How do hotels do well in financial management?
Benefits of setting up financial management institutions in hotels
First, we can establi
How do hotels do well in financial management?
Benefits of setting up financial management institutions in hotels
First, we can establish corresponding functional institutions and organizational systems to coordinate the daily work of managers.
Conducive to saving and mobilizing manpower, material resources and financial resources; Unified control and mobilization, accelerate capital turnover, ensure the smooth progress of accounting work, and give full play to finance and accounting? Reflect and supervise? The function of. Therefore, all aspects of our financial management can be linked together to deal with the uncertainty of the market economy environment with the orderly operation of economic entities.
The finance department has a cost control department and a cost manager (because our hotel is relatively small, only cost accounting is set up), which are directly managed by the financial manager or the chief financial officer, and can play a decisive role in cost control, gross profit margin adjustment, cost accounting and reasonable inventory adjustment of the whole hotel.
The cost manager is in charge of the food controller, the beverage controller, the tobacco controller and the material controller at the same time, so that they have their own responsibilities for the projects they are in charge of, which is conducive to the control of the total cost of the hotel. The work scope of the cost control department is cost accounting, especially catering cost accounting (general hotels are equipped with 2-3 staff).
Conventionally, every dish on the menu of every restaurant in the food and beverage department must have a standard cost accounting sheet, which is a huge workload and a very complicated and delicate work (also called menu project). The weight and unit price of all raw materials and auxiliary materials of each dish should be accounted for and recorded one by one.
This work is done by the cost control department and the chef. When it's finished? Standard menu recipes? It is a model of the daily operation of chefs in various restaurants. The bible? The main menu has been trial-produced as a whole, and photos and samples should be taken. Form a menu database, and the cost control department will conduct cost accounting and control accordingly, and find abnormal cost signals. Have the obligation to warn the chef.
With the cooperation of the cost control department, the food and beverage department can complete the profit target of the department with a good idea every month. Imagine, if there is no cost control, the food and beverage department will lack rational guidance and can only? Follow your heart? And this is what many hotels lack? The bible? .
Second, the purchasing department and the warehouse are directly under the finance department.
It is convenient to understand the business and market situation, reduce operating costs, and prevent the abuse of funds and the backlog of materials. Its advantages are:
1, which is conducive to the control of hotel procurement costs.
How to determine the hotel purchase price directly affects the cost level. In international hotels, the purchasing expenses are generally investigated and confirmed by the purchasing department and the finance department. Purchase requisition? Be sure to fully investigate and shop around. The final decision is made by the chief financial officer. For the purchase of food raw materials and commodities, because their prices change frequently with seasons, the catering department, the cost control department and the purchasing department must send personnel to conduct market research, and deduct a certain price difference between wholesale and retail according to the survey results, and finally determine the purchase price. The purchase price is not determined by the purchasing department and suppliers.
2. It is beneficial to control the cost rate.
How the cost rate of the catering department changes is closely related to the purchase price of the purchasing department. If the catering cost rate is abnormal, the financial department can take immediate action to reduce the variety and quality of procurement, so as to adjust the appropriate price and cost rate.
3. The purchasing department is directly under the finance department, which not only helps the finance department to understand the price quotation, monitor it in time, reduce the cost, but also helps to avoid the situation that departments are scattered and wrangle with each other.
Third, set up full-time daily trial and night trial.
The determination of income is a very important work for international hotels. In order to ensure accurate and timely income, the international hotel has specially set up day auditors (day auditors) and night auditors (night auditors). Personnel engaged in night trials did not have this position in domestic hotels and guesthouses in the past? .
From the cashier to the night audit and daily audit, the income is checked at all levels to ensure that the hotel's income is not lost and the customer's accounts receivable are recovered in time. After the cashier in the restaurant gets off work, their cash register should be cleared by the night examiner, because the clearing number and key are only mastered by the night shift, and the income report on duty and the cashier's duty report are printed at the same time; At the same time, the daily audit checks the menu orders and reports sent by the restaurant, which ensures the accuracy of the income of the management system.
The full-time working hours of night shift audit are from 10 to 6: 00 pm, mainly responsible for reviewing the payment reports and bills submitted by various business outlets, making sales summary reports and checking them with the reception reports in the front office. Report the income report of the day to the CFO before 8: 30 the next morning. It is very scientific to ensure that the income is recorded and settled in time after night trial and daily trial.
I once heard that a new general manager of a hotel who was unfamiliar with the business once suspected that the receiving supervisor had a problem of not recording receipts, so he ordered a check. Only after investigation did we know that strict internal control system could not lead to the problem of not recording the income of supervisors.
Fourth, the cashier in the restaurant is managed by the finance department.
Cashiers do not directly contact customers; Through the medium of waiter, we can avoid the loopholes and mistakes among cashiers, guests and waiters, and also facilitate the mutual supervision and control of catering costs and benefits.
Fifth, the chief cashier centrally manages the unified receipt and payment of hotel funds.
International hotels attach great importance to the control and management of cash flow. Cash is gold? This concept is deeply rooted in the hearts of the people. Internal control procedures are rigorous and clear. The finance department requires that cash on hand (including bank deposits) must be counted every day and submit a daily cash flow statement to the chief financial officer.
The daily audit is conducted by the person who counts the cash, with the purpose of ensuring the safe and reasonable use of the cash on hand. According to the regulations, the finance department must prepare the cash flow plan and supplier payment plan on schedule every month, and report the payment to the general manager. Ensure the cash flow according to the specified plan and ensure the normal operation of the hotel.
The hotel's cash payment procedures are also very strict. Every cash payment must be approved by the department manager, the competent leader, the financial manager, the chief financial officer and the general manager, and the expenses of the general manager must be approved by the chief financial officer and then reported to the superior supervisor for approval. Cash can't be paid without signature.
All administrative and business departments have no right to purchase goods directly from abroad, and they must pass? Purchase requisition? After a channel is approved step by step according to the regulations, the procurement department will handle the procurement business in a centralized way, and the procurement expenses will be audited by the financial department, and can only be spent after the business user department signs for it.
Domestic hotels don't pay enough attention to the management of cash flow, which can't be said that there is no planning, but after all, the line is relatively thick, and it is even more impossible to take stock every day and prepare a cash flow statement every day. For the items used by the department, the department may assign procurement or its employees to purchase after applying for funds. Then the general manager can go to the finance department for reimbursement after signing, and there is no need to give up halfway. In addition, by improving the hotel financial management system, we can achieve the effect of controlling operating income.
Control is one of the basic functions of management, and hotel sales revenue control is an important part of hotel internal financial management. Because business income control involves a lot of work, including hotel waiters, cashiers, butler centers, kitchens, bars, front desk, auditors and so on. To do a good job in hotel revenue control, it is necessary to clarify the authority of each post and coordinate it to achieve good control effect.
At the same time, the hotel has a vast space, high staff mobility and different types of customers. There are local guests, group guests, in-house guests and non-in-house guests among hotel customers. These guests have different levels and are difficult to control. People-oriented? The concept of cost control.
People are the foundation and soil of management and operation. The main body of cost control and implementation is all the staff of the hotel. It is not enough to implement it only by accountants or cost controllers, but also the active participation of all employees. ? People-oriented? Our management philosophy is to fully understand people's value, tap people's potential, stimulate people's vitality, effectively improve people's quality, make people get the best combination and give full play to people's enthusiasm. Hotel employees are most familiar with the hotel's operation process, service regulations and all the material consumption and expenses in operation, and they also have the best way to control costs. Moreover, the participation of employees makes everything under control, people check everywhere, find gaps at any time and make adjustments at any time, which greatly improves the effect of cost control. Give full play to the potential of employees and stimulate their awareness of cost control.
In a word, the traditional hotel financial management generally focuses on accounting management, while ignoring financial laws and regulations management. For example, some financial managers or chief financial officers often go all out with the approval of the general manager, never considering whether it is correct. A person's ability is limited, and it is impossible for every decision to be correct. Relevant departments must be good staff officers and provide basis for leadership decision-making. Therefore, the purchase order must be reviewed and signed by the department manager and the chief financial officer before the general manager can finally sign it, otherwise there will be decision-making mistakes.
The hotel emphasizes that the focus of financial work is not only accounting, but also financial control. Strictly control the purchase price of food and articles, and the chief financial officer should make regular market research. Without the approval of the chief financial officer, it is not allowed to purchase at will. Hotel finance is definitely more than just? Raw rice cooked into mature rice? After the accounting work.
The finance department is not an executive organization, but a functional management organization. Therefore, hotel financial management must be reconsidered and positioned. In its development and operation, it is guided by a relatively complete, rigorous and reasonable system formed through repeated running-in and operation. We must seriously study and learn from advanced hotel financial management knowledge and management methods, improve our management system and improve our management level.
Hotel management is a new discipline and an art of management, which requires managers to have a variety of qualities, including knowledge, skills, personnel management and probation period, and managers themselves. Charm? And many other aspects. In particular, it is necessary to fully improve the working conditions of financial directors, managers and financial personnel.
On the one hand, it has attracted the attention of relevant parties in China. For a long time, due to historical reasons and current situation, the quality of hotel financial managers in China is uneven, and it is difficult to accept some advanced hotel financial management methods. To solve this problem, we should start with the existing hotel financial managers and strengthen their study and training.
Especially in the study of professional knowledge and related knowledge, we should gradually replace those who can't adapt to the post, improve the talent flow mechanism as soon as possible, enrich the truly talented people to the post, and create conditions for the internationalization and standardization of domestic hotel financial management. For example, the relevant departments have begun to study the implementation of hotel manager qualification certification, and relevant colleges and universities have also set up professional training in this area, but there is still a long way to go to fundamentally solve this problem. There is still a lot of work to be done.
Judging from the present situation of China's hotel industry, there are different forms of ownership, such as state-owned, private and other economies, with different management grades and different reception targets. Therefore, the ways and methods of hotel financial management are quite different, and the level of hotel financial management is also uneven. Therefore, it is necessary to learn from the advanced experience and methods of foreign hotel financial management, and combine with the specific reality of China enterprises, and strive to adopt hotel financial management methods that are suitable for China's national conditions and at the same time in line with international standards.
With the acceleration of world economic integration, China's economy is further integrated with the world. The internationalization and standardization of hotel financial management will also improve rapidly, and there are still considerable differences between Chinese and foreign hotels. To narrow the differences as soon as possible, we need to spend a lot of energy, so as to encourage domestic hotel colleagues to establish confidence, see the shortcomings, make further efforts to strengthen management, and improve the internationalization and standardization of hotel financial management.
The chief financial officer should do a good job in hotel financial management. In the modern sense, the chief financial officer is one of the makers and executors of the company's important strategic decisions, and is an indispensable role interspersed between financial markets and value management. With the deepening of global economic integration, traditional financial management knowledge can no longer meet the needs of modern enterprises. Today's financial managers and enterprise managers should not only follow some traditional principles, but also understand the ever-changing capital market and the development trend of financial management, and master the latest strategies and technologies in order to complete their work efficiently and provide strong interests protection and support for enterprise owners and shareholders!