You can dial the customer service number directly if you know it, but you can check the long-distance bus number if you don't know it. Dialing 12580. 12580 is a comprehensive information service platform provided by China Mobile for our customers. All parts of the country can call 12580 at any time to inquire about catering, entertainment, tourism, weather, transportation, convenience, hotels, air tickets and other information. The query results will be notified to customers by voice, SMS and MMS. When users need to inquire about road traffic information such as train time, real-time flights, bus transfer and self-driving, agents can provide users with relevant traffic service information. Train time and real-time flight information have been launched in 3/kloc-0 provinces, municipalities and autonomous regions nationwide.