowledge, expand my contact with the society, increase my personal experience in social competition, exercise and improve my ability, so that I can really enter the society after graduation, adapt to the changes in the economic situation at home and abroad, and handle various problems well in my life and work, I started my social practice this holiday: I walked into xx restaurant in xx city.

practice is to apply the theoretical knowledge we have learned in school to the objective reality, so as to make the theoretical knowledge we have learned useful. Learning without practice, then what you have learned is equal to zero. Theory should be combined with practice. On the other hand, practice can lay the foundation for finding a job in the future. Through this period of internship, I learned something that I couldn't learn in school. Because the environment is different, the people and things you contact are different, and what you learn from it is naturally different. Learn to learn from practice and practice from learning. Moreover, with the rapid economic development in China and China's accession to the WTO, the domestic and international economies are changing day by day, and new things are constantly emerging every day. While we have more and more opportunities, we also have more challenges. The knowledge we just learned the day before yesterday may have been eliminated today. The more China's economy is integrated with the outside world, the higher the demand for talents will be. We should not only learn what we have learned in school well, but also learn other knowledge from life and practice.

In the restaurant, people can recognize me as a student who is studying at a glance. When I ask them why, they always say that I can see it from my face. Hehe, maybe people who have never experienced society have my unknown experience! I didn't retreat because I had no experience in front of them. I believe I can do as well as them. My job is to be a vegetable delivery student there, and I go to work from 9: 11 to 2: 11 p.m. and then from 4: 11 p.m. to 8: 31 p.m. every day. Although the time is a little long, I am enthusiastic and young, and I don't feel tired at all. I think this is an incentive to understand life, understand life, take over society and understand the future. Although I mainly deliver food in the restaurant, I have to do some things besides work from time to time, and sometimes I have to do some cleaning work. At school, there may be teachers assigned to say what to do today and what to do tomorrow, but here, no one may tell you this. You must do it consciously, and try your best, and the efficiency of a job will be evaluated differently by others. In school, there is only an atmosphere of learning. After all, school is a place of learning, and every student is striving for higher grades. And here is the workplace, everyone will work hard to get more pay. Whether studying or working, there is competition. In the competition, we must constantly learn from other people's advanced places, and also learn from others how to be a man to improve our own ability! I remember the teacher once said that the university is a small society, but I always feel that there is always that innocence and sincerity on campus. Although it is a university, students still maintain their identity as students. Walking into the enterprise and contacting all kinds of customers, colleagues, bosses and so on, the relationship is complicated, but I have to face everything I have never faced before. I remember that one of the problems reflected in the job fair held in our school is that students' practical operation ability is different from that in