Taudaso
Taudaso
Once the reputation is tarnished by the buyer, the store may lose its reputation and sell it. Professional bad reviewers are mainly malicious buyers, asking for money from online stores by giving them bad reviews, and even there are "gangs" with many people working together. Lawyers said that the behavior of professional bad reviewers is an infringement, and serious cases are suspected of extortion. According to a senior professional bad reviewer, their monthly net income is as high as 10,000 yuan, but the number is considerable. Driven by interests, such a group of people take advantage of the seller's psychology of attaching importance to the reputation of the store and engage in activities similar to fraud.
Means feature editing
First, there are requirements for the region where professional bad reviewers choose their targets. Professional bad reviewers in Shanghai generally don't choose Jiangsu, Zhejiang and Shanghai, for fear that the seller will really find him in trouble.
Second, professional bad reviewers usually choose sellers with a reputation of 2 to 4 diamonds or Wangpu version with a reputation of less than 2 diamonds, especially sellers with a reputation of 1 diamonds. The preventive measures for such people are also quite perfect. After receiving the goods, I said it was not good, and I was unwilling to take photos to prove it. He lured the seller to call and finally said he wanted money on the phone. Chat records can't find any evidence of his extortion at all, so the accusation is naturally not established.
Third, professional bad reviewers don't leave any evidence on Want Want, and try to find fault with things, that is, they always say that things are not good when chatting. If he calls, he can hint at the seller's refund. In fact, it doesn't matter if he says so, because mobile phones can't be submitted as evidence.
Fourth, what professional bad reviewers buy needs to be something that is easy to remove. Cash back is easy. Everything is actually bought. If you get a refund from the seller, you can also sell the things you bought for cash. And it's best to buy something that is easy to dispose of, so that it's convenient for you to do it yourself. When you buy something, you buy a small size and sell a large size.
Fifth, consumer complaints are very effective.
Behavior analysis editor
Professional bad reviewers do great harm to Taobao sellers. Several bad reviews from crown sellers and professional bad reviewers are useless. For the first-class sellers, several bad reviews basically announced the closure of the store. The seller who paid the deposit really wants to do the online shop well. For their own livelihood, most sellers will choose to give money to others. If you don't do it, they also have a die-hard list. It's not difficult for them to register a trumpet to take a bad review, and the address is quite perfect, so they can't recognize this as the bad buyer who came to the bad review last time.
The credit rating of a store is very important to its operation. Professional bad reviewers will register a lot of trumpets, and it will be very happy to take pictures of the goods in the store. However, after buying it back, a series of questions will come to you, saying that they will give you a bad review. It is no problem for the store to give money honestly. For those who are tough on the store, bad reviewers will pester and beat them, and some will "gang up and commit crimes" to cooperate with each other to make your store integrated.
Many sellers hang out their QQ. As long as QQ adds unlucky sellers, sellers can't escape from their clutches. It doesn't matter if the seller is prompted to refund the money by phone, because the phone can't be submitted as evidence, unless the seller records it, who would have thought that the buyer who came to the black shop would be so concerned. [ 1]
Legal protection editor
It is illegal to deliberately make false comments and ask the seller for money. Online shopping is a kind of civil legal behavior, which is regulated by General Principles of Civil Law of People's Republic of China (PRC) and General Principles of Civil Law of People's Republic of China (PRC). Article 4 of General Principles of Civil Law stipulates that "civil activities should follow the principles of voluntariness, fairness, equal compensation, honesty and credibility". Article 6 stipulates: "Civil activities shall respect social morality and shall not harm public interests or disturb social and economic order."
"Touching porcelain online" not only violates the principle of good faith, but also disrupts the social and economic order. The professional bad reviewer gives a malicious evaluation and subjectively intentionally infringes on the civil rights and interests of others. The act of "touching porcelain" is illegal, and the seller's credit is damaged because of his malicious bad reviews. Therefore, "touching porcelain online" has constituted a civil tort, and the actor will bear the corresponding tort liability.
It is worth noting that if the professional bad reviewer himself is the operator of similar goods on Taobao, his malicious evaluation has the intention of belittling the other party subjectively, which will also constitute the act of defaming goodwill in the anti-unfair competition law and will bear the corresponding liability for compensation.
More seriously, "touching porcelain online" may constitute the crime of extortion in criminal law.