Hello, I'm Zhaoge Gourmet, and I'll answer your question. People go to restaurants to eat, which is nothing more than the warm service and exquisite and delicious dishes.
Warm service
We go to restaurants to enjoy a better dining experience, and the importance of warm service is revealed. Hotels usually have hot tea and snacks before meals, and waiters pour tea and water, which is something we don't have at home. Generally, waiters will serve with great care, all in order to improve the satisfaction of dining and different dining experiences. The intimate service like Haidilao has been recognized and favored by consumers.
Exquisite and delicious dishes
The dishes in the hotel are carefully cooked by chefs and made of high-quality ingredients, so the taste of the restaurant is generally more delicious than that of everyone at home, and at the same time, you can eat many cuisines that are difficult to process or particularly complicated at home.
a price that is in line with mass consumption
If the guests find it delicious, then the price that everyone cares about most. Generally, we will choose a shop with a more affordable price when dining. Delicious but not expensive is the most acceptable one, and preferential prices can often give diners a good experience.
summary
I think there are three points that are suitable for people's dining experience, namely, warm service, exquisite and delicious dishes, and the price of mass consumption. As long as the above three points are met, most people's dining experience will be satisfied.
hello, everyone! I am Chongqing fage! It is in line with people's dining experience as follows: Ordering APP software realizes customers to choose dishes, order payment, call waiters, online reminder and other waiters. From the perspective of improving user experience, it is designed in combination with QR code scanning function. Users only need to enter the store, scan the QR code on the dining table and place an order on the mobile APP software, which changes the traditional mode. When we go to a restaurant to eat, we attach great importance to the service quality of the restaurant. Only with a good dining experience can we improve the secondary consumption rate of users. The development of ordering APP can complete convenient ordering channels through mobile internet technology to meet the user's experience. In the era of mobile internet, people's demand is getting higher and higher, and the catering of consumer necessities also needs to conform to the development trend of the current era.
In recent years, the catering industry in China has developed by leaps and bounds. With the improvement of people's living conditions, eating in restaurants and hotels is mostly affordable. Eating is not just about eating dishes, so how to improve the dining experience has become the top priority for diners. Here are some specific measures to improve the dining experience:
1. A restaurant or hotel must have its own corporate culture and decoration style. The positioning of vegetable prices must be based on the customer groups faced by your restaurant or hotel, so that customers will think of this store when they talk about # XXX #. # Wenheyou Crayfish Restaurant in Changsha # is a good example, with different decoration styles and strong corporate culture everywhere.
2. After all, the product is the treasure of a restaurant, so the dishes must have their own characteristics, and each store will have its own fixed customers more or less. This is because these dishes can't be eaten in other stores, and a customer group will be formed over time.
3. The service quality of a restaurant or hotel can also determine a store's position in customers' minds. Service accounts for a very large proportion in the catering industry in the new era. Take Haidilao hot pot as an example. No matter what the dishes in Haidilao are, its service is deeply rooted in people's hearts. It can be seen that good service is also an essential factor for the success of a restaurant.
In fact, a restaurant needs to do a lot to seize the opportunity to bring different dining experiences to customers. I pay tribute to the catering people who have been in the catering industry for a long time. I hope you like it.
hello! Glad to answer your question!
The number of hotels is increasing, and the competition is becoming more and more fierce. They need to find ways to improve customer satisfaction, keep their hotels long-term and increase profits. However, it is a good thing for consumers. The number of hotels has increased, and the environment and services of each hotel have improved compared with a few years ago.
At present, people's dining mainly focuses on the following points:
Types of restaurant dishes. Hotel varieties are more choices for all customers, and customers can be retained relatively.
service attitude. From entering the hotel to the end of the meal. In particular, the dining session is the most important. People need necessary and timely service when dining, such as asking for a pot of boiling water. If the customer doesn't deliver it for a long time, his dining experience will be bad and he may not come next time. If there are similar hotels, they will choose other homes.
hotel environment and hygiene. Now people pay great attention to their own health, so the requirements for food at the entrance are getting higher and higher. Environment plays a decisive role when customers choose a hotel, because they don't know which hotel to go to, first of all, they look at the environment and decoration style.
Thank you for meeting me here. I am Lili who loves food! I hope my answer can help you, and I wish you happiness!
I'm glad to answer your question:
First of all, we need to know whether the purpose of dining is business, entertainment or gathering, and then we can talk about the topic of experience. Now people have different opinions on enjoyment with the improvement of living conditions. Let me state the dining experience from my personal standpoint.
1, if a small object in love needs a pleasant, quiet and romantic environment when dining, it is suitable to choose western restaurants, cafes and other places to eat and increase the sense of interest.
2. If the company entertains or entertains for business, it will generally choose a higher-end star-rated hotel, because most entertainments will drink and go straight back to sleep when they are drunk, which is a quick experience.
3. When traveling, people usually choose take-away or roadside snacks, which is an experience that they can't enjoy in restaurants. Although the people are mixed, they are the most emotional and authentic.
That's my personal opinion. Please pay attention to more food videos. @ boxiaozhou's cuisine
I'm glad to answer your question, and talk about my views and opinions. I hope they can help you, for reference only. I'm Li Tangtang who loves life.
This year's catering business is quite difficult due to the epidemic situation. But in some hotels, people's business is even hotter than usual! Therefore, some passing bosses must read the experience I have summarized in running hotels! Only in line with people's dining experience can we retain guests!
First, the dining environment and hygiene of the hotel.
Restaurant environment not only refers to the appearance of the hotel, the placement of goods in the store and the surrounding environment, but also includes the clothes of the staff, the products of the restaurant and the kitchen environment, which should be clean and tidy, so that guests can feel a fresh feeling after entering the door! In this way, guests will feel relieved to eat! And you'll have fun!
Second, the first impression of guests after entering the door is very important
Usually, when diners enter a restaurant, they will make a preliminary judgment on the restaurant from the appearance, decoration and menu design of the store. Only when the first visual impression is good, diners will consider secondary consumption. People pay attention to the first feeling in everything they do. When he feels good for the first time, he will always remember your place!
Third, you should not keep the guests waiting, and serve them quickly!
the network solves the demand for knowledge, Didi solves the demand for transportation, and restaurants solve the demand for food and clothing. In today's nerd era, we should pay attention to efficiency in everything. Therefore, when diners come to your restaurant, we must ensure the quality and quantity, and the first point is to serve quickly, so as not to make them lose patience and get bored.
Fourth, we should often engage in some attractive activities
In order to attract diners, most restaurants have launched various low-price preferential activities to attract consumers. Although it can attract some passengers, but always focusing on low prices, it will only make your restaurant fall into a dilemma of making ends meet. Considering the economic situation of the restaurant, it is possible to make some low-price concessions appropriately.
Fifth, pay attention to the freshness of raw materials and the quality of dishes.
We should ensure the freshness of raw materials and the diversity of dishes. We should always update dishes and introduce dishes with special features, but not more than one or two dishes, and always update them to bring freshness to old guests. With the gradual change of people's diet concept, more and more people are more concerned about the health of diet. Tasty is only temporary, and health can keep people's hearts. Therefore, when studying dishes, it is necessary to be delicious and healthy to grasp the stomach and heart of diners, which is deeply loved by diners!
Sixth, the boss's business philosophy
Often a hotel's business is busy or not, mainly in business strategy, if a boss has good business ideas and various attractive schemes! And humanized management of employees! Will help to increase the hotel's passenger flow! As a boss, you can make all your employees happy, then your business must be particularly easy to do, which I deeply understand! In a restaurant where I worked, the boss was very kind to the staff. In winter, there was a heating subsidy, and in summer, there was a summer subsidy. Although there were not many things, it was toothpaste, sugar and some daily necessities! But it won everyone's approval! All employees are willing to do their best for the hotel! This is the power of unity. If, as a boss, I always feel that I am on top, so that employees will sneer at you! Do you think that your employees can still work hard for you?
Seventh, the importance of environment and positioning
When we go to a new place for dinner, we feel that the environment is OK, but when we check out! Suddenly found that the price is too high, so we won't go next time!
if we go to a place where the price is quite cheap and the environment is particularly dirty, we won't have an appetite and won't go again!
if you think about it, the environment where we go to eat is very good, and the price is very reasonable when we check out! I will definitely come here for dinner next time! This is the environment and positioning, the importance of distance! That is to say, the environmental decoration is better, but the positioning is lower, which makes people feel that they enjoy the environment, but they have benefited! Guests will have no reason not to patronize your hotel next time!
Eighth, the importance of the kitchen staff
The kitchen staff is the core engine of the whole hotel. The staff must be fully equipped, the management should be clean and tidy, and all the raw materials should be stored, and the staff should do their best! The dishes should be checked at all levels to present the best to the guests!
To achieve a level-by-level management system, if there is a problem, the boss can directly talk to the manager, who then goes to the chef, and the chef then goes to the chefs below, so as not to overstep the level, so as not to affect personal work mood!
I'm glad to answer this question.
Nowadays, with the continuous improvement of living standards, people pay more and more attention to the environment, hygiene and safety when dining, and they want to experience meticulous services more and more, such as those that can be eaten with their mouths open, and the globalization of economy and life. More and more Chinese people like to experience foreign eating habits and dining environment. Just during the current epidemic, our dining experience is that there are fewer people and eating at home!
to answer this question, I put myself in the customer's position, because I also like to eat out every day. The dining experience is mainly explained in three dimensions: environment, taste and service attitude.
1. If the decoration environment is good, you will feel different immediately when you get started. There can be different styles here, and it is best to have a clear theme, such as Jiangsu and Zhejiang cuisine and antique decoration.
2. Taste is basic, and delicious food is self-evident. I once had a breakfast shop. For decades, there was only one breakfast, that is, wonton with different tastes, but it was delicious, and there were an endless stream of diners, so taste was the foundation of the shop.
3. I also value the service attitude in the store. To be honest, I'm not used to some over-enthusiastic services. I like the "point-to-point" waiter, that is to say, when you need him, he will appear in front of you, leaving customers with privacy after the service and not selling too much.
The above is my little opinion.
The most important thing in restaurant design is the layout of the restaurant. The higher the per capita consumption of the restaurant, the larger the restaurant area occupied by each customer. In a low-end restaurant, a customer only needs to occupy an area of 3-5 square meters, but in a high-end restaurant, the restaurant area required by each customer is 5-8 square meters.
it can be seen that high-end restaurants cannot blindly pursue the maximization of the number of tables. Moreover, in the channel design, we must consider the convenience and safety of the service personnel and the comfort and extensibility of the guest activity space, and provide a channel with sufficient width.
the design of zhenyimeitang restaurant-a classic case
whether the color matching of the restaurant design is reasonable is also the biggest factor affecting the customer experience. Different people like colors differently, but in general, the colors of restaurants should be mainly bright. The most commonly used restaurant space is orange and colors similar to orange, which are not only lively, but also have the effect of stimulating appetite.
in addition, color matching needs to pay attention to color softening. For example, the dining room floor is dark in color, and the ceiling is light in color to soften the color ratio of the whole space.