Are you hungry? Compared with the US Mission, the US Mission is better. Meituan has advantages in using functions, operation management and preferential treatment. The related introductions are as follows:
1. Meituan's use function is more comprehensive:
Meituan's digital management solution mainly relies on platform big data to help merchants formulate store management models and product operation strategies, and provide services such as big data site selection and new food research and development.
In addition to digital management solutions, Meituan Takeaway also provides specialized production solutions, providing automatic production equipment, intelligent meal taking equipment and design of pedestrian flow lines. The combination of professional store layout design and automation equipment can effectively improve the productivity, efficiency and service ability of stores.
2. The operation and management of Meituan is good:
In terms of the information service capability of Meituan platform, the standard requires that the platform should have three information providing capabilities at the user end and the delivery end respectively, so that riders and users can communicate immediately, confirm the delivery location and ensure the delivery of meals;
the service process * * * includes four steps: the user places an order, the delivery staff takes the order, the delivery staff delivers it, and the user takes the meal. If there is any abnormal situation, it should be handed over by the delivery staff to the customer service staff for the quality control part of the follow-up process according to the corresponding processing flow mechanism, and the delivery control department of the platform should be required to establish and improve the quality control system.
including but not limited to the situation monitoring of delivery personnel, daily order completion monitoring, sudden abnormal data monitoring, project implementation monitoring, risk control data monitoring and core indicators completion monitoring.
3. Meituan offers great benefits:
Meituan. com promises that all consumers who successfully apply for group purchase in Meituan. com can call Meituan. com's customer service to report the facts if they have not consumed Meituan coupons within 7 days under special circumstances. If they meet the refund criteria after verification, Meituan. com will refund the consumers at the first time.
At the same time, Meituan. com has creatively added the "If the consumer is not satisfied, Meituan will be free of charge" plan on the basis of launching the unconditional refund plan for consumers who have not spent within 7 days, which provides more perfect protection for users' interests.
Extended information:
Introduction of Meituan Takeaway:
In order to help merchants build "next-generation stores", Meituan Takeaway has released four service solutions: digital operation, specialized production, diversified marketing and intelligent service. Through the four solutions, Meituan Takeaway hopes to help catering enterprises solve the "pain point" in take-away operation and realize the deep integration of online and offline, thus improving service efficiency and quality.
With the increasingly fierce competition, it is difficult to get customers, which has become a big problem for many catering enterprises.