Catering floor marketing is to face customers directly, strengthen communication with customers, understand their satisfaction with food, and provide customers with high-level services. Floor is a general term for hotels, that is, the staff of the front office service department, or the department that directly provides services to customers.

Extended information:

Responsibilities of the restaurant floor supervisor

1. Responsible for checking the arrangement and sanitary conditions of tables, chairs, tableware and other necessities in the working area of this group, and directly responsible for the restaurant supervisor

2. Make preparations with the waiters before the meal.

3. Give technical guidance to this group of waiters.

4. Check the appearance of each waiter in this group before taking up the post.

5. Be responsible for providing quality services for VIPs.