Current location - Recipe Complete Network - Catering training - Excuse me, how to take the hotel manager exam? What are the exam directions? Specific content ...
Excuse me, how to take the hotel manager exam? What are the exam directions? Specific content ...

1. Application level:

The hotel manager is the second-level national professional qualification, and the assistant hotel manager is the third-level national professional qualification. The certificate is universal in the whole country, searchable online and valid for life. It is a proof that catering and hotel managers have the necessary knowledge and skills to engage in hotel management positions. It is the qualification certificate for workers to apply for jobs and hold posts, and it is the main basis for employers to recruit and employ workers.

II. Appraisal time and content:

The appraisal time of national vocational skills of hotel managers and assistant hotel managers is subject to the arrangement of provincial examination center; Appraisal content: according to the national professional skill appraisal standard for hotel managers, theoretical knowledge and practical skill knowledge are divided for appraisal, and hotel managers should review papers and reply in writing.

III. The specific course contents are as follows:

Professional ethics, hotel management foundation, hotel catering management, hotel recreation management, summary of new hotel star rating standards, hotel service quality and safety management, hotel marketing and tourist organization, hotel human resource management, hotel financial management and control, hotel culture construction and hotel development, modern hotel housekeeping management and control, successful case analysis of hotel management, and relevant laws and regulations.

Application conditions:

Hotel manager (with one of the following conditions):

1. Graduated from master's degree (or double bachelor's degree) and completed the probation period;

2. Graduated from a university and engaged in business management for more than 5 years;

3. Graduated from college and engaged in business management for more than 7 years;

4, graduated from secondary vocational and technical school, engaged in business management for more than 12 years;

5. Other personnel have been engaged in business management for more than 15 years.

Assistant Hotel Manager (with one of the following conditions):

1. Graduated from a university and completed the probation period;

2. Graduated from college and engaged in business management for more than 3 years;

3, graduated from secondary vocational and technical school, engaged in business management for more than 5 years;

4. Other personnel have been engaged in business management for more than 8 years.