five taboos and one taboo in catering service

This is the taboo of restaurant waiters. It is the professional ethics of waiters not to observe, peep or interrupt during the conversation. If the waiter has something urgent to discuss with the guests, he should not interrupt the conversation rashly. It is best to take the method of standing aside for a while and gesturing with his eyes. When the guests realize it, they will come forward and say, "I'm sorry to disturb your conversation." Then say what you have to say.

two don't stare

when receiving some guests with strange clothes, the waiter is most afraid to stare at them for a long time, because these actions are easy to make the guests unhappy.

Three taboos against snickering

In addition to providing proper services, waiters should pay attention to not snickering at will, not whispering and not commenting on guests' comments, so as not to cause undue friction.

four taboos on colloquialism

Some waiters lack the study of language skills and the cultivation of their own quality, and intentionally or unintentionally hurt guests or cause some unpleasant things in their work, such as: "Do you want a meal?" This kind of language of asking guests to order food makes people sound very unhappy and uncomfortable. In addition, the word "single room" is also taboo when the waiter introduces the dining table to the guests, because "single room" refers to the room of critically ill patients in the hospital and the room for holding important criminals and repeat offenders in the prison, so it is better to use "private room" instead of "single room".

five taboos against boredom

if individual customers greet waiters in uncivilized languages such as "hello" and "hey", waiters can't be cold or impatient with customers just because they are impolite. On the contrary, we should make them aware of their rudeness through active and enthusiastic service. If you are busy, you can say, "Please wait a moment, I'll come right away."