management culture:
our service concept: harmony, innovation, caring for family members; our service attitude: positive and optimistic, smiling and enthusiastic; our management goal: to touch every employee and let employees touch every customer; our training goal: to be fair and just, and to help employees grow up; our development goal: to create a well-known brand and be a century-old shop
. Attitude is the confession of the soul, an expression of emotion. Positive and optimistic-regard your service work as a career of interpersonal relationship, like to deal with people and be willing to help others. Smile-a smile is the language of the world, and a smile is an expression of enthusiasm. Without smiling service, customers will be unhappy and unhappy. No matter how old he (she) is or what he (she) looks like, whether you really like it or not, you should smile at them equally. Enthusiasm and initiative-enthusiasm can give people warmth and warmth. We demand that "love is as warm as family members". How you treat your relatives warmly, you should treat your customers warmly. Initiative is a sign of enthusiasm. We should greet our guests and serve every customer actively. The symbol of successful service: to satisfy the guests and give them a little surprise. The highest level is to touch the guests. Features of dishes: