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What does an assistant general manager of a 4-star hotel do? What do I need to know to be qualified? Seek details!
Hotel General Manager Job Responsibilities

One, fully responsible for handling all the affairs of the hotel, leading all staff to work hard to complete the goals set by the hotel;

Second, the development of the hotel's business direction and management objectives, including the development of a series of rules and regulations and service procedures, the provisions of all levels of

management personnel and staff responsibilities, and supervise the implementation of. The hotel's business direction and management objectives are set. Develop a series of hotel prices, such as room rates. Food and beverage gross profit.

The industry has a high degree of sensitivity to a variety of trends, the development of market development plan, leading the sales department to carry out comprehensive promotion and sales. Detailed reading

read and analyze the monthly reports, check the progress of business and business plan completion, and take countermeasures to ensure that the hotel business operations are carried out smoothly

;

Three, the establishment of the hotel's organizational system, so that it is rationalized, streamlined, efficient. Preside over the weekly general manager's office meeting

check the situation report, and focus on the relevant issues and instructions. Communicate

government or the board of directors of the relevant instructions, documents, notices, to deal with interpersonal relations, coordination between departments, so that the hotel has a

a highly efficient work system;

four, sound financial systems. Read and analyze daily, monthly

Supervise and monitor the financial sector to do a good job of cost control, financial budgets, etc.;

Guide the financial work;

Quarterly financial statements; checking and analyzing the monthly business situation;

Checking the income and expenditure situation, checking the accounts receivable and payable,

Fifth, have a focus on regular inspection of the public places and the various departments Work situation, check the quality of service

The topic, and the inspection results will be communicated to the relevant departments;

Six hotel maintenance work;

VII, and all walks of life to maintain good public **** relations, establish the hotel's image, and on behalf of the hotel to receive the hotel's important guests;

VIII, guide the work of the training and training of talents to improve the quality of service and quality of staff throughout the hotel;

VIII, to guide the work of the training and training of talents and improve the entire hotel's Service quality and staff quality;

nine, lead by example, care for employees, rewards and penalties, so that the hotel has a high degree of cohesion, and require employees, with a high degree of enthusiasm and

responsibility to complete their work;

ten, selection, appointment and dismissal of the hotel's deputy general manager, assistant general manager

important personnel changes. Responsible for the hotel management personnel recruitment, assessment,

Department Manager, to decide the hotel organization setup, staffing and

Rewards and punishments, promotion work.

Assistant Requirements:

Internally responsible for the day-to-day coordination and processing of various departments, the preparation of the relevant departmental system code, work procedures, the organization of the department's new staff recruitment and training; externally responsible for corporate publicity, image maintenance, and looking for space for cooperation with various industries. Responsible for assisting the general manager to formulate strategic plans, annual business plans and the decomposition of the objectives of each stage of work; drafting the summary of each stage of work; the hotel operation and the management of various functional departments, coordinate the relationship between internal departments, assist the general manager to carry out other work, such as team building, information collection and feedback.