Job Responsibilities of Hotel Rooms (6 articles)

In the rapidly developing society, the frequency of job responsibilities is on the rise, and job responsibilities mainly emphasize the responsibilities that should be done within the scope of work. So how to formulate job responsibilities to play its greatest role? The following are the job responsibilities of hotel rooms (6 articles) I collected for you. Welcome to read them. I hope you will like them.

Job Responsibilities of Hotel Rooms (6 articles) 1

(Hotel Group) Manager of Hotel Housekeeping Department Evergrande Agriculture and Animal Husbandry Group Co., Ltd., Evergrande Agriculture and Animal Husbandry Group Co., Ltd., Evergrande Mineral Water Group, Evergrande Responsibilities:

1. Responsible for supervising and guiding the staff of Housekeeping Department to strictly abide by the rules and regulations of the hotel and departments, and strictly implement services in accordance with post workflow and service standards, so as to ensure that services can be implemented.

2. supervise, guide, inspect and train the floor supervisor, laundry room manager, warehouse manager, and foreman of public * * * area (pa) in housekeeping department to carry out the post responsibility system and implement various guidelines, policies and plans, and regularly put forward opinions and suggestions on the appointment and dismissal of cadres and the rewards and punishments of employees to the general manager.

3. Responsible for checking VIP rooms, welcoming VIPs, visiting sick guests and long-term guests, and accepting complaints from guests, trying to eliminate possible adverse effects and establish a good image of the hotel among guests.

4. patrol and spot check the areas managed by the department, such as guest rooms, once a day and make relevant records, and pay attention to collecting the opinions and requirements of the guests, so as to find problems in time, continuously improve the work and improve the service level.

5. be responsible for coordinating the work of the housekeeping department, communicate and cooperate with the managers of relevant departments, and pay attention to strengthening the contact and exchange with hotel industry colleagues.

6. Be responsible for supervising and inspecting the fire safety work in the management area of the housekeeping department, strengthening relevant training, ensuring that every employee in the department is familiar with the fire emergency measures, actively cooperating with the security department to keep all fire exits unblocked and fire-fighting equipment intact, and ensuring the safety of guests' lives and guest room property.

7. supervise, check and control the consumption of various articles and supplies in the housekeeping department, the use of various equipment and facilities, the handling of items left by guests, the management of various reports and the storage of archives, and be responsible for completing the annual budget of this department in accordance with.

8. assist the engineering department in the maintenance of various equipment and facilities in the housekeeping department, and actively participate in the renovation and expansion of guest rooms.

Requirements:

1. College degree or above, with more than 8 years management experience in hotel housekeeping department;

2. Be familiar with the work and workflow of housekeeping department, and be able to carry it out seriously;

3. Be able to work closely with all departments of the hotel to meet the service needs of the guests;

4. Have agile thinking and be able to deal with emergencies;

5. Good affinity;

6. Strong analytical skills and good language expression and communication skills. Job responsibilities of hotel rooms (6 articles) 2

1. Responsible for implementing the company's marketing strategies, policies and plans;

2. Responsible for market research and demand analysis;

3. Be responsible for the annual sales forecast, target formulation and decomposition;

4. Determine the target system and sales quota of the sales department;

5. Be responsible for tackling key problems of target customers in the industry market and assisting dealers in market development;

6. Be responsible for the decomposition, implementation, tracking and evaluation of the sales plan. Job Responsibilities of Hotel Rooms (6 articles) 3

Room Supervisor of Hotel Apartment Dongguan Shenghe Weiye Investment Co., Ltd., Guangdong Shenghe Real Estate Group Co., Ltd., Dongguan Shenghe Weiye Investment Co., Ltd. Description of Shenghe's responsibilities:

1. Responsible for the daily management of the housekeeping department and be responsible to the general manager.

2. Be responsible for planning, organizing and directing all the work of housekeeping department, and lead all the staff of housekeeping department to complete all the work indicators issued by the general manager.

3. formulate the business objectives and business management system of the housekeeping department, organize and promote the implementation of various plans, and organize the preparation and examination of the housekeeping department's working procedures and work evaluation methods.

4. preside over the daily business and regular meeting of the department, attend the regular meeting presided over by the general manager, and be responsible for the personnel training and work evaluation of the department.

5. Formulate the operating budget of the housekeeping department, control various expenditures, and review the filling, analysis and filing of various work reports and important archives.

6. formulate room price policy, formulate and implement room sales plan, and supervise the implementation of room price.

7. check the facilities and management of housekeeping department, and check the work quality and efficiency of this department.

8. patrol the area where this department belongs and make records, solve problems in time when found, and constantly improve various operating procedures.

9. meet with important guests who have long-term relationship with the hotel regularly, listen to the opinions of the guests with an open mind, and constantly improve and perfect the work.

11. Be responsible for housekeeping department's cleanliness, equipment depreciation, maintenance, cost control (budget) safety, etc.

11. Check the fire-fighting equipment and do a good job in safety, fire prevention and theft prevention.

12. Complete the tasks assigned by superiors.

Requirements:

1. 28-45 years old, male or female, bachelor degree or above, major in hotel management, tourism management or related management;

2. Four-star hotel room management and room sales related work experience, be bold in doing things;

3. Good communication, organization and problem-solving skills, team spirit and leadership skills;

4. Able to work under great pressure;

5. experience in preparing for opening is preferred;

6. Be familiar with the articles, resources and equipment needed in the guest room, and work carefully. Responsibilities of Hotel Rooms (6 articles) 4

Responsibilities of Hotel Rooms Manager Jilin World Trade Plaza Construction Co., Ltd. World Trade Markham Hotel Jilin World Trade Plaza Construction Co., Ltd. World Trade Markham Hotel, World Trade Hotel Floor Manager

Responsibilities: Responsible for organizing and arranging the cleaning of guest rooms and public areas, supervising, training and assessing subordinate employees to carry out cleaning and service work according to standards and procedures, ensuring that hotel rooms are clean and facilities are in good condition, and meeting the service needs of guests.

[Work content ]:

1. Arrange the work of the room attendant every day, and allocate the staff reasonably. Check appearance and attendance.

2. Carefully check and spot-check guest rooms every day to ensure the cleanliness, replenishment and placement of articles meet the requirements, and the facilities are in good condition.

3. The room manager holds a regular meeting of room staff every morning.

4. patrol the public * * * area, keep it clean, tidy, unblocked and in good condition, and eliminate potential safety hazards.

5. If facilities and equipment in guest rooms or public areas are found to be faulty, contact engineering personnel for maintenance in time to check the maintenance quality.

6. Cooperate with the manager on duty to properly handle the guest's complaints and try to meet the guest's requirements.

7. Make the maintenance plan of guest room facilities and equipment, the general cleaning plan of public areas, the sanitary plan of guest rooms and arrange the pest control work.

8. Be responsible for the management of room service articles and warehouses, and ensure that the articles are properly used and consumed according to operating standards.

9. Do a good job in receiving, sending, washing and handing over linen.

11. Make a monthly inventory and budget and make a purchase plan for supplies. Complete inventory list and item purchase form.

11. Supervise the waiters to carry out hygiene work according to the operating standards, check the quality, and do a good job in on-the-job training for waiters and post operation training for new waiters.

12. Be responsible for receiving, sending and keeping the floor master control card and interphone.

13, responsible for the distribution and recycling of cleaning supplies and agents. Instruct room attendants, safe use and dilution.

14. Contact and arrange water tank cleaning and pest control.

15. Care about employees and reflect their requirements and ideas to the manager in time.

16, write a daily work report and do a good job of handover.

17. Plan and implement the monthly training, complete the monthly quality assessment of employees and make records.

21. Arrange work tasks reasonably, assign rooms that each person is responsible for sorting and cleaning, and convey work instructions from superiors.

23. Check and supervise the attendants to provide various room services according to the procedural standards and working procedures.

25. Check all the empty clean rooms according to the cleaning standards, and the rooms to be repaired will meet the hotel standards in terms of cleaning level, equipment specifications and equipment in good condition.

26. Check the sanitation of public areas, workshops and fire exits on the floor and the operation of equipment and facilities.

27. Check and supervise employees to remove stains on carpets and wallpaper at any time.

28. Arrange and check the implementation of meticulous hygiene and planned hygiene.

29. Accept and handle the complaints of ordinary guests, report the problems that can't be handled to the superior in time, and make complaint records.

31, check all kinds of repair and maintenance.

32. Control the distribution and collection of various supplies. And ensure that drinks, food, etc. do not overflow or expire.

33. Be responsible for the control of all kinds of articles and linen on the floor.

34. Fill in the report on loss and damage of articles, the floor supervision worksheet and the monthly workload statistics of waiters.

35. Supervise the training of new employees and on-the-job employees.

36. Supervisors are responsible for cleaning and maintaining service vehicles, cleaning tools and equipment.

37, responsible for safety inspection.

38. carry out and implement the rules and regulations of housekeeping department.

39. Deal with all kinds of emergencies in time and put forward suggestions for improvement in the future.

41. Handle the matters entrusted by the guests.

41. Put forward reasonable suggestions to superiors on a regular basis.

24. Arrange the work according to the temporary instructions of the department.

25. Be responsible for the inventory of goods and consumables in the warehouse at the end of the month.

26. Regularly evaluate the performance of subordinates and provide relevant training. Job responsibilities of hotel rooms (6 articles) 5

Hotel plate-room foreman (Jianshui) Yunnan Shili Real Estate Development and Management Group Co., Ltd., strength 1, hotel room experience is preferred;

2. Be responsible for the reception and management of hotel rooms, be familiar with the functions of room service facilities, and ensure that they are in good condition;

3. Be responsible for the timely training of room staff and cleaning staff to ensure the room standard of the hotel;

4. Understand the real-time room status of guest rooms and coordinate the work arrangements of guest room staff and cleaning staff;

5. Assist other departments to deal with emergencies;

6. Be familiar with the management of hotel rooms and have a strong sense of responsibility and professionalism;

7. Effectively implement, implement and complete the monthly work plan formulated by the department;

8. Strong coordination and management skills. Responsibilities of Hotel Rooms (6 articles) 6

Director of Marketing Department Laihua International Hotel Co., Ltd. Laihua International Hotel Co., Ltd. Description of Responsibilities:

1. Manage the position of the headquarters of the company and be responsible for the management of the marketing department of the company and its single hotels.

2. Hotel market development, customer organization and sales of hotel rooms, restaurants and conferences.

3. Analyze market trends, characteristics and development trends, and set market targets.

4. Analyze the past advertising activities and consult with other department heads and advertising agencies to study what kind of advertising has the best effect and make suggestions.

5. check the public relations activities regularly to ensure the influence of the hotel in the local and national media.

6. Evaluate the various sales channels that each hotel participates in and develop a good working relationship, so as to actively position and promote the hotel to the market;

7. Daily management of marketing budget, in order to develop specific hotel activities, promotions and related matters, and ultimately promote revenue and achieve hotel goals.

8. suggest and implement innovative marketing concepts and sales strategies to continuously increase market share.

9. ensure that the hotel participates in local, regional and national trade fairs and guest activities, so as to develop good community and public relations.

Requirements:

More than 1.3 years experience in the same position in an international brand five-star hotel, with hotel preparation experience and hotel management company working experience preferred;

2.11 years relevant working experience and more than 6 years team management experience;

3. Bachelor degree or equivalent in marketing, hotel management and business management is preferred;

4. Excellent expression, communication, organization and coordination skills;

5. Excellent writing skills; Strong sense of responsibility, good image and temperament, cheerful personality. ;