1. What is the main purpose of hotel management? 2. What does hotel management do? 3. What is the business scope of the hotel management company? 4. What does the hotel management mainly do? What is the main purpose of hotel management?
hotel management is mainly responsible for the operation and management of hotel projects, ensuring the achievement of hotel business objectives, formulating hotel business planning and management policies, organizing the implementation, formulating and organizing the implementation, market development plans, hotel sales strategies and marketing plans, regularly analyzing the management status and market development forms, conducting in-depth research, constantly changing competitors and competitive strategies, accurately grasping market trends, and regularly analyzing the operation, Financial situation, controlling all kinds of cost indicators and production and service costs, being responsible for the daily operation and management of hotel projects, giving feedback to superiors on a regular basis and putting forward reasonable suggestions are all tasks that hotel administrators should do.
the work scope of hotel management, including receptionists and room service personnel in front of all kinds of hotels, restaurants and hotels, staff in all kinds of travel companies and tourism management departments, and management consulting presidents in the floor management lobby of all kinds of hotels and hotels.
Hotel management is a hot industry, and senior hotel management talents are also in short supply. In recent years, the demand for hotel management talents in the international talent market has also been in short supply.
the main work of hotel management includes presiding over the basic team building of the hotel, effectively managing the hotel staff and normal work flow, making the hotel business plan, making and organizing the implementation of the market development plan, regularly analyzing the financial situation, and deciding the personnel transfer of middle and senior management positions.
what does hotel management do?
scope of hotel management:
doorman, front desk receptionist and room service staff of various hotels, restaurants and hotels;
staff of various travel companies and tourism management departments;
all kinds of hotels, restaurants, hotel floor management, lobby management, consulting, exhibitions and other work;
All kinds of hotels, restaurants and business departments of hotels are engaged in business negotiation and external liaison services;
All kinds of hotels, restaurants and business departments of hotels are engaged in market research, intelligence and information services.
development prospect: hotel management is one of the top ten hot industries in the world, and senior hotel management talents are always in short supply all over the world.
Hotel management is one of the top ten hot industries in the world, and senior hotel management talents are always in short supply all over the world. In recent years, in the international talent market, hotel management talents have been in short supply. With the successful hosting of the 2118 Beijing Olympic Games, the 2111 Shanghai World Expo and more and more international large-scale events held in China, the demand for tourism and hotel management professionals in China is increasing.
There are 17 international hotel management groups all over the world investing in or managing high-star hotels in Shanghai. The hotel industry is constantly expanding, and the demand for talents is also increasing. Thousands of international hotel management talents are needed every year, and senior hotel management talents have become a hot and well-paid class in the domestic workplace. Domestic hotel employees are mostly high-paying people. Hotel managers rank sixth among the top ten million-yearly salary occupations in China. Hotels and tourism will become the pillars of Shanghai's service industry.
what is the business scope of the hotel management company
what is the business scope of the hotel company? What are the management methods of registered hotel management companies? I brought you the knowledge about "the business scope of hotel companies". Welcome to read!
management mode of hotel management company
management mode of hotel management company:
1. Management output services of hotel management company: cooperative operation, management consultant and sole operation.
cooperative operation-the company appoints the executive general manager (or the executive deputy general manager and business department manager) to form a management team with the owner to assist the owner in the daily operation and management of the hotel and collect fixed management fees and incentive management fees.
management consultant-the management right of the hotel is still owned by the owner, and the management company only appoints management experts as hotel consultants for a short period of time to provide consulting services for the daily operation and management of the hotel, and collects corresponding consulting service fees.
discretionary operation-a mode of operation in which the company is entrusted by the owner, and the output management team is assigned to take full charge of the daily operation and management of the hotel, and get the basic management fee and incentive management fee.
The basic operation of a hotel management company:
Making marketing plans-evaluating hotel products, establishing market positioning, making development plans and forecasting business objectives.
Hotel software design-management software design, "Jinhe management mode".
establish management regulations-design a software management system according to the level of hotel hardware facilities and star rating objectives, so as to achieve standardization, proceduralization and institutionalization of system operation within the scope of hotel management software such as job responsibilities, work objectives, quality standards and operation specifications.
design operation system-establish the operation system of hotel organization, examine and approve the hotel staffing and post salary system, and improve various rules and regulations of hotel management.
2. Training service of hotel management company: According to the "Management Mode of Hotel Management Company", an operation mode of hotel staff training is established, which is based on pre-job training, guided by service awareness, focusing on post skills, and passing on, helping and bringing.
basic training for all staff-according to the requirements of the hotel business preparation training program, the new employees are taught by professionals in the industry and given basic training in hotel service education.
professional theory training-according to the development of the hotel business and the needs of the owners, hotel management experts will provide professional theory training to the management (foreman and department head) according to the requirements of the hotel training program.
job skills training-according to the job responsibilities and job requirements of the hotel, the department trainers, under the guidance of the training department, conduct intensive job skills training for employees who have been employed in the trial operation stage.
3. Supplies planning of hotel management company: According to the design function and business layout of hotel hardware, taking into account the needs of operation and management, provide a list of hotel business equipment and supplies, evaluate the market price, and select suppliers.
sample determination of supplies-according to the scale and grade of the hotel, make an order list of all kinds of hotel appliances, prepare a budget and purchase them in batches.
equipment selection-guide the selection and ordering of all kinds of facilities and equipment in the hotel according to the operation needs of the hotel.
4. Consulting services of hotel management companies: through market research and evaluation of the investment environment of the owners, provide the feasibility analysis report of hotel operation.
consulting-sending hotel management experts to review hotel business plans, evaluate hotel business performance and propose hotel development strategies.
what does hotel management mainly do?
Hotel management mainly includes:
After graduation, students can engage in the following jobs: doorman, receptionist and room service staff of various hotels, restaurants and hotels; All kinds of tourism companies, tourism management department staff;
all kinds of hotels, restaurants, hotel floor management, lobby management, consulting, exhibitions and other work; The commercial departments of various hotels, restaurants and hotels are engaged in business negotiations and external liaison services; All kinds of hotels, restaurants and business departments of hotels are engaged in market research, intelligence and information services.
Extended information:
Main courses of hotel management:
Introduction to hotel management, modern hotel management, hotel psychology, introduction to tourism, front room service and management, catering service and management, dishes and drinks, hotel English, modern hotel marketing, hotel financial management, conference service and management, and recreation service and management.
Main courses:
College English, Tourism English, Tourism Japanese, Tourism Psychology, Chinese and Foreign Etiquette, Tourism Regulations, Hotel Accounting, Catering Operation and Management, Front Office Operation and Management, Room Service and Management, Body Building, Tour Guide, Travel Agency Management, Modern Hotel Management, Marketing, Computer Culture and Application.
Training objective:
To train front-line managers and technical backbones who have a comprehensive grasp of hotel operation and management, are familiar with travel agency business, and can comprehensively use their knowledge to analyze and solve practical problems in operation and management.
various certificates:
intermediate certificate of restaurant waiter, intermediate certificate of room attendant, putonghua tour guide certificate, computer grade ii certificate, English grade iii and iv certificate, putonghua grade ii certificate.
Reference: Baidu Encyclopedia-Hotel Management