1. During the customer's consumption in the store, the store does not need to pay compensation for fulfilling its security obligations.
2. When we consume in the store, we have the right to ask the store owner or waiter to manage it for us, but when the goods are lost, he doesn't have to bear the corresponding liability compensation. Because there is no obligation to look after property for customers in his duties.
Customers can ask the store to help them find it, but the store has no obligation to pay the fee.
4. Operators have the obligation to protect consumers' personal and property safety when providing goods and services to consumers. However, this does not mean that any operator must unconditionally undertake the obligation to keep the goods carried by customers.
Usually, laws or relevant laws and regulations do not clearly stipulate that shops should keep property for customers, and when customers buy things, staff members are not obliged to keep property for customers.
Legal basis:
China's Consumer Rights and Interests Protection Law
Article 7
Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
Does the store need compensation for lost goods? The store has neither violated its statutory obligations nor its contractual obligations. At the same time, remind the store that "customers should pay attention to the items they carry with them. If they are lost, the store will not be responsible".