brand model: iPhone 13 pro

system: IOS15.5

software version: meituan 12.1.212.

Meituan's environmental protection list means an order to protect the environment. After placing an order, choosing not to use disposable chopsticks is an environmental protection list. Meituan's environmental protection list is to encourage the reduction of the use of plastic fast food boxes and tableware. At present, Meituan catering take-away merchants have fully supported the function of "no tableware". However, in daily operation, some take-away merchants gave feedback, and some users didn't notice that they had chosen "no tableware" when placing an order, which led to complaints to the merchants when they found that there was no tableware after receiving the meal. Some merchants will directly equip all orders with tableware in order to avoid bad reviews caused by users' wrong selection. There are also some merchants who put the tableware into the packing bag in advance in order to improve the efficiency of eating.

In order to solve this problem, Meituan Takeaway has optimized the product function of "No Tableware" and used a more prominent green font to prompt it. Merchants can also appeal to the platform in time after receiving such complaints. If it is verified that the bad review is caused by the wrong selection of "no tableware", the staff will eliminate the bad review.

For the merchants who actively support the function of "no tableware", Meituan Takeaway will light the medal of "Helping Low-carbon Consumption" on the Qingshan file page of the merchants. At the same time, since July, Meituan Takeaway has also included the implementation of the "environmental protection list" in key control. If the user has marked "no tableware", but the merchant has offered tableware for many times, after verification, the platform will punish the merchant and demand improvement. In addition, Meituan Takeaway continues to encourage businesses to "green" business behavior through various means such as traffic support and annual commendation.

users can get public welfare energy and coupons by choosing "no tableware". In addition to actively advocating and managing the environmental behavior of merchants, Meituan Takeaway also encourages users to choose "no tableware" through activities such as "virtual energy" and "environmental behavior for millions of public welfare funds". Every time the user chooses "no tableware", he can get 11 points of public welfare energy. These public welfare energies can be further converted into public welfare funds to support more public welfare projects. In addition, users can also light up the environmental protection badge in the App by selecting "no tableware" and get a takeaway coupon as a reward.