1. First bring my ID card to the local business hall, then ask the business hall staff to cancel the broadband, provide the ID card, pay the fees owed, and then cancel.
2. However, if the broadband agreement has not expired, it cannot be cancelled. If you don't want to use it, you can transfer it to others. If the broadband agreement has expired and you still don't report to the business hall, then continue to deduct the basic monthly fee.
Extended data:
Telecom integrated information application
1, the best tone
It is a series of value-added services provided by China Telecom based on the number information service, and it is a convenient information service to provide customers with "food, clothing, housing and transportation". As long as customers dial the service access number114/118114, they can get life information services such as catering, travel, directions, reservation and daily consumer goods.
Introducing the basic information, service scope and product information registered by enterprise users to public users through knowledgeable person can help enterprises to enhance their popularity and explore business opportunities.
2. Connected starry sky
Internet Star is the unified business brand of Internet application of China Telecom. Using China Telecom's network, users and other resources, it has the advantages and characteristics of "one-point access, whole-network service", "one-point authentication, whole-network service" and "one-point settlement, whole-network income", and the Internet starry sky aggregates a large number of SP contents and applications.
Provide users with a variety of Internet content and application services such as movies, education and games. Internet starry sky is a "one-stop broadband information and entertainment center" for users, and it can also be used as a means of payment, allowing users to pay for paid content conveniently and quickly.
3. New horizons
Through the real-time interactive long-distance transmission of images, voices, data and other information between different places, the communication service business of multimedia video conference is realized.
It is suitable for group customers to hold meetings in branches in different places, or departmental meetings between corresponding departments of group customers, and can also be used for internal meetings of government departments, as well as remote teaching, remote training, remote medical treatment, building security monitoring, remote dispatching and command, news release and broadcasting.
4. Global Eye
Network video surveillance service is a new value-added service which is launched by China Telecom to remotely monitor, transmit, store and manage images based on broadband network.
The business system uses China Telecom's ubiquitous broadband network to connect scattered and independent image acquisition points, and realizes cross-regional unified monitoring, unified storage, unified management and resource sharing, providing a brand-new and intuitive management tool for management decision makers in various industries, expanding the visual and auditory range and improving work performance. It can also provide new means for resource reuse in various industries through secondary application development.
5. Huitong
Interactive conference telephone service: organize conference calls by dialing agreed in different places. Huiyitong has the characteristics of convenient use, rich functions, safety and flexibility, and is very suitable for regular meetings or temporary emergency meetings of companies and enterprises distributed in different locations.
6. Wireless local calls
China Telecom's Personal Access System (PAS) adopts microcellular technology, realizes wireless coverage through microcellular base stations, and wirelessly connects the client (PHS) to the local telephone network, which is an extension of the traditional fixed telephone and a beneficial supplement to the fixed telephone.
7. Network element leasing business
China Telecom is rich in network resources, providing customers with various network element rental services from pipelines, communication optical fibers, wavelengths, synchronous network ports to network equipment.
8. Emergency communication services
China Telecom Emergency Communication is a professional organization specializing in emergency communication tasks. It not only undertakes emergency communication tasks such as national party and government emergency communication guarantee, emergency rescue and disaster relief, but also provides temporary replacement, support and supplementary communication services for social cultural and sports activities to meet various comprehensive communication services such as voice, data, images and multimedia.
Going abroad for many times, undertaking communication services for major international political conferences and international large-scale sports events. Mobile communication offices have been established in seven regions, including Hubei, Shanghai, Sichuan, Xi, Xinjiang, Guangdong and Fujian, and companies in other provinces have also set up mobile branches or mobile teams.