Recently, some netizens reported on Weibo that a store in Shenzhen, Xibei Youmian Village, forced 5 yuan to pay for his tea place. Xibei apologized in the comment area through Guan Wei and said that he would refund the tea place fee.

on June 8th, Weibo, the official of Shenzhen Municipal Market Supervision Bureau, issued a circular on this matter.

Let's take a look at the ins and outs of the matter first

A store in Xibei Shenzhen forcibly charged a tea seat fee

Market Supervision Administration: Rectification

Recently, a netizen posted in Weibo that after spending money in a store in Xibei Youmian Village in Shenzhen, it was found that the store charged 5 yuan a bitter buckwheat tea (seat) fee. According to the bill posted by Weibo, five people charged 25 yuan for tea. The above-mentioned netizen said in the post that "there is a charge for drinking or not, and the waiter said that it is stipulated by Mr. Jia", and @ Xibei Youmian Village official Weibo.

In this regard, Xibei Youmian Village left a message under this Weibo, saying, "I'm sorry to make you feel bad. Please contact Xiaobian privately, and we will contact the store to refund your tea fee."

In response to this incident, on June 8th, Weibo, the Shenzhen Municipal Market Supervision Administration, issued a notice saying that the complaint of Xibei Youmian Village about charging tea fees posted by netizens in Weibo was being refunded, and asked the company to conduct a comprehensive self-examination and rectification.

It is worth noting that on April 21, 2118, Weibo, the official of Xibei Youmian Village, responded to the stipulation in the Regulations on the Protection of Consumers' Rights and Interests in Hunan Province that the meal fee should not be charged or charged in disguised form, saying that "in the internal information system, the default action of automatically charging the tea fee was cancelled, and the customer ordered the meal and settled according to the actual order".

In fact, most stores now charge a tea table fee

But is this fee reasonable?

can I return it if I don't drink tea?

most consumers don't know why they can be exempted from

the tea place fee is levied? Is it reasonable? Most consumers are unclear. One of the pregnant mothers said that she went out for lunch with her family one weekend. Because she was pregnant and Dabao was too young to drink tea, only her husband drank a total of 18 yuan of tea.

And the legal person said that

it is illegal to charge tea fees by force!

A legal person said that according to Article 26 of the Consumer Protection Law, it is illegal for operators to charge tea fees by force.

Article 26 of the Law on the Protection of Consumers' Rights and Interests states that operators who use standard clauses in their business activities should draw consumers' attention to the quantity and quality of goods or services, price or expenses, time limit and method of performance, safety precautions, risk warning, after-sales service, civil liability and other matters of great interest to consumers in a conspicuous way, and explain them according to consumers' requirements.

operators are not allowed to make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc., and are not allowed to use format clauses and technical means to force transactions. Format clauses, notices, statements, shop notices, etc. contain the contents listed in the preceding paragraph, and their contents are invalid.

However,

There are also different voices

"It is suggested that the price should be clearly marked, but it is not mandatory to charge, and consumers should decide whether they need to buy it", and some people in the catering industry suggested it.

Whether it is legal or not

Many people say they don't know

Some people think it is normal operation

Better service can be provided to 5 yuan

It is acceptable

Some netizens also say

This illegal tea fee

is not acceptable and should be cancelled.