Learning old Chinese
Supervisors belong to middle-level managers in organizations. They are workers who take orders from administrative managers and provide direct services to subordinates.
A supervisor is a bridge, an intermediary and a medium. Another word is very appropriate, that is, connecting the preceding with the following.
In 1981, Austin once described the position of supervisors properly. Supervisors "have one foot in the ranks of workers and one foot in the management, but they don't clearly belong to which side".
they are the leaders of the front-line staff and the subordinates of the organization leaders.
the supervisor is not only a member who manages your hair, but also a member of the workers' team. The supervisor is a bridge connecting the two.
executive managers of institutions, whose basic duties are project planning, policy formulation, fund-raising of institutions and the relationship between institutions and communities.
The supervisor's management responsibilities are mainly in project management and project implementation. The supervisor's work is introverted and is responsible for the management of the organization.
Talcott-Parsons divides the organizational level into three different levels, one is the institutional level, which establishes the relationship between the organization and the external society, the other is the management level, which coordinates between the organization and the task environment, and the third is the technical level, which guides the services provided to the organization parties. Others have put forward similar three levels: policy, management and service.
Supervisors should be the management level. Supervisors are the only managers who deal directly with direct service workers every day. Supervisors in this position can keep close contact with the ubiquitous work that organizations are engaged in.
Supervisors provide indirect services to clients, because supervisors have indirect contact with clients through workers, and he helps clients by helping workers.
In fact, supervision is a process. When the supervision function is realized, the supervisor will selectively and continuously take a series of well-thought-out actions. In this process, there is a sequence of beginning, middle and end, and the actions taken in each link of the supervision process have their own style.
specifically, this supervision process is an interactive process, and it is inseparable from the interdependence in the implementation of supervision. Because there is a supervisor, there must be a supervised person, and at least two people participate in the supervision process, so the interaction between the two sides constitutes an important aspect of supervision.
Only under the conditions of cooperation, democracy, participation, mutual benefit, respect and openness can the supervision process reach the best state, truly realize the supervision function and truly help workers and clients.