According to statistics, the national catering revenue in 20 16 was 3.58 trillion yuan, of which the online ordering market reached 357.9 billion yuan, accounting for about 10%. While the huge market size brings challenges to the supervision, online catering chaos such as "black workshops" and "fly restaurants" also brings "troubles on the tip of the tongue" to take-away diners.
The Director of China Food and Drug Administration previously stressed that it is necessary to strictly implement the responsibility of the third-party platform for online catering services and ensure that the food business license displayed online is true, that is, to ensure that offline producers and operators must be physical stores, not "black workshops"; It is necessary to ensure that food is not polluted during the distribution process, because the logistics company that distributes food is selected and designated by the third-party platform; It is necessary to ensure that complaints to consumers are handled in a timely manner, because consumers place orders and settle accounts on third-party platforms.
The Measures for the Supervision and Administration of Online Catering Services (Draft for Comment) previously issued by the Food and Drug Administration stipulates: "Anyone who uses the Internet to provide catering services shall have a physical store and obtain a food business license according to law." Experts said that the supervision of "binding physical stores" will erect a "high-voltage line" at the source of online catering food production.
According to the relevant person in charge of the Food Supervision Department II of the Food and Drug Administration, in the next step, the Food and Drug Administration will step up the promulgation of the Measures for the Supervision and Administration of Online Catering Services, clarify the respective food safety responsibilities and obligations of online third-party service platforms, online catering service units and food and drug supervision departments, standardize the operation behavior of online catering services, prevent and control food safety risks of online catering services, and protect consumers' rights and interests.