Writing a work plan is actually an inventory of our own work, so as to make ourselves clear and clear. Planning is the starting point for us to move towards active work. The following is my manager's work plan for the second half of the year, hoping to provide you with reference and reference.
Manager's work plan for the second half of the year 1
1. On the basis of previous years, comprehensively improve administrative personnel management
1. Improve the system and pay close attention to implementation. 21__ Complete the revision, arrangement and summary of the company's various systems in the first half of the year, and constantly improve them in actual implementation.
2. Take talent management as strategic support, and do a good job in the implementation of the "21__ Year Reserve Talents Training Plan". In the first quarter of 21__, the communication and consultation in the early stage of the Reserve Talents Training Plan were completed, and the understanding was reached and notified to all departments. In the second and third quarters, the candidates will be examined, and this year we will strive to institutionalize the training of reserve talents.
3. "People-oriented, dignity first", strengthen the management of employee relations and strengthen the signing of labor contracts: conduct a general survey of labor contracts every six months to avoid the phenomenon of missing and delaying the signing, and solve the problem employees in time.
Earnestly implement the work of social pooling insurance: closely combine the work of handling pension and medical pooling insurance with quarterly assessment, regard this welfare as a measure to encourage the advanced and spur the backward, and make detailed accounts. Organize employee activities once a quarter: strengthen corporate culture construction, enrich employees' cultural life and improve employees' cohesion. Earnestly implement various welfare measures: institutionalize welfare measures in 21 years and pay close attention to implementation. Plan employees' career: Taking the Engineering Department as an example, try to classify employees who have become regular employees and broaden the channels for employees' promotion. Preparation will be started in the first quarter and implemented in the second quarter.
keep communication with every employee of the company: keep communication with every employee through formal and informal communication such as employee activities, birthday activities, and employment confirmation talks, and understand what employees think.
2. Complete the recruitment and improve the recruitment quality
1. Recruitment and screening: broaden the recruitment channels, broaden the thinking, and cooperate with the company's business development to complete the recruitment task.
2. Employment and evaluation: In terms of employment, strengthen the qualification examination of candidates after application, including certificate inspection and background investigation, so as to ensure the employment of qualified talents for the company.
3. Probation period: Talk to the probationary employees once a month to get to know the work situation and adaptability of the new employees from the supervisor at any time. The appraisal system is adopted for the probationary employees above the supervisor level, that is, the parties report on their work, the heads of various departments ask questions and the company leaders review them. (According to the existing work situation and the shortage of staff, it needs to be adjusted accordingly with other work)
III. Adjust and standardize the training work
1. Strengthen the induction training for new employees: the revision of the Training Manual for New Employees will be completed in the first half of 21__. Further improve the effect of induction training for new employees, and guide the employing department to send special personnel to assist in completing the pre-service training for new employees. Such as showing new employees around familiar departments, introducing new employees to department colleagues and key personnel, explaining the work contents of departments, etc., guiding and assisting departments to organize networking activities, cultivating cordial feelings between new and old employees, and strengthening the spirit of unity, cooperation and mutual assistance.
2. Strengthen the implementation of business training in all departments: gradually increase the training responsibility of the heads of all departments, communicate with the heads of all departments at the beginning of each quarter, clarify the training needs of all departments, and guide and assist all departments to implement various trainings according to the training needs. Evaluate the training work of each department once every quarter.
3. Strengthen the training of management personnel: On-the-job training: assign a special person to help and train employees with development potential.
4. Try to compile training materials that meet the working characteristics of relevant departments of the company, and gradually form a training system with company characteristics.
5. Encourage employees to study by themselves: advocate a good atmosphere of everyone learning and everyone pursuing progress.
manager's work plan for the second half of the year 2
1. Overall goal
1. Further improve the company's organizational structure, determine and distinguish the rights and responsibilities of each functional department, strive to achieve scientific application of the organizational structure, and do not make major adjustments for three years to ensure the company's operation in the existing organizational structure.
2. Complete the job analysis of various positions in the company, and provide scientific basis for talent recruitment, salary evaluation and performance appraisal;
3. Complete daily administrative recruitment and configuration;
4. Carry out salary management, improve the salary structure of employees and implement a scientific and fair salary system;
5. Give full consideration to employee welfare, do a good job in employee motivation, establish an internal promotion system, do a good job in employee career planning, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.
6. On the basis of the existing performance appraisal system and referring to the performance appraisal methods of advanced enterprises, the performance appraisal system will be improved and run normally, and it will be linked with salary. So as to improve the authority and effectiveness of performance appraisal.
7. Vigorously strengthen the training of employees' post knowledge, skills and quality, and intensify the development of internal talents.
8. Carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture;
9. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees in the company, and establish harmonious and harmonious internal relations. Brainstorm ideas and serve the development of enterprises.
11, do a good job in controlling the turnover rate, and foresee and handle labor relations and disputes. Not only protect the legitimate rights and interests of employees, but also safeguard the company's image and fundamental interests.
II. Precautions
1. Administrative work is a systematic project. It can't be done overnight, so the administrative department follows the principle of step by step when designing and formulating annual goals. If we blindly pursue speed, the administrative department will not be able to guarantee the quality of the target completion.
2. For a growing and developing company, administrative work is a very important basic work, and it also requires the cooperation of the whole company. There are many work projects that all departments cooperate with each other, so it needs the attention and support of the company leaders. Whether to change the concept from top to bottom and the degree of support and cooperation provided by various departments are the keys to the success or failure of administrative work. Therefore, after setting the annual target, the administrative department implores the company leaders and departments to assist in the process of completion.
III. Precautions for implementing objectives
1. The organizational structure of the company depends on the company's long-term development strategy, which determines the efficient operation of the company's organization. The design of organizational structure should be based on a concise, scientific and pragmatic policy. Too simplistic organization will lead to no distinction between responsibilities and rights, heavy workload, middle and senior management tired of dealing with daily affairs, hindering the company's development pace; Too many organizations will lead to increasing management costs, uneven workload, increased workflow links, buck passing, overstaffed employees and decreased overall efficiency of the organization, which will also hinder the development of the company.
2. The organizational structure design can't be based on the record of the existing organizational structure, but on the comprehensive development strategy of the company and the operation needs of the company in a certain period of time in the future. Therefore, we should not stick to the status quo, and we should not make it up. The determination of every functional department and every job should be carefully demonstrated and studied.
3. The design of organizational structure needs to pay attention to feasibility and operability, because the organizational structure of the company is the basis of the company's operation, as well as the establishment and staffing of departments. Once the organizational structure is determined, the administrative department will have the right to refuse the additions and additions of various departments beyond the organizational structure unless it is specially approved by the general manager of the company.
iv. target responsible person
the first responsible person: the manager of the administration department.
co-responsible person: assistant manager of administrative department.
V. Matters and departments that need to be supported and cooperated in the implementation of the objectives
1. The investigation of the rationality of the company's existing organizational structure and staffing and the investigation of the future development trend of various departments of the company requires all functional departments to fill in relevant investigation forms, and the administrative department needs to read the job descriptions of existing departments of the company;
2. After the draft organizational structure is published, all departments should be invited to review and put forward valuable opinions, which must be finally decided by the general manager of the company.
The manager's work plan for the second half of the year 3
21__ is an opportunity year. It is necessary to lay a solid management foundation, make full preparations for hotel upgrading, further improve service quality, optimize service processes, upgrade existing brand grades, create new brand projects, create service highlights and establish a good catering brand image.
1. Optimize the wedding banquet service process and improve the service quality again. We will optimize the overall planning scheme of the wedding banquet in 21__ _, further enhance and highlight the style of the host, add more popular elements (adjust the background music), package and enhance the festive atmosphere, highlight the highlights of the wedding, deepen the impression of the audience on the wedding, win more potential customers and polish the golden signboard of wedding banquet service.
2. Improve the quality of the seminar and establish a good communication platform
Further deepen the content of the seminar on the basis of the existing service quality seminar, expand the number of participants (the heads of bars and catering departments), enhance the depth and breadth of the seminar, build the service quality seminar into a communication platform for middle-level managers, learn from each other, share management experience, stimulate ideological sparks, and make the quality seminar a management brand of the catering department.
3. Establish a monthly quality inspection mechanism and publish the monthly quality status of each department.
In 21 _ _ years, we will comprehensively supervise and inspect the hygiene status, engineering status, equipment and facilities maintenance status, safety management, service quality, employee etiquette, food delivery service, labeling specifications and other contents of each department in the catering department according to the __x quality inspection standard, and publish the inspection results regularly every month, and impose corresponding penalties on unqualified departments and posts.
4. Take VIP room as a platform to create service highlights and set up a high-quality service window
On the basis of the existing service level, VIP room service will be innovated and upgraded, focusing on service details and humanized service, and the service personnel in VIP room will be structurally adjusted to improve the entry qualifications of VIP room service personnel, improve the salary and treatment of waiters, make VIP room reception service a service model of catering department, set up a high-quality service window of catering department, create service highlights and create service highlights.
5. Assist the manager of the food and beverage department to promote the quality of products.
Products are the core of food and beverage management. In 21__ _, we will assist the manager of the food and beverage department in collecting customers' opinions and supervising the quality of products, and promote the quality of products.
6. Adjust the training direction and create a learning team.
In 21 years, the training direction will be adjusted to reduce the training density, pay attention to the training effect, provide relevant information on industry learning, guide employees to learn professional knowledge, encourage employees to actively participate in the assessment of catering service skills, the professional qualification certification of bartenders and the study of catering professional knowledge, and set off an upsurge of learning professional knowledge in the catering department. Reward employees who have obtained various industry qualification certificates recognized by the state, cultivate knowledge-based management talents, reserve excellent management personnel for hotel upgrading, and build the catering department into a learning team.
7. Optimize training courses and improve management level
The idea of setting up the main courses of departmental training in 21__ years is to adjust and optimize some courses in 21 _ _ years to make the courses more targeted and effective. The main optimized courses are: Customer Complaint Management, Basic Etiquette of Catering Personnel, How to Transform Campus People into Enterprise People, Customer Satisfaction Management, How to Manage Employees Effectively, Staff Psychological Training, and Five Basic Exercises for Service Personnel. The newly-opened courses are planned as: Time Management, Six Regular Catering Management Laws, and Food Safety and Safety. Among them, the "Six Regular Management Methods of Catering" will be the main course of the year for special training, and the daily management work will be closely combined with the learned content to comprehensively promote catering management.
8. Cooperate with the Human Resources Department to cultivate employees' sense of corporate identity and improve their professional ethics.
Actively cooperate with the training work of the Human Resources Department to promote corporate culture, cultivate employees' sense of corporate identity, improve their professional ethics and enhance their cohesion.
the smooth development of the work in 21 _ _ depends on the careful guidance and care of the leaders, the help of the human resources department and the administrative department, and the strong support of all the departments in the food and beverage department. New year's new hope, I hope I can get more guidance and correction from the leaders in the coming year, and I hope I can get more friendly and positive cooperation and support from my colleagues in my work. The new year is a new starting point, and I hope that the catering management can be pushed to a new level in the coming year, making the management more perfect, reasonable and scientific. Summing up the past and looking forward to the future, at the beginning of the new calendar, I will continue to carry forward the advantages, correct the shortcomings, further improve the management level, and work hard to build a learning and excellent catering service team!
manager's work plan for the second half of the year 4
1. Sales target:
The sales task assigned by the superior is RMB _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
2. Plan drawing:
1. Draw up the Annual Sales Plan at the beginning of the year;
2. Draw up the Monthly Sales Schedule at the beginning of each month;
3. Customer classification:
According to each customer received, the existing customers are divided into three categories: A-type customers, B-type customers and C-type customers, and customers at all levels are comprehensively analyzed. Do different customers and take different services. Come on impulse and return satisfied.
IV. Implementation measures:
1. Be familiar with the company's new rules and regulations and business development. The company is constantly reforming and has established a new system, especially in business. As a department manager of the company, you must set an example and do your best to carry out business work while complying with the company's regulations.
2. Make a study plan. Learning is very important for business people, because it is directly related to the pace of a business person advancing with the times and the vitality of business. Adjust my learning direction as needed to supplement new energy. Professional knowledge and management ability are all the contents I want to master. Know yourself and yourself, and you will be invincible.
3. In terms of customers, strengthen information exchange with customers, and get closer to each other. We insist on contacting Class A customers once a week, Class B customers once every half month and Class C customers once a month. Always keep in touch with customers who have already made a deal.
4. in terms of network
give full play to our website and network.