Hotel Self-appraisal Model essay 5 Hotel Self-appraisal Model essay 1

Time flies, and the one-month internship life is fleeting. This is the only internship in my student life, and it is also a big test of the professional knowledge I have learned in the past three years. Every day of my internship in the catering department of Mingyuan Xindu,

I really learned a lot in these days: besides the service procedures and skills of Chinese catering, the characteristics and types of Cantonese cuisine, I also learned some things that are difficult to learn in class: how to deal with my own interests and the interests of the hotel, how to deal with interpersonal relationships among colleagues, how to adjust my mentality, and what's more, what I learned was how to act. In a chat with a department manager, the manager mentioned service awareness, and I agree with him very much: "Service awareness not only requires waiters to have the concept and desire to provide quality services to guests, but also should have the same awareness for their colleagues." Yes, this is the true meaning of "service consciousness", and this is the embodiment of a waiter's true quality.

employees represent the image of the whole hotel, which is a very important aspect of hotel VI design. I am always proud of being a service person, because we help others every day, and the guests get surprises from us, and we also find a rich life in the surprises of the guests. The internship is over, but whether it is the internship now or the future work, we will be proud of being a waiter, and our spirit will bloom like a cotton tree. Hotel self-appraisal model essay 2

The one-week internship life ended in a blink of an eye. Recalling the bits and pieces in the internship days, I felt a lot and benefited a lot. Most importantly, I learned something that is difficult to learn in class, and also cultivated my practical ability and improved my willpower, laying a solid foundation for my future study and work.

In the process of internship, I experienced a lot and learned a lot, which made me understand the hardships of work and the reality of society. At first, I was still nervous when I served alone, and sometimes I dared not look the guests in the eye. Every time a guest wants to place an order, I dare not place an order. Seeing that everyone is very busy, I don't know who to look for. Later, I gradually became familiar with everything, so I wouldn't be nervous in front of the guests, and I could answer the questions that the guests encountered during the meal. When my colleagues were busy, I could also take time out to help. I have become more and more familiar with the service industry, so I have come into contact with all kinds of guests. Sometimes, when I talk to my guests with a smile, I always try my best to serve them. Sometimes, when I am praised by guests, I always feel very happy and satisfied. Because my work has been recognized by the guests, it is also an affirmation of myself, which has increased my confidence in my work.

Although I have encountered unhappy and unsatisfactory things in my work. But I believe that these unhappy things are not bad things, because they can inspire me, let me get in touch with the setbacks at work early, and let me go on strongly.

In fact, this internship is a wonderful journey for us to get to know, exercise and feel. It not only allows us to get in touch with the society in advance and gain experience, but also learns how to deal with the relationship between colleagues and how to adjust our mentality. Hotel self-appraisal model essay 3

This time at the current station of XX Hotel is a valuable practical activity for me to leave my classmates and school in the true sense. Not only did I feel a lot, but I also gained a lot.

First of all, in terms of professional skills, under the strict instruction and urging of the master, from being completely unfamiliar with the job responsibilities and contents at the beginning to becoming familiar with them, to being familiar with them, from browsing the Operation Specification of Front Desk Service to actual operation, and from behind the scenes to the front of the curtain, it is not only a manifestation of improving one's own skills, but also of being responsible to the guests. Among them, all the old employees have taken pains to help me, and I thank you from the heart. Every time I receive a customer and answer a phone call, it is a new challenge for me. I don't have rich reception experience, and I'm not familiar with my business, so I obviously have the shortcomings of low work efficiency in practical operation, and I'm a little stiff in manipulation.

Secondly, what impressed me deeply was the corporate culture of Golden Bay. Various types and levels of skills training related to hotel culture showed me that an advancing enterprise is not only an encouragement system, but also an opportunity for self-improvement. In addition, the salary system in Golden Bay is also one of my hobbies. Flexible scores and scores, plus bonuses, not only bind the salary to personal performance and development potential, but also fully consider the hotel's occupancy rate and business status. There is also a kind of culture called solving difficulties, that is, the ability to provide knowledge to help guests solve difficulties. The golden key is typical, and it is also what I pay attention to in this internship. Satisfied and happy, complete the impossible task.

From another point of view, Golden Bay Hotel is short of hardware facilities. It has been more than ten years since its opening. The rooms are slightly narrow and the facilities are aging. Although some rooms have been newly renovated, the format is difficult to change. I believe that only by providing better services to guests can we make up for the defects of hardware facilities. Furthermore, through the internship at the front desk, it is found that employees are very active, especially those from other places. Perhaps this is a common phenomenon in hotels, but this will inevitably lead to the loss of talents and the waste of resources, which requires hotels to invest more time and energy to continuously train new employees.

Through this short-term internship at the front desk of Golden Bay Hotel, I have a more intuitive understanding of the operation process at the front desk, and I am also familiar with the importance of management practice, laying a further foundation for future theoretical study. At the same time, during the internship, I also met many colleagues and friends. Hotel self-appraisal model essay 4

I am a senior majoring in hotel management in * * University. When I am about to graduate, I went to the * * Hotel for a one-month internship under the arrangement of the school. During the internship, I studied in the three departments of the hotel's housekeeping department, catering department and marketing desk respectively. This internship has benefited me a lot, and it is a good opportunity for me to learn book knowledge in four years. Here is the internship appraisal.

followed by the food and beverage department. The catering department has the largest number of employees, the largest workload, and the most complicated and arduous department in the hotel. In the study of this position, I learned a series of basic restaurant service methods from senior restaurant waiters, such as how to set the table, remove the table, order food and serve food. And have a further understanding of the service process of the restaurant.

first of all, I go to the hotel to study in the housekeeping department. In the housekeeping department, I learned how to clean the room and make rounds from the cleaner and the room attendant. And learned about the daily work procedures of the housekeeping department from other staff. In the process of studying in the housekeeping department, I learned the most basic methods of making beds, cleaning toilets and simple room service in the hotel. I have a preliminary understanding of the basic goods sold in the hotel.

finally, the front desk. The front desk is the facade of a hotel, where guests form their first impression of the hotel. The service of the front desk basically covers all the services that the hotel can provide, so it is necessary for the front desk service personnel to have enough knowledge of all departments of the hotel to provide satisfactory and thoughtful services for the guests. During this period, I have a deep understanding of some basic daily operations of hotel guests, such as how to check in and check out, and have carried out practical operations.

The short one-month internship soon ended. In this project, I finally realized the difference between the roles of work and study. I not only learned the basic methods and skills of hotel service from hotel staff, but also realized how to communicate and get along with guests and colleagues, and was moved by the selfless dedication of hotel staff. This not only laid a good foundation for my future theoretical study, but also made me have a good start in the hotel industry in the future. Model essay on hotel self-appraisal 5

Time flies, and the hotel life of * * years is almost over. Since my work, under the careful cultivation and guidance of the unit leaders, through my own continuous efforts, I have made great progress and great gains in my thoughts, studies and work.

Ideologically, I consciously abide by the rules and regulations of the hotel, and insist on participating in every training of the hotel, and the hotel conducts self-appraisal. I want to make positive progress, cherish every brick and tile of the hotel, and have been devoted to my study and work with rigorous attitude and positive enthusiasm. Although there are tears of success and bitterness of failure, the increasingly fierce social competition has also made me fully realize to be an excellent worker with all-round development in morality, intelligence and physique. In learning, I am strict with myself, and with the strong pursuit of professional knowledge and skills, I have a correct working attitude and achieved the integration of theory with practice; In addition to learning professional knowledge, we also pay attention to the expansion of knowledge in all aspects, and extensively dabble in the knowledge of other departments and disciplines, thus improving our own strengths and ideological and cultural qualities, including learning to develop good living habits in life, living a full and organized life, having a rigorous attitude towards life and a good style of life, being warm and generous, being honest and trustworthy, being helpful, having our own good principles of doing things, and being able to live in harmony with colleagues.

at work, I have worked in the catering department, reception desk, room service center and other departments since I worked in * *. Before I went to work in the room service center, I also attended the hotel's own training during the renovation of the hotel. At that time, I was learning the operating skills of the guest room. No matter which department I was in, I was strict with myself and studied my business hard. It was with such a firm belief that I was striving to be an expert. It laid a good foundation for my future work.

I remember that when I first entered the restaurant, the hotel business was full at that time, and although I just learned some theoretical knowledge from my alma mater, this situation could not meet the needs of my work. In order to master the service industry as soon as possible, I insist on transferring to the hotel every day: studying hotel system and theoretical knowledge, etc. At work time, I will learn practical operations and help with small things with those seniors. At night, my homesickness is increasing. At that time, the manager often gives us meetings to talk about the inconvenience of work and the dissatisfaction in my heart plus my own shortcomings, so as to give spiritual encouragement to my work. After a long period of exercise, overcoming and efforts, Make me a qualified waiter, and spend a year and a half in catering, which makes me gain the most, that is, during catering, it makes me understand the etiquette in people's most basic communication occasions, and treat guests with enthusiasm, friendliness, patience and thoughtfulness. This is also what I lack in my own character. In fact, this is also a good way to change bad personality. I spent most of my working time in the guest room. In order to better serve customers, I gave different help and services to customers with different levels and needs, which required me not only to have comprehensive professional knowledge and extensive information sources, but also to keep close contact with various departments. What I learned from the front office also made my job in the room service center handy. At the same time, strengthen close cooperation, unity and cooperation with colleagues, and make mutual understanding, so as to form a group strength, which can improve the efficiency and progress of the work.

finally, I want to say that the above is just a little achievement in my work, which is inseparable from the help of the leaders and colleagues of the unit. I always believe in the sentence "No matter how bright a match is, there is only light as big as a bean.". But if a match is used to light a pile of matches, it will burn brightly. " I hope to use my bright youth to ignite every guest around me and inspire my colleagues to contribute to our cause and create a better tomorrow.

The disadvantage is that my mood fluctuates greatly and I am not gentle enough. I will constantly improve myself in my future work and strive to be an excellent hotel worker.