How to do a good job in the catering industry boss
Business is people-oriented, people management, is the fundamental management work, of course, the boss to start from their own, then how to do a good job in the catering industry boss? Come together to learn to learn!
First, know yourself
The Greek temple on the aphorism is "know thyself".
Lao Tzu also said, "Know thyself".
You must know your own financial resources, knowledge, experience, abilities, and the strengths and weaknesses of your own character.
You also have to know your business's human and material resources as well as its output, services, location, environment, culture, history, and reputation.
Two, know people well
You must understand the subordinates' knowledge, experience, ability, so that the right person to do the right thing.
Three, know your enemy
You must understand the strengths and weaknesses of your competitors, and you must be good at predicting your opponent's reaction, rather than ignoring them.
Fourth, good at learning
You must be good at learning from books, learning from subordinates, learning from opponents, learning from friends.
You have to learn from experience and lessons learned.
The boss's ability to learn profoundly affects the ability of the enterprise to develop.
Fifth, decisive decision-making
There is no longer Yuan Shao as indecisive leadership to make subordinates desperate.
As a leader not only to talk about scientific decision-making, but also to be decisive, take the risk of decision-making.
Six, good at authorization
The boss should be good at decision-making with the help of the staff department, in the implementation of the good to the cause of the department, the implementation of the department and the department of the actual operation. Decentralization is better than paternalism to play the enthusiasm and creativity of the middle managers.
Seven, continuous innovation
To maintain the vitality of the enterprise, we must continue to produce, environment, service, price, promotion of innovation.
Contentment and old-fashioned is the beginning of the decline.
Eight, generous tolerance
The sea is full of rivers, tolerance is great. Tolerant bosses make their subordinates more grateful and work harder.
Chu Zhuang Wang's cherry picking will be tolerant of a warrior who saved his life.
Nine, good at listening
Not only to do insurance to do so, to do the boss more so.
You have to listen to the subordinate's 'words, he reflected the situation, ideas and ideas, he did not say the desire, feelings and emotions.
Tenth, credit
Honest business bosses are increasingly popular.
Bosses who are not creditworthy are eventually abandoned by consumers and subordinates.
Eleven, change the business into a church
A good boss is like a good priest, so that everyone has the **** the same beliefs goals values and code of conduct.
twelve, change the enterprise for the family
do bosses should be good at caring for employees, take care of subordinates, like parents like love, so that employees feel the warmth of the family.
Thirteen, change the business for everyone's business
To the benefits of the enterprise and personal interests linked to greatly improve the enthusiasm and creativity of employees.
Fourteen, humility makes the name
Many restaurant owners do not mind letting their chef famous, because then the restaurant business is more prosperous.
fifteen, throw away the fine system
The fine system is the product of the X theory of human nature is evil, many times employees make mistakes because there is no education, training is good,
no command, communication is good, there is no plan, preparation is good.
sixteen, so that employees genuinely smile
This smile is out of the love of life, on the business, on the work, on the customer, is the flow of true feelings.
Only work happily, the customer is grateful for the heart, will smile brightly, touching, not "dew eight teeth" can be realized.
XVII, specialists and generalists
The boss must be a specialist in a certain field, he has a certain authority.
The boss must also be knowledgeable in different fields so that he can understand and judge the views of his subordinates.
18, "help me hand" is more effective than "listen to my words"
Liu Bei three visits to the cottage, in order to ask Zhuge Liang to help him hand. Zhuge Liang will only bow and scrape to death. On the contrary, command-based management, no matter how correct, will cause reverse psychology.
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