the national unified hotline for reporting environmental protection is 12369.

when citizens, legal persons or other organizations find environmental pollution or ecological damage, they can call the 12369 environmental protection hotline to report to the competent environmental protection departments at all levels and request the competent environmental protection departments to deal with it according to law.

12369 Accepts environmental protection reports about the noise from building construction, indoor culture and entertainment, air pollution from catering industry, unauthorized discharge of waste water and waste gas, which causes or may cause environmental pollution, and unauthorized stop of using environmental protection facilities, which causes or may cause environmental pollution.