chapter I general provisions article 1 in order to protect and rationally develop and utilize tourism resources, standardize the tourism market, safeguard the legitimate rights and interests of tourists and tour operators, and promote the development of tourism, these regulations are formulated in accordance with relevant laws and regulations and in light of the actual situation of Chengdu. Article 2 Anyone who develops tourism resources, engages in tourism management and tourism activities within the administrative area of this Municipality shall abide by these regulations.
tourism as mentioned in these regulations refers to a comprehensive industry that uses tourism resources and tourism service facilities to attract and receive tourists and provide services such as transportation, sightseeing, accommodation, catering, shopping and entertainment for tourists. Article 3 The development of tourism should adhere to the principle of combining the protection of tourism resources with the development and utilization, and unifying social benefits, economic benefits and environmental benefits, and implement the strategy of sustainable development.
all units and individuals have the obligation to protect tourism resources. Article 4 The municipal and district (city) people's governments shall strengthen their leadership over tourism, incorporate tourism into the national economic and social development plan, increase investment in tourism, speed up the construction of tourism infrastructure, improve the tourism environment, highlight local characteristics, cultivate tourism products, open up the tourism market and improve the tourism service system.
encourage and support domestic and foreign enterprises and individuals to invest in tourism. Fifth city tourism administrative departments responsible for the city's tourism management. District (city) county tourism administrative department is responsible for the management of tourism within their respective administrative areas.
the relevant administrative departments of the municipal and district (city) county people's governments shall, within their respective functions and duties, cooperate with the tourism administrative departments to do a good job in tourism management. Article 6 The people's governments of cities and districts (cities) and counties shall encourage and support the development, production and sales of tourism commodities with local characteristics. Chapter II Tourism Planning Article 7 The municipal tourism administrative department shall, in accordance with the overall urban planning of Chengdu and the overall tourism development planning of Sichuan Province, work out the overall tourism development planning of Chengdu together with relevant departments, and after consulting the provincial tourism administrative department, report it to the Municipal People's Government for approval and implementation.
the district (city) and county tourism administrative departments shall, in accordance with the overall planning of Chengdu's tourism development, prepare the tourism development plan of their respective administrative regions, and after soliciting the opinions of the municipal tourism administrative departments, report it to the people's government at the same level for approval and implementation.
construction, land, transportation, culture, environmental protection, agriculture, forestry, water conservancy and other departments should incorporate tourism development into urban and rural construction, land use, transportation construction, cultural relics protection, ecological agriculture development and water resources utilization and other related plans. Eighth new large-scale tourism projects, should be approved by the tourism administrative department, and then according to the basic construction approval procedures for approval. After the completion of the project, the tourism administrative department must participate in the acceptance. Chapter III Tourism Operation and Management Article 9 The legitimate rights and interests of tour operators are protected by law, and no unit or individual may require tour operators to perform their obligations outside the scope prescribed by laws, regulations and rules. Tour operators have the right to refuse arbitrary charges, fines and various assessments. Tenth tourism business qualification examination system.
when travel agencies, star-rated hotels, hotel management companies, tourism consulting units, designated tourist units and newly-built tourist areas (spots) carry out business activities, operators shall apply to the tourism administrative department, which shall give a reply within 31 days from the date of receiving the application. Eleventh travel agency business must obtain the "travel agency business license".
the district (city) and county tourism administrative departments shall conduct preliminary examination and report to the municipal tourism administrative department when bidding for domestic travel agencies within their respective administrative areas. Twelfth district (city) county tourism administrative departments to apply for the evaluation of one-star and two-star tourist hotels within their respective administrative areas, it shall put forward recommendations, and report to the municipal tourism administrative department for review and approval according to the relevant provisions of the state.
hotels that have not been rated as stars are not allowed to use the relevant star titles and signs. Thirteenth of the tourism operators to receive the tourism team to implement fixed-point management.
Operators of accommodation, catering, shopping and entertainment can apply to the tourism administrative department for fixed-point application. If the city tourism administrative department or the county-level tourism administrative department entrusted by it meets the prescribed conditions, the city tourism administrative department will issue a fixed-point sign.
the measures for the administration of fixed-point automobile transportation of tourism teams shall be formulated by the municipal people's government.
Travel agencies shall not arrange non-designated units to receive and transport tourism teams. Fourteenth tourist areas (spots) should improve service facilities, establish a good tourism order, and create a safe, civilized, clean and beautiful tourism environment.
Operators in tourist areas (spots) shall not trick or coerce tourists into buying commodities or accepting paid services. Fifteenth tour operators must operate in accordance with the law, follow the principles of fair competition, the same quality and the same price, honesty and credit, and shall not raise the charging standard without authorization or participate in the competition at a price lower than the cost.
fees for tourism services should be clearly marked. Sixteenth business contacts between tour operators should sign a contract, clearly stipulating the rights, obligations and liabilities for breach of contract.
discounts collected by tour operators in accordance with the contract must be recorded truthfully and must not be given or accepted secretly. Article 17 When organizing tourism, a travel agency shall sign a written contract with tourists, formulate a team operation plan, clearly stipulate the travel itinerary, service items, charging standards, liability for breach of contract, etc., and handle travel accident insurance for tourists according to state regulations.
travel agencies and their tour guides must provide services in accordance with the contract, and they are not allowed to change the travel itinerary, reduce service items, lower service standards or charge additional service fees without authorization.