About Receptionist Job Duties (General 21)

In today's society, we have access to more and more job duties, the development of job duties can reduce the occurrence of violations and accidents. General job duties are how to develop? The following is what I have organized for you about the receptionist's job duties, only for reference, we take a look at it.

Front Desk Receptionist Job Responsibilities Part 1

1, responsible for reception and telephone transfer;

2, send and receive faxes, photocopying documents, send and receive courier, newspapers, documents, etc.;

3, responsible for arranging meeting rooms, coordinating meeting time, issuing meeting notices;

4, responsible for ordering meals, water, business trip booking, guest accommodation; <

5, to assist the department manager to do a good job in the interview reception, to help handle the new staff onboarding procedures;

6, monthly in accordance with the punch card records to produce the attendance sheet;

7, responsible for the payment of administrative office expenses (water, electricity, telephone);

8, according to the departmental needs of the purchase of commonly used office supplies, statistics office supplies inventory, management of the company's Fixed assets;

9, to complete the temporary work assigned by the leadership.

Front desk receptionist duties Part 2

1, enter documents, copy documents and send and receive faxes

2, telephone answering, transfer, records, feedback

3, management files, directories and other documents

4, responsible for the daily distribution of office supplies, registration management, office equipment management

5, subscribe to the annual newspapers and magazines, Sending and receiving daily newspapers and magazines and mail exchange

6, staff attendance statistics and outbound personnel management, ordering staff meals

7, to complete the leadership of the temporary arrangements for the work

Front desk receptionist duties Part 3

1, responsible for the reception of all reception work, including telephone answering and reception of visitors, to do enthusiastic, courteous and generous;

2, to assist the manager in the development of Management system, the organization and management of administrative work;

3, maintenance of employee relations, maintaining the office environment and security;

4, responsible for the management and receipt of office supplies;

5, responsible for the supervision and tracking of the department's tasks, to assist the manager of the other work accounted for.

Front desk receptionist duties Part 4

1, responsible for the reception of all guests of the company.

2, responsible for daily helpers supplies inventory management, and in accordance with the relevant provisions of the company's corporate administrative property materials registration, regular inventory, and is responsible for the maintenance and maintenance of property materials.

3, is responsible for doing a good job with the company's leadership and other departments between the liaison, coordination, communication.

4, responsible for business cards, address book, and make records. Audit attendance records, is responsible for employee attendance information, leave orders, transfer orders of the organization of the archives

5, is responsible for dealing with the daily affairs of the office, the supervision and management of office hygiene and keep the office hygiene neat and clean.

Front desk receptionist duties Part 5

Responsible for the work of the company's front desk, to assist in the completion of the park customer service and investment promotion and other related work.

Work content:

1, responsible for incoming calls, visits to the reception and investment negotiation and other auxiliary work;

2, responsible for sending and receiving office faxes, letters, courier and newspapers;

3, responsible for all kinds of bills, notices of the transmission, signing and collection work;

4, responsible for the Park Park Parking Permit processing and the statistics of the relevant data reporting work;

4, responsible for the Park Park Parking Permit processing and related data.

5, to complete other work assigned by the leadership.

Front desk receptionist duties 6

1. Responsible for answering the phone, recording messages, transferring calls and programmable telephone switchboard management.

2. Responsible for the registration and reception of guests to lead and service work.

3. Responsible for the preparation of attendance reports, the end of the month on the attendance summary, for payroll accounting to provide a reliable basis.

4. Responsible for the distribution and transmission of company documents, notices, circulars and other materials.

5. Responsible for the company's conference room layout and the preparation of the meeting.

6. Responsible for the chairman, general manager and the department of printing, copying, fax sending and receiving of documents.

7. For the director level or above staff to provide document entry, printing, copying, mailbox management and other administrative secretarial work.

8. Responsible for the maintenance and management of office equipment such as copiers, printers and fax machines. Responsible for the issuance of office supplies and registration, statistics.

9. Completion of other tasks assigned by the leadership.

Front desk receptionist duties Part 7

1, timely and accurate answer/transfer calls, if necessary, record messages and timely transmission;

2, reception of visitors and timely and accurate notification of the interviewee;

3, send and receive the company's express mail, mail, newspapers and magazines, faxes and articles, and do a good job of registration management and forwarding work;

4, able to use the Computers, printers, etc., to do simple word processing work;

5, responsible for the environmental health of the front desk area, to ensure the normal use of equipment;

6, to assist the company's staff copy, fax and other work;

7, to complete the work of the superior supervisor of the other work handed over

Front desk receptionist duties Part 8

1, under the direct leadership of the supervisor of the cashier, to Do the work of charge settlement;

2, receive, use, management and return of cashier reserve;

3, production, printing, checking cashier related vouchers;

4, summarize the receipts, invoices, and prepare the relevant reports;

5, according to the receipt of vouchers for the cash and bank journals, and vouchers will be sent to the accountant;

6, carefully Answer all kinds of incoming calls and patiently answer questions, record and reasonably arrange for all bookings or appointments;

7, keep the cash register equipment properly.

Front desk receptionist duties 9

1, responsible for the company's reception;

2, responsible for the company's telephone transfer, sending and receiving faxes, document copying, booking flights and hotels, etc.;

3, is responsible for employee attendance and go out, leave, and other types of forms;

4, is responsible for the company's office supplies purchases and the daily issuance of management work to help manage the office environment and security and hygiene work. Management of the office environment and safety and health work, to ensure that the logistics support;

5, responsible for conference room management, the company issued documents management;

6, with the administrative manpower related work and deal with all kinds of emergencies;

7, to complete the department leadership of the other matters assigned.

Front desk receptionist duties Part 10

1, responsible for the company's reception;

2, responsible for the company's telephone transfer, sending and receiving faxes, office supplies, document copying, etc.;

3, responsible for the company's various types of letters, parcels, newspapers and magazines, signing and distribution work;

4, responsible for the daily attendance, the end of the month for the collection of attendance, Accounting work;

5, to undertake the leadership and personnel administration of the public **** reimbursement affairs;

Front desk receptionist duties Part 11

1, the reception of visitors, including customers to take a seat, handing tea, consulting the customer's intention to visit the customer visit registration. (Fill in the "visiting customer registration form") customers talk about leaving, responsible for cleaning up the negotiation table surface health. Supervision of the staff attendance, not allowed to play the card, once found, and punished.

2, is responsible for coming to consult the decoration of the customer, arrange reception designer. When introducing the designer to the customer, the designer should be briefly introduced.

3, the company has signed a single customer, construction follow-up visits, construction follow-up during the period shall not be less than six times, to understand the customer's view of the construction services, and will follow up the record reported to the company manager.

4, the completion of the customer phone call, in principle, should be in the warranty period, quarterly visit, and fill out the "completion of the customer after-sales service record sheet", in a timely manner will reflect the customer's problems, feedback to the Ministry of Engineering, the need for warranty works, urge the Ministry of Engineering for warranty. And the Ministry of Engineering maintenance scenarios reflected in a timely manner to the company manager.

5, for non-decoration customers supply services, timely referral to the departments.

6, answering the phone, with sincere sweet ` voice and professional vocational terminology, reflecting the company's good image.

7, the company opened a variety of meetings, as long as the participation, we must make a good record of the meeting, after the meeting organized to send the general manager for approval, and then sent to the relevant departments.

Front desk receptionist duties Part 12

1, responsible for organizing the classification of the company's common forms and based on the actual use of the scene to add.

2, supervise the daily attendance of employees.

3, do a good job of material collection and file management.

4, to assist the superiors to carry out internal security management, for other departments to provide timely and effective administrative services.

5, to assist the superiors to complete the company's administrative affairs work and the internal daily affairs of the department.

6, do a good job before the meeting to prepare for the meeting records and organize the information after the meeting

7, is responsible for the use of copying fax and printing and other equipment and management, the rational use of, and to reduce the consumption of materials.

8, to assist the director to do a good job of coordination between the various departments of the company, and forge ahead to complete the temporary affairs assigned by the superior.

9, responsible for office supplies inventory work, do a good job of registration and archiving. And the office supplies for the receipt of the issue of access to the warehouse to do a good job of registration.

10, answer the phone, receive faxes, transfer calls or record information as required to ensure timely and accurate.

11, on the visitors to do a good job of reception and registration guide work, timely notification of the interviewee. Door-to-door sales of unrelated personnel and unreasonable people should be rejected.

12, responsible for the company's courier letters parcels send and receive work

13, responsible for the monthly statistics of the company's employees' attendance scenarios, attendance information on file.

14, from time to time to check the inventory of supplies, timely and good logistics.

15, adhere to the company's cleanliness and hygiene, show a good image of the company.

Front desk receptionist duties Part 13

1, reception of residents, visiting guests (including groups of guests, casual guests), for guests to check in registration procedures.

2, do a good job of preparation for VIP guests to check in, high specification for guests to check in procedures.

3, the coordination of guest services, to maintain and develop communication with the relevant departments.

4, the reception of complaints about guests, can not solve the problem of timely report to the foreman or supervisor.

5, quickly and accurately answer guests' inquiries (including the introduction of the store staff human services information, city sightseeing, weather, transportation, etc.).

6, master the resident information, understand the day of the hotel catering banquets, conference activities, VIP guests arrive and leave, room reservations.

Front desk receptionist duties Part 14

1, strict implementation of the company's rules and regulations;

2, obey the supervisor's work arrangements and conscientiously complete each job;

3, in the assigned service area to greet guests, pay attention to the guest drinks, obey the supervisor assigned to provide good service to guests;

4, in accordance with the work procedures and standards to do all the work, such as drinks, drinks, drinks, drinks, drinks, drinks, drinks, drinks, drinks and drinks. According to the work procedures and standards to do a good job, such as beverage preparation, reception desk set up, packing tableware, prepare tableware and make a good cleaning and sanitation;

5, pay attention to the emotional state of the guests. Try to help guests to solve all kinds of problems in the waiting process; if they can not solve the feedback to the relevant personnel in a timely manner;

6, try to avoid breakage of appliances, gently take and put, responsible for their own work;

7, responsible for a good job of the end of the work, do a good job of health on duty.

Front desk receptionist duties Part 15

1, reception of customer inquiries, to understand the needs of customers.

2, do a good job of product display placement, replenishment, returns, loss prevention and other daily work.

3, familiar with EXCEL, work and other office software, good health and cleanliness.

4, know and clearly understand the conventional product knowledge.

5, love of the automotive industry, generous, enthusiastic, with a certain degree of expression and good communication skills.

6, to complete other tasks assigned by the superior tie.

Front desk receptionist duties Part 16

1, in close contact with various departments, do a good job of guest information, information communication;

2, proficient in business knowledge and operational skills, responsible for consulting and marketing work related to housing, room rates, hotel services and facilities;

3, to do a good job in all kinds of reports printing and statistics;

4, can independently arrange for the casual guest or team room;

5, check the day team room number, and verify with the room state;

6, flexible handling team and casual guests to increase or decrease the room and room rates.

Front desk receptionist duties Part 17

1, in accordance with the hotel's standard procedures to warmly and politely greet all guests entering the hotel, pay attention to grooming

2, proficiently master the hotel room categories, types and corresponding room prices, familiar with the hotel's various types of agreement room rates and casual guests to sell the room related regulations, in accordance with the training of sales techniques to introduce guests to the hotel rooms, to strive for higher profits and housing rate for the hotel. Higher profits and housing rate

3, familiar with the hotel's regulations, procedures and departmental operations

4, to provide warm, thoughtful, prompt service, according to whether the guest has a booking to the guests to register, and according to the guest's demand for the room to the guest room allocation; familiar with the city's major tourist attractions and public transportation routes, in order to answer the guests of the various types of The service problem.

5, timely and accurate grasp of the VIP guest information, such as: name change, gender, date of entry, date of departure, etc., and to pay special attention to

6, in the team / meeting before the arrival of guests, according to the requirements of the team / meeting room arrangements, room card preparation, a clear understanding of the payment method

7, in accordance with the requirements of the hotel for the guests to make the card and the host card service, to provide transfer of room cards. Hosting room card service, provide room transfer and room extension services; to ensure that the transfer of documents in a timely manner to replace the new room number corresponding to the folder

8, responsible for the reception desk accepted all the booking of the room list in a timely manner into the computer to ensure that the guest information in the computer is consistent with the RC sheet, and according to the changes in a timely manner to update

9, to provide wake-up service, timely and correctly will be the accurate wake-up call information forwarded to the switchboard Operator

10, timely and accurate input of the guest's consumption bill, and the relevant bill into the guest bill folder, to ensure that the guest account original data integrity

11, accurate and rapid check-out procedures for the guests, and provide the appropriate documents; to ensure that all the accounts of the shift is correct, the amount of POS revenue and cash income, must be the same as the shift cash register system After the cut-off corresponding to the bank card and cash business amount to maintain full consistency

12, for the resident guests to provide exchange of change services and free lending safe services

Front desk receptionist duties Part 18

1, the showroom customer welcome, screening, sales consultants assigned; time to actively meet customers, flexible, friendly customer screening, screening information including, sales consultants assigned)< /p>

2, front desk receptionist duties Part 18

2, front desk receptionist duties Part 18

1, showroom customer welcome, screening, sales consultants assigned; time to actively meet customers, flexible, friendly customer screening, screening information including, sales consultants assigned)

2, showroom customer information registration, system entry and information delivery; (accurate registration of showroom customer information Excel entry and BlueSoft entry; showroom customer information internal delivery to the marketing department, the sales department, the information department, etc.)

3, showroom setup and inspection; (such as: showroom lighting, background music, TV, promotional video playback, electronic equipment switches and so on)

4, show cars and test drive management; (such as: show cars and test drive key management; clean state check, kilometer registration; test drive card / single card / single and recovery.

5, showroom reception 6S management; such as: (showroom reception 6S work; inspect the cleanliness of the show car, and the showroom desktop 6S)

6, department manager arranged by the other related work, such as: data collation, marketing activities to assist, report statistics, etc.;

Front desk receptionist duties Part 19

1, responsible for the company's visitors to the day-to-day reception and booking of the booking matters. Room booking matters.

2, responsible for the company's departments to keep the key.

3, responsible for the company's related meetings, activities and organizational assistance.

4, responsible for the company's printing, copying, burning, fax send and receive work.

5, responsible for the company's office supplies, low value consumables, personnel business cards, procurement, receipt management and registration.

6, participate in the construction of the company's corporate culture.

7, responsible for the company's office personnel attendance statistics (accuracy, timeliness)

8, responsible for the company's office environment, safety and security supervision and management.

9, responsible for the company's telephone switchboard transfer and answering, letters and periodicals, newspapers and magazines sent and received and daily management.

10, responsible for the company's phone bill inquiries, statistics, reconciliation, settlement.

11, responsible for the company's logistics management, including (water security, health checks, etc.).

12, responsible for the company's newspaper shelves, organizing and book management.

13, responsible for the collection and organization of the relevant supply side.

14, responsible for completing other work assigned by the superior and regularly report to the superior.

15, participate in the collection and selection of relevant business link outsourcing units, responsible for the relevant business contact work.

Front desk receptionist duties Part 20

1, according to the prescribed procedures and standards to provide first-class reception services to visiting guests;

2, responsible for the registration of visitors, guests, reception, introductions, unrelated personnel should be blocked out or to assist the security guards to deal with;

3, proficiency in the company's general situation, able to answer the guests to the general issues raised, to provide regular non-confidential Information;

4, responsible for telephone, mail, letters sent and received, do a good job of work information records, organization, archiving;

5, with the printing and copying of documents;

6, responsible for official booking of air tickets, train tickets, guest rooms and other matters;

7, responsible for the front desk area of environmental health and cleanliness;

8, to complete Other work tasks assigned by the superior.

Front desk receptionist duties Part 21

1, in accordance with the company's service procedures in the customer lounge customer service work (such as providing tea, drinks, snacks, etc.);

2, do a good job of cleaning the dining table, bar and other reception desk, to improve the utilization rate of the multi-table;

3, familiar with the company to provide the drinks and the characteristics of the company;

4, Customer information, work order entry categorization work;

5, do a good job in the customer lounge and the front desk to close the end of the work, and do a good job of fire prevention, anti-theft;

6, customer appointments and incoming call records, telephone transfer, etc.;

7, to assist the other departments and other matters arranged by the superiors work.

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