Responsibilities of marketing manager of catering hotel: 1. Fully understand and master market information, and make market analysis and forecast; Understand and master the business situation of peers and collect business information. Provide reports to the general manager, and make economic decisions on the basis of establishing reliable commodity sales.
2. Organize and complete the business development and commodity sales activities of hotels, establish and improve the reputation of hotels, and make hotels have a good market for their commodities.
3. Be responsible for business negotiation and agreement, contract formulation and initialling; Accepting the reservation of individuals and units, booking banquets, renting conference venues and other businesses.
4. Organize and participate in the reception of "VIP" guests, and convey their information to the relevant departments in time, introduce the hotel situation to the guests in detail, understand their actual needs and try to meet them.
5. For large-scale activities, you should send congratulatory messages and cards to relevant business units and individuals, customers and regular customers, or you can invite them to participate in celebrations or commemorative activities organized by hotels.
6. Pay frequent visits to long-term guests, government organizations, travel agencies and publicity departments, and keep in close contact with them, hoping to get their support in business.
7. Be warm and friendly to the guests, and introduce the hotel to them carefully to give them the best impression.
8. Seize the opportunity to carry out public relations activities, such as publicity at cocktail parties, banquets, camellias, fairs, celebrations and other social activities.
9. Create sales business files for easy reference.
11. Be responsible for communicating with the subordinates of the department, exchanging ideas and conducting regular business training.
11. Complete other tasks assigned by hotel leaders.