Legal analysis: 1. Collect and keep relevant evidence; 2. Communicate with the person in charge of the restaurant to negotiate compensation and compensation; 3. If the other party admits negligence, it is best to have written or recorded evidence to keep it; 4. If negotiation fails, a civil compensation lawsuit can be brought to the people's court if necessary.

legal basis: article 7 of the law of the people's Republic of China on the protection of consumers' rights and interests, consumers have the right to protect their personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

Article 119 of the Civil Procedure Law of the People's Republic of China must meet the following conditions:

(1) The plaintiff is a citizen, legal person and other organization that has a direct interest in the case;

(2) There is a clear defendant;

(3) There are specific claims, facts and reasons;

(4) it is within the scope of civil litigation accepted by the people's court and under the jurisdiction of the people's court against which the lawsuit is filed.